uBreakiFix by Asurion
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Services Offered
Verified by Business
Desktop computer support
Laptop body repair
Mobile phone body repair
Printer repair
Device support or repair
Laptop support
Mobile phone support
Tablet body repair
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- 4716972Aug 9, 2021
Love this place. They've fixed phones for me twice and are always fast, efficient, polite, and competent. Gabriel fixed the camera in my iPhone after a drop. The price was reasonable and it works perfectly. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - William W.Carson City, NV03Aug 28, 2022Updated review
Not the most competent place to go to get something repaired. At least not for a Mac owner they are afraid to tackle anything that may seem over their head I repaired and order more MacBook as they first jacked the prices and then couldn't get the part. Don't be afraid is my advice. Do it yourself.
Helpful 0Thanks 0Love this 0Oh no 0Aug 26, 2022Previous reviewThey promise one thing, then switch the price, then when you haven't given up on them. They tell you they can't get the part.
- Clark B.Valrico, FL05Oct 7, 2021
I scheduled an online repair through their website, explicitly stating that i had a Surface Laptop 3 with a cracked screen. The appointment was confirmed.
When i arrived for the appointment, I was informed that they do not repair Mircosoft Surfaces.
If they would have reviewed the appointment and let me know that they do not repair Surfaces, I would not have wasted the trip. They could also state on their site that they do not fix Surfaces.
I wasted a trip going into their store - they could have easily saved me that trip with the most basic customer service. Will not use them for anything in the future.
Be prepared, they will not tell you if they can work on your device or not until you actually enter the store.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
UBreakiFix
Oct 7, 2021
We're very sorry to hear that your experience did not meet our expectation, and we would like to know what we can do to turn this around for you, so please contact our Customer Support team at 1 (877) 320-2237 Monday - Saturday 10AM-10PM EST, and Sunday 12PM-8PM EST.
- Maurice P.Riverview, FL2169Jun 8, 2020
First time ever trying out a "phone repair" shop and it was a great experience. The staff was very helpful and knowledgeable of the process. Also reassured that my phone would be safe and restored back to "new condition". I would highly recommend this business to anyone needing phone repair.
Helpful 0Thanks 0Love this 0Oh no 0 - Lizbeth S.Fish Hawk, Lithia, FL01Jan 5, 2020
Got my phone repaired 3 weeks ago and it is crack again and I have not drop my phone, went back and Jeniffer the supervisor told me that I have to pay again because there is no warranty, and she even insinuate that I was lying, what kind of way to treat your customers. Do not come to this place, find someone else to fix your phone, this place is not customer oriented, this is a money maker place with no Customer service, all they want is your money. I wasted my money.
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UBreakiFix
Jan 6, 2020
Hello Lizbeth, we are sorry to hear about your device having a cracked screen again. With our 90-day warranty, it is voided if another non uBreakiFix shop has worked on it or if there is any physical or liquid damage to the device. Please do not hesitate contacting the Customer Service Team at 877-320-2237 if you have any other questions or more feedback.
- Phillip H.Riverview, FL013Apr 24, 2020
This is the second time I have utilized their services and they are amazing! Thanks for the quick turnaround and professionalism! I highly recommend these guys.
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UBreakiFix
Apr 27, 2020
Thank you for taking the time to provide us with your feedback, Phillip! We're glad to hear your repair with us was another success. We are happy to assist with any other device you may need help with in the future! Have a wonderful day now.
- Mabreigh W.Lithia, FL0333Nov 22, 2019First to Review
they were really nice and cleaned out the inside of my laptop in hopes that it would help my speakers to continue functioning. it didn't help and they also couldn't find the part for my laptop but i don't believe it was their fault. they were nice about and and didn't charge me for anything bc they couldn't fix it.
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UBreakiFix
Nov 30, 2019
Thank you Mabreigh for taking the time to provide us with your feedback! We are happy to assist with any other device you may need help with in the future!
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