Top Notch Movers
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Review Highlights
“I reach out to Top Notch n got in touch with Henry who gave me z great price to move from Fort Lauderdale Fl to Maywood NJ.” in 6 reviews
“They also delivered our goods earlier than quoted and again, were on time and efficient.” in 3 reviews
“Honest, quick, reliable, best prices, professional and the only people I would trust with moving my families furniture!” in 4 reviews
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About the Business
Business owner information
Henry, Hen S.
We are proud to be a leading moving company based in Fort Lauderdale, offering top-notch moving services to customers throughout South Florida. With a team of experienced and professional movers, we offer a range of services including local and long-distance moving, residential and commercial moving, packing and unpacking, and storage solutions. Our team of movers takes pride in delivering exceptional customer service and ensuring that each move is tailored to meet the unique needs and preferences of our clients. We use state-of-the-art equipment and techniques to ensure that all items are carefully packed, loaded, and transported to their destination in a timely and efficient manner. Our company is fully licensed and insured, giving customers peace of mind knowing that their belongings are in safe hands. We offer competitive pricing and flexible scheduling options, making it easy for customers to plan their move without breaking the bank. If you are in need of reliable and professional moving services in South Florida, look no further than Top Notch Movers!
Location & Hours
Amenities and More
Ask the Community
Q:
Hey, I have a patio set to move tomorrow morning, how much it will cost me?
A:
We have 3 hours minimum plus travel time, a patio set to move locally will cost $396 Please let us know by tomorrow if you would like to make a reservation
Hen S., Business Owner2 years ago 1 person found this helpful
Recommended Reviews
Overall rating
108 reviews
5 stars
4 stars
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2 stars
1 star
- Kerry W.Sevierville, TN0141Apr 26, 2024
Wonderful experience.. Tony , Chris and Charles did a great job.. five stars all the way!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Scotty N.Oakland Park, FL63442Oct 30, 2023
This company is that company, the one that fills up the truck and then tries to change the price on you. It took them six hours to move me out of my two bedroom into the truck they quoted me a 3 hour job that was actually 8.Being that I wouldn't give them one extra cent the owner Sebastian. If he is the owner, instructed his movers to unload the truck and leave everything on the sidewalk. They never once mentioned anything about additional time until the truck was full The movers were great, but I had to go out and buy allen wrenches, so they could take apart my beds. Also, they sent two guys for a 3 man job and one of them was his second day.
I just want to make a note that the two employees were amazing and embarrassed in the way the company was treating me .
Never use Top Notch this company quotes 3 hours for every job
Where was Hen S yesterday when Sebastian was having the truck emptied????
Hen s you charged $396 to move a patio wouldn't $550 for a 2 bedroom be off a little bit
Hen S you sure apologize a lot on here???Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Hen S.
Nov 3, 2023
Good morning, Scott,
Thank you for your constructive feedback about our moving services in Fort Lauderdale. First and foremost, I would like to say that it is our job to ensure that each and every one of our clients understands the terms of their estimate and the contract they are signing. This is why we allow time to review, read, and make sure you are comfortable with the conditions of the move. You've been reminded to review your estimate and contract multiple times before the reservation happened.
Now, in your particular case, you were quoted a minimum of 3 hours of labor and 1 hour of travel time for a smaller-med size job going to a storage unit only a few blocks away.
I have to admit that we are usually adding about an hour or so more for similar quotes and the estimator who was quoting your job is now being retrained to follow proper procedures to provide more of an accurate quote.
Please, do not make assumptions that we quote 3 hours for every job without having access to our operations calendar and prior feedback from our clients. We will never make assumptions without having actual proof. We are happy to provide you with our stats of jobs booked and the difference % wise between the original estimate and the final quote for any particular period of the current year.
Please keep in mind that every single step of the way, from an estimate to a contract you can clearly read in big letters that the move is by the hour. This is not hidden and is clearly stated multiple times from the beginning to the end of the process.
Sebastian had every right to refuse service to you after multiple threats, screaming, and inappropriate behavior from your side. Our goal is to always resolve the situation with our clients and find a solution to the issues at hand. However, we will not tolerate aggressive behavior and accusations of any sort.
