US Post Office

Eek! Methinks not.
I arrive inside the lobby of this full service PO at 4:55 to send out an oversized letter by certified mail. The full service retail section of the facility was already closed up, locked and dark. Good thing there was another self kiosk avail in the lobby, right? Wrong! That machine was "unable" to perform 4 out of the 5 services it offers. Pressed for time to get my legal documents postmarked, I decided to purchase a $4.90 package of stamps to slap on before going with plan B - regular 1st class mail. I pay for my stamps, a receipt spits out, but no f-ing stamps! Are you kidding me?! I spend another 5 mins trying to find help, all the while counting several signs warning me that I am on surveillance. Worst postal experience ever! Not looking forward to doing this all over again in the morning.
The one & only star goes to employee #21 who was the only one on duty to straighten this all out for me the next afternoon.

Casie was amazing. I don't normally leave reviews but it's a couple days before Christmas and Casie saw me trying to wrap a present. She asked if she could take that over and wrapped up the gift beautifully. It's rare to see someone go above and beyond like this!

Most of the time you go into the Post Office and your experience is really not much different than the DMV, but not this Post Office! The staff is always friendly and anticipating my needs before I even have to ask a question. The other day I had to send out a large package and was pretty lost as to how to pack it. The helpful staff member was quick to assist me and get me cashed out swift and efficiently. It's the closest Post Office to pick up packages as well, and they are always super friendly when they help me out!