UC San Diego Medical Center, Hillcrest

    Hospitals, Medical Centers, Emergency Rooms
    OpenOpen 24 hours

    Photos & videos

    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Covid testing site on Frost St
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Ready sad tired face
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Rude receptionist / office clerk.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. One of the worst hospitals visited, dirty, unpleasant
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Thank you Dr.Schwartz & Walker for fixing me!  I'm beyond grateful for all you did for my tibia plateau fracture.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Bandaged feet I did them myself
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Covid test site
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. He's not feeling good
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Dirty sheets on my bed, looks like bodily fluids
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US. Filthy room
    Photo of UC San Diego Medical Center, Hillcrest - San Diego, CA, US.

    Review Highlights

    About the Business

    UC San Diego Health provides exceptional, personal care for every member of your family. Primary care for children, adults, and seniors is available at several convenient locations throughout the county. Our specialty care for serious and complex conditions --including heart disease, neurosurgery, pulmonology and geriatrics-- is rated among the nation's best. We also offer more childbirth options than any provider in the San Diego region, including in-hospital birth centers and a Level III Neonatal Intensive Care Unit (NICU).

    Location & Hours

    Map

    200 West Arbor Dr

    San Diego, CA 92103

    Front St & Bachman Pl

    Mon

    • Open 24 hours

    Tue

    • Open 24 hours

    Wed

    • Open 24 hours

    Thu

    • Open 24 hours

    Fri

    • Open 24 hours

    Open now

    Sat

    • Open 24 hours

    Sun

    • Open 24 hours

    Amenities and More

    Ask the Community

    • Q:

      Is there free parking?

      A:

      There is a fee for parking at our Hillcrest Medical Center: $5 for a half day and $10 for a full day. Please visit our website for more information: https://health.ucsd.edu/locations/pages/parking-hillcrest.aspx

      UC San Diego Health System W., Business Manager 
      4 years ago
    • Q:

      Do you have special program for 60+ seniors or people in disability?

      A:

      Hi Gloria, Please visit https://health.ucsd.edu/specialties/primary-care/Pages/geriatrics.aspx for all Geriatric information. Thank you,… more

      UC San Diego Health System W., Business Manager 
      5 years ago

    Recommended Reviews

    Photo of Username
    Username
    Location
    0
    0
    Choose a star rating on a scale of 1 to 5
    • 1 star rating
      Not good
    • 2 star rating
      Could’ve been better
    • 3 star rating
      OK
    • 4 star rating
      Good
    • 5 star rating
      Great
    Start your review of UC San Diego Medical Center, Hillcrest

    Overall rating

    407 reviews

    5 stars

    4 stars

    3 stars

    2 stars

    1 star

    • Photo of Demi L.
      Demi L.
      City of Industry, CA
      201
      8
      4
      Jan 21, 2024

      Received great treatment and great care with my 20mins old baby who had high fever at 2am. Thanks for all the medical team who had kindly helped us The ER was not too many patients so that wait time was fast for babies.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

      Jan 22, 2024

      Hi Demi, Thank you for sharing your feedback. We're so happy to hear you and your baby had a positive experience with our team in the Emergency Department. We appreciate you choosing UC San Diego Health!

    • Photo of Gary N.
      Gary N.
      San Diego, CA
      0
      11
      Apr 5, 2024

      inept triage in ER. patients left on gurneys in ER hallways. patient logistics are non-existent. earliest my wife could see a physician (oncology specialist is in about 3 months. we are bailing out of UCSD before the end of the month. it's not a hospital. it's a circus of the sick.

      I will go to any other Er but never again to UCSD.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

    • Photo of Dexomatic M.
      Dexomatic M.
      San Diego, CA
      0
      11
      2
      Mar 11, 2024

      I normally do not like to write bad reviews. This hospital is very good when it fixing a problem I believe.
      But when I go in for one concern and that concern is serious, but then I am told I have other health problems that need to be addressed and more medications, I get a bit annoyed. I was told to schedule a biopsy but I never received instructions on mychart how to do that or on who to call I tried to call the hospital to follow up. Then I am stuck on hold until I give up.
      Very frustrating belonging to UC health.
      Their customer service is a 1 and there staff for being seen is a 2.
      Terrible service.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

    • Photo of Luna L.
      Luna L.
      San Diego, CA
      0
      38
      Jan 2, 2024

      The Mission Statement of UCSD says it aims "to deliver outstanding patient care." After several days in the hospital, it is obvious to me that message is not followed or monitored. The night shift nursing staff included one of the most cruel individuals I have ever met. She must like the night shift so she can get away with her behavior. I hope to God I (or anyone I love) never have to be in her "outstanding patient care" again.

      Helpful 2
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

    • Photo of Holly K.
      Holly K.
      San Diego, CA
      1
      24
      4
      Jan 30, 2024

      Wish I'd read the reviews before utilizing this Emergency Room.