In any case, we wish you well, and hopefully, you will be able to find a better service provider for your needs.
For all of our prior, current, and future clients, we are happy to offer you top-notch services and will treat you with respect and dignity, we only expect the same in return. If anyone has any questions about this particular incident, please do not hesitate to reach out and talk to us. - Michael S.Santa Monica, CA07Mar 28, 2024
contracted through safe ship moving services in boynton beach, fl
also known as:
l aviv services incorporated dba top notch movers services
do not work with them
reason:
impersonating the business owned by dave pinuel in hackensack, nj called top notch moving. moving not moversHelpful 0Thanks 0Love this 0Oh no 0 - Feb 5, 2023
Top Notch Movers lives up to their name for sure. A friend of mine recommended them and told me they packed everything. I took that to heart, so on moving day I had nothing packed. They did in fact pack everything for me. Mark, Sunni and Jovonne were so personable and kind. I felt like I was hanging out with my friends and packing up my apartment. They truly went that went above and beyond expectations. Upon arriving to my new condo, we found out my couch wouldn't fit in the elevator or stairwell. I was heart broken to say the least. Jackie, at the main office agreed to hold it for me at no charge so I could try to sell it. I'm not sure if this is something they normally do, but I tipped the guys nicely so I think they wanted to extend the kindness back. I was able to sell it in a couple of days and Jackie even met with the buyer and made sure she paid me before she let it go.
Back to the actual packing...nothing was broken. I was so surprised as I have a ton of mirrored furniture and glass items. They also kept all my clothes on hangers and they put them in my closet when we arrived. That was a nice touch because I was able to have my work clothes available without searching for them.
I do wish they would've labeled all the boxes however. One of the guys had a marker I had provided, so he labeled everything he packed. But the other two didn't, so upon getting everything delivered, I had to open a lot of boxes to know what was inside. So make sure you give everyone a marker and ask them to label things.
Regardless, the overall experience wit Top Notch was extremely professional and transcended what I expected from a moving company. I would hire these guys again in a heartbeat. But hopefully I won't have to. One move is enough for a while.
Thank you for taking the streets out of moving, Top Notch Movers!Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Hen S.
Mar 17, 2023
Thank you Angela for your detailed, positive feedback. We really do appreciate your time and thank you for your business.
- Sean M.Fort Lauderdale, FL446127Jul 7, 2023
Above and beyond the best movers I have used. Top Not Movers is more then a name it's really how they are and operate. They are fast, but delicate. They operate like the move is a mission and complete that mission stride. If you are looking for honest and effective movers this is the company to use.
Helpful 0Thanks 0Love this 0Oh no 0 - May 19, 2020Updated review
New management Francine is an asset to Top Not h movers!
PRICE FOR LONG DISTANCE MOVE: After reading the "great" reviews, I decided to proceed forward. The price for the 1 bedroom was feasible. I wrapped , labeled and boxed up everything myself with the exception of the furniture. PICKUP: I did a long distance move and after reading the "great" reviews, I decided to proceed forward. The price for the 1 bedroom was feasible. I wrapped , labeled and boxed up everything myself with the exception of the furniture. The movers came smelling like weed and proceeded to wrap up my furniture. I took pictures of my furniture before pick up and upon delivery.
DELIVERY PUNCTUATION: I was told I'd get a 48 hrs notice before delivery and that didn't happen, they called the day of and I had to deny the delivery and reschedule for a different day. (Beware as they will charge you for rescheduling, they didn't for me because I argued the 48 hr notice) the reschedule date they were hours late,
DELIVERY QUALITY: With the labeled boxes saying "living room" , "bedroom" etc. , they just tossed everything in one room. They also did not put the legs on the sofa which I had to do myself. Upon delivery My sofa and accent chair came with what appeared to be a yellow liquid stain, I thought it was urine. A box was also open with missing items. The missing items were inexpensive so it didn't bother me too much but still. POST DELIVERY: When I called, Charlie (old management who is no longer there) said for me to file a claim. Francine (new management) called me and her customer service was amazing. She apologized and make things right.
