Photos & videos
Services Offered
Verified by Business
Dry cleaning
Carpet and upholstery stain treatment
You Might Also Consider
in Dry Cleaning
in Carpet Cleaning
in Dry Cleaning
About the Business
We offer premium laundry and dry cleaning services delivered to your door.
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about TumblePDX.
Recommended Reviews
Overall rating
14 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Toni S.Portland, OR12Mar 25, 2019Updated review
They found my clothes!!!!!!!!!!!!!
If you use any service like this make a list of clothes that you send to them so they can easily find them. They have been looking for half of my clothes for two weeks. New employee.Helpful 0Thanks 0Love this 0Oh no 0Mar 22, 2019Previous reviewI wish I could l give them no stars. They failed to return the best of the clothes that I sent to them to hang and dry and two rugs. When I asked where the items were, they returned the two rugs and asked me to sign a waiver for the lost clothing.
I refused and when questioned about how they could lose my clothes, their excuse was, it happens all the time. They said that they weighed my clothes after they washed them so I would get a discount when I asked how much my clothes weighed. They said they washed it after so I wouldn't get charged for the dirt on my clothes. Nice reason not to know they lost some.
I sent six loads and got back 5. Interesting that I had them sorted in light and dark for the hang and dry. I was returned some light and some dark but none of the really nice stuff. My household helper was with me and helped me bag them up. Thanks goodness I didn't send my pleather pants. Those for sure would have been gone. The clothes were so valuable, I am looking for them on eBay.
I used them one time for my linen and pajamas and they were fine. I am so upset about losing the clothes I spent a lot of money on so they would last a long time.
I am forced to report them to BBB, Tigard Police (with notarized affadavits) and KGW and social media. These people or either stupid or crooks or stupid crooks. At least, they are not dependable. If you only used them once, you are probably OK. A sting would require multiple orders. When I told them I was going to report them, they accused me of extortion.
I suspect there are others out there that have had the same problem.
If you got clothes that are not yours, they are mine. I know mine are gone, probably up somebody's nose. - Carmen D.New Orleans, LA01Nov 8, 2023
This was a really strange experience, and they still have one of my favorite dresses. Tumble, if you're reading this please give it back. I had to call numerous time for an invoice that I wanted to pay and never received it. Honestly, if they'd just return my dress we can move on, but they aren't picking up when I call, and don't call back. It's been six months, I believe, since i placed this order. What a nightmare! I give them one star for getting me most of my clothes. I'm still completely willing to pay them if they return my call, send me that invoice, and return my dress.
Helpful 0Thanks 0Love this 0Oh no 0 - Reena H.Inglewood, CA1767220Jun 21, 2021
I called in to have my dad's laundry picked up & was told to fill out some online forms & I don't have their online website...this is something that could've been done over the phone so I'll take my business elsewhere. It's that simple.
Helpful 0Thanks 0Love this 0Oh no 0 - Tara M.Portland, OR02Mar 2, 2021
I was recently in Portland without access to laundry facilities. I was so relieved to find a contactless service - because I was kind of freaked out about COVID. Turns out it was so convenient. They picked up my laundry basket exactly when I requested online and returned it SO fast (for a little extra charge). I really needed help getting fresh laundry fast, and TumblePDX was easy, and super professional. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Christina N.Portland, OR16100155Mar 28, 2019
Service was awesome. I had 6 bags of laundry including my bedding. Pick up with prompt. Great communications. Drop off was also very accommodating. I left my ID and card in one of my pants pockets which they picked up and they were able to drop it back off with my clothes way earlier than expected time. Clothes were nicely packaged and folded. They definitely went above and beyond and I am very happy with the service. Highly would recommend and use again! Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Mary M.Portland, OR5843317Apr 27, 2018
Great folks at TumblePDX with a wonderful service. They are prompt, tech-driven (so very easy to communicate with) and deliver a clean, soft and beautifully folded laundry. Whether you simply don't have time or are out of a washer/dryer momentarily, this is the company and these are the guys you want to work with.
Love 'em!Helpful 0Thanks 0Love this 0Oh no 0 - E G.Portland, OR610635May 27, 2017
My washer and dryer died in the same week. As a busy mother of three kids I was freaking out about how to get our laundry done until I could get everything sorted out. My best friend in California found TumblePDX and sent me a gift certificate. A representative called me directly to explain the service and set up a pick up time. They whisked my clothes away and returned them washed, dried, and folded. I felt like a queen! I highly recommend TumblePDX. And it makes a great gift!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Joe G.Washington, DC45Apr 5, 2018
These guys are great. They are prompt, really nice, and they didn't lose a single piece of my laundry! Highly recommended
Helpful 0Thanks 0Love this 0Oh no 0 - Stephanie v.Portland, OR2398Dec 5, 2015Purchased a Yelp Deal
Really quick and professional. Needed to get a few items dry cleaned and never had time to take them to a cleaners. Found them via Yelp and there was a deal, awesome!!! Picked up my items and a day or so later dropped them off making sure I was going to be home, on a Saturday!! Definitely would recommend, items turned out wonderfully and the weird random spot on the front of my dress was gone! Will be using again!
Helpful 1Thanks 0Love this 1Oh no 0 - Max S.Chicago, IL1122Oct 9, 2017
WARNING: DO NOT USE THIS SERVICE. Their online scheduling program is faulty at best. I was contacted by the business to reschedule a pickup and told to leave my clothing out and they would pick it up. I understand the risks involved in leaving bags out on a covered porch, but it was within 30 min of when they were meant to be picked up. I came home, bags were gone, and I figured all was well. I got a text the following Monday, days later, that the pickup had never happened. They never thought to contact me on the scheduled day to let me know it hadn't happened. Presumably my clothes were stolen, and because it wasn't technically in their possession according to them, they can't help me. Of course I have no proof they didn't pick it up aside from notice days later. Now my clothes are gone. It's not even a bad neighborhood. Do yourself a favor: use someone else!
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Takspa L.
Oct 14, 2017
Hi Max,
You have been with us since June 2017 and we both never had any issues until today. We understand your frustration and wish we could help you find your lost items. In this particular situation, your clothes were gone before the pick-up happened (valet showed up). We only contact our customers once we have possession of the laundry, which is during pick-up and drop off. Tumblepdx is not liable for any loss, stolen or damage to items before the clothes have been picked up by our valet. The customer assumes total responsibility of their laundry until the laundry items have been picked up by Tumblepdx. Frequently our customers forget to leave their laundry at the designated spot, and at the designated time, which is a very common phenomenon. Additionally, many of our customers do not prefer us knocking on their doors (company policy not to knock and invade privacy if laundry is not seen). This is the first incident of its kind that happened in the course of Tubmplepdx business history. It’s unfortunate that it happened just when you were presumably placing your last order for logistic reasons. Our company sympathizes with you, unfortunately, there is nothing we can do on our end to help you recover your clothes. If it were in our possession, then we make sure the clothes are returned to our customer clean and safe. Thanks for your feedback we will improve our scheduling system to make sure there are no loose ends.
Peace and blessings.
You Might Also Consider
in Portable Toilet Services
in Carpet Cleaning