      Unprofessional doctors on staff. One doctor was training a medical student. Said doctor repeatedly used profanity while in my room when speaking to the med student.

      I asked them to please go over my test results and this doctor acted as if it was a major inconvenience to do his job. I could see the tests on the app, but needed to understand what the treatment plan was, if any. Spoiler alert: there was no plan.

      Two residents were treating a patient across the hall. They would walk in, talk to the patient, slide her door shut and then proceed to loudly talk about her case -- very personal details about her case -- as well as their opinions about her family sitting in her room. I made eye contact with them thinking they might catch the hint that not only could I (and probably everyone else on the floor) hear them but this wasn't the most professional thing to be doing. They just carried on talking.

      I ended up requesting to be discharged because enough time had passed that my fever and BP were back to normal and it was abundantly clear they were not willing or able to work with me.

      Checked the post visit notes and these doctors really paint themselves as the picture of professionalism on paper. They listed tests they didn't do and even added a bit of narrative details I didn't provide. Some of which are damaging to my character.

      Thanks UCSD. Never again.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 1

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

    • Photo of Gary B.
      Gary B.
      San Diego, CA
      1
      22
      12
      Dec 25, 2023

      One of the best hospitals I've been to. Great doctors nurses and surgical staff. The food was also surprisingly good

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

      Dec 27, 2023

      Hi Gary, Thank you for sharing your feedback. We're so happy to hear your experience with us was a positive one. We appreciate you choosing UC San Diego Health!

    • Photo of Sue E.
      Sue E.
      San Diego, CA
      105
      424
      42
      Jul 2, 2023

      I'm extremely tired of these new young doctors and residents. Literally no time is spent with you, and they're more interested in entering information into the computer.

      They enter conditions and surgeries into MyChart that I've never had, and complaints have to be filed to have them removed. One resident actually lied to me, and said that the surgeries were already MyChart. I immediately corrected her, sent a message to the office manager, and informed her that if they weren't removed, I would file a complaint with the Medical Board for false information.

      I plan to switch to Scripps soon, and will use an older, more established doctor for my health needs.

      Helpful 3
      Thanks 3
      Love this 1
      Oh no 1

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

    • Photo of S J.
      S J.
      CA, CA
      0
      10
      Dec 18, 2023

      Woke medical system= woke treatment of patients.
      Horrible in all facets from my experience

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

    • Photo of Markwillbark W.
      Markwillbark W.
      Los Angeles, CA
      0
      28
      4
      Feb 25, 2024

      Wonderful hospital with many facilities, this hospital has an excellent lung transplant team / department that practically saved my life. The follow up care is also on point!

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

      Feb 26, 2024

      Thank you for sharing your feedback. We're so happy to hear your recent experience with our team was positive. We appreciate you choosing UC San Diego Health!

    • Photo of Jeff M.
      Jeff M.
      Las Vegas, NV
      0
      18
      Apr 3, 2024

      Potentially tragically, "minus" stars ratings are not possible on Yelp, but if ANY sorry, fake-a**, low-life, trash facility ever DESERVED "minus stars", it is this U.C.S.D. Medical Center - Hillcrest (or at least the Emergency Room care)! Better that you seek *Veterinary* services for you or your loved ones than the pitiful "professionals" at the U.C.S.D.-Hillcrest pre-Coroner "ghoulfest". Absolutely horrible! *Imagine this 100% actual scenario: You're walking with an old friend, age 71. They trip and fall, breaking their nose. They're bleeding, but are otherwise uninjured. Frightened, they insist on an ambulance; which (tragically) goes to U.C.S.D.-Hillcrest ER. There, a quick "interview" reveiled he was on blood thinners and had been a psychiatric patient for many years. His nose was x-rayed to confirm breakage, then he laid in an ER bed for 11.5 more hours, waiting for more attention and/or to be released. At 11:00 p.m. he was released, and I picked him up and took him home. To ME (not a medical professional), he looked *terrible*! He was out of breath, even just sitting; and his lips were a ghostly white!! It seemed "obvious" the man was *NOT* well, but he didn't want to move, and he'd just left double-digit hours of (supposedly) *E.R.-level professional medical care*, so I went home. Long Story Short: This poor man was dead two days later, in that same apartment, presumably the victim of a heart attack (but never confirmed). The "last chance" for a life-saving "intervention" went completely unanswered, IN the Emergency Room of this god-awful "hospital". Don't go!

      Helpful 0
      Thanks 0
      Love this 1
      Oh no 0

      Business owner information

      Photo of UC San Diego Health System W.

      UC San Diego Health System W.

    60 other reviews that are not currently recommended

    Collections Including UC San Diego Medical Center, Hillcrest

    People Also Viewed

    UC San Diego Medical Center, Hillcrest is a Yelp advertiser.