WOULD I RECOMMEND: yesHelpful 6Thanks 0Love this 1Oh no 0Apr 7, 2020Previous reviewSTAINED FURNITURE UPON ARRIVAL AND OPENED BOX!
PRICE FOR LONG DISTANCE MOVE: After reading the "great" reviews, I decided to proceed forward. The price for the 1 bedroom was feasible. I wrapped , labeled and boxed up everything myself with the exception of the furniture.
PICKUP: I did a long distance move and after reading the "great" reviews, I decided to proceed forward. The price for the 1 bedroom was feasible. I wrapped , labeled and boxed up everything myself with the exception of the furniture. The movers came smelling like weed and proceeded to wrap up my furniture. I took pictures of my furniture before pick up and upon delivery.
DELIVERY PUNCTUATION: I was told I'd get a 48 hrs notice before delivery and that didn't happen, they called the day of and I had to deny the delivery and reschedule for a different day. (Beware as they will charge you for rescheduling, they didn't for me because I argued the 48 hr notice) the reschedule date they were hours late,
DELIVERY QUALITY: With the labeled boxes saying "living room" , "bedroom" etc. , they just tossed everything in one room. They also did not put the legs on the sofa which I had to do myself. Upon delivery My sofa and accent chair came with what appeared to be a yellow liquid stain, I thought it was urine. A box was also open with missing items. The missing items were inexpensive so it didn't bother me too much but still. When I called, they said for me to file a claim. VERY DISSAPPOINTING! Still trying to get this stain off and it looks like the warped the screws for the sofa legs which by the way was new. - Daniel W.NC, NC02Aug 2, 2023
I scheduled my piano to be moved last week for a move date 5 days later. Paid the deposit and then the move was canceled the morning of the move because they said they couldn't move pianos up stairs. Pictures of the stairs were sent from the beginning and this cancellation had a snowball effect on my entire move. Had to pay lots more money to get someone the next morning.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Hen S.
Aug 27, 2023
We do apologize for the inconvenience caused. This is not a regular practice and we are investigating the cause of the issue. Upon checking all of the incoming calls, emails, and texts we were unable to confirm the receipt of the photos with stairs indicated. Our estimators are trained properly to explain to our clients that 2, or sometimes even 3 men would not be sufficient to move a baby grand piano when the staircase is involved, considering the weight of the piece. Our priority, in this case, was to avoid possible injury to our workers and damage to your piece. Again, we apologize for the inconvenience, this is the first time in more than 10 years of service we had such a situation happen.
- Eddie A.FL, FL01Dec 30, 2022
Used Top Notch to move from Miami to Ocala, horrible experience from the beginning to the end.
Items stolen, thousands of dollars in damages including a priceless Grand Father Clock, paid for hanger boxes that were never utilized for the intended purposed braking a damaging most of our clothing items , delivery in two different dates instead of one as promised, just a disaster.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Hen S.
Mar 17, 2023
Eddie, we apologize for the damages or inconvenience caused during your move. We tried our best to get everything delivered to you as promised. However, the truck broke down and we had to get a replacement, this is why your delivery was delayed. It doesn't happen often, but sometimes it can. Moving is difficult, damages and delays may happen, but we do everything we can to avoid them.
- Yaron B.Manhattan, NY261109Nov 5, 2020
DO NOT HIRE THIS MOVER. PLEASE READ and BEWARE before talking to them. I did an extensive amount of research prior to deciding which movers to use and was continually disappointed along the way. This company damaged over $2000 of my furniture and then offered me a $99 claim settelement! Reasons NOT to hire them:
-Francine (operations manager) is absolutely nasty. Any time you talk to her on the phone she has an attitude and acts inconvenienced. The fact that she is employed is surprising and concerning.
-On departure they scammed me for an additional $200 in fees (moving equipment) even though I had purchased everything they told me to prior to the move.
-They damaged over $2000 in furniture (pictures attached). They did not care at all or show any effort to remediate this. They offered me $99. a total joke.
-Movers on arrival were reckless and scratched up my new floor.Helpful 5Thanks 1Love this 2Oh no 0
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