Uftring Weston Chevy Cadillac

After leaving the first review. The service manager called me to see what could be done to make it right. I appreciate the call and have thus increased my review to 3 stars

First I want to start by saying that Nick at the Washington store was very nice and helpful. But unfortunately that is all I can say about the Uftring stores. The previous weekend I put a deposit on a car that I was interested in test driving the following weekend. I get to the Peoria store to test drive and it doesn't work out. I go back inside to tell them that I decided against the car and ask about my deposit check. The manager Austin Street is extremely rude and pretty much told me I was out of luck with my deposit. I told him it had been discussed with Nick and it was contingent upon me actually test driving the car. He didn't believe it looked for like 30 seconds and said it had already gone to the finance office. I was absolutely furious because I took that to mean that they had already cashed my check before I had even done the test drive. It took a month to get the check back. Never doing business and everyone stay away from Austin

I bought a 2016 Toyota Corolla with 19,000 miles on it from the Weston used car lot. The price was on par with KBB and I got the maximum KBB trade in for my 2010 Corolla. The process was smooth and Kinsman was great. I absolutely love my Corolla. I would definitely buy from them again if they had the right vehicle.

Took my car in for a repair under warranty, they took it apart so it was no longer driveable and then didn't have a loaner (despite a lot full of used cars) so I was scrambling for transportation for my family that evening and to get to work the next day. Now it's been 2 months as the exact same issue is back so their "repair" was as shoddy as their customer service. I've already called a competitor for this repair as I'd like it done right this time

I stopped by, without an appointment, because OnStar alerted me that one of my tires had low air pressure. When I arrived, I found that I had a nail in the tire. They fixed it quickly, at a fair price, and I was back on the road again.

Brought my new Cadillac into Uftring Weston service department. There was no why to turn off radio. After about an hour and a half, no one could figure how to turn off the radio. Told me to put it in mute. That means the radio is still using the battery. Left there with the radio still going and traded it in on a new Acura. Several people we hang out with are now looking at the Acura instead of a Cadillac. No more dealing with Uftring Weston, for me.

We've been taking our two vehicles there now for three years. Regular maintenance and oil changes. Started going because I do have a used Cadillac. Highly recommend. I just took my nonworking key fob in to get it repaired. Customer service did it without charging me. They found something to reset on my car which just took seconds. Once again they came through with flying colors thank you.

Have purchased several vehicles from them. Have always found the service outstanding and a very fair price. They are truly concerned about taking care of their customers.

Top notch sales department

Great people work here. Terrific Dealership. Scott McClintock & Dale Linebaugh did a great job with the purpurchase of my new car.

I live in Casper Wyoming & through the internet, purchased a near perfect used 2008 Cadillac XLR from this dealer. They are -honest-, professional, efficient, knowledgeable of internet car sales and go the extra mile to make sure the deal goes smoothly and the car is safely & economically shipped to the customer, who in my case was 1100 miles away. The car was everything and more Tanner said it would be. Thank you Tanner and the rest of the great bunch at Weston Cadillac. You are the BEST!!