Chicago TikiBoat

We had a super fun team outing on the Chicago Tiki Boat thanks to a recent Groupon deal. Jeremy was our captain and Luke was assisting; both were fantastic. We had plenty of help packing our food and drinks into the cooler, and Luke even grilled for us. The day was hot (90 degrees or so), but the cool breeze off the lake made it just perfect. A few team members took advantage of the slide, which looked like a ton of fun. The boat has everything you need for a short ride - grill, coolers, floaties, seating, bathroom, sink, music, phone chargers. You name it - they have it!

If I had one complaint, it was spiders. They were everywhere, and even ended up on some of us! But that has nothing to do with the Chicago Tiki Boat peeps - nature happens.

We were very disappointed with our service with tikiboat Chicago. We planned a weekend bachelorette party and rented a boat for Saturday. 2 weeks before the event, we get an email stating the boat is out of commission and were offered a different boat for Friday afternoon or Sunday afternoon. This was terrible service as we could only use the boat on a Saturday and only had 2 weeks to find a different option. This was almost impossible as boats are booked well in advance for Saturdays in Chicago. Would highly recommend Sofia with Get my Boat if you have a party of 12 looking for a great time.

I am giving 2 stars as they were initially easy to book with.

Booked a party for my birthday but had to cancel when members of party tested positive for COVID. Captain cancelled the trip but I was never contacted for rescheduling or refund. I made several calls and emails that have not been returned.

Very disappointing.

I was really disappointed with our rental. I booked in April for a bachelorette party in August. The boat itself was awesome but our captain didn't seem experienced. We were told we couldn't go to the playpen due to weather but other boats were there. Our captain didn't know how to put the ladder down when we asked to go swimming. The captain also didn't know how to anchor well. And never figured out how the stereo / music worked. For how much the rental was, it missed the mark.

Over the last couple years I have done several different boat rental options for my friends and I. This summer I booked four tiki boats and I think I'll be up to booking six next year! Summer in Chicago is short so we have to make the best of it.

Chicago Tiki Boat has far beyond exceeded my expectation of service. I have used other tiki boat companies in Chicago but have now decided I will NOT use the competitors again and only Chicago TIki.

William is an amazing and very experienced captain that I highly recommend and feel safe with at all times on the water. Natalie is a great GM that is very responsive! And, Pablo the owner listens to any needs or suggestions that are brought to him

I have one more boat next week but I wanted to thank the crew for making me and about 30 of my closest friends have very memorable experiences this summer!

I'm ready to start booking my boats for 2018!

Great experience. Island music selections were interesting. Nice smooth tour of river. Would be most interesting if there either was some partying going on or a guide could have given some fun/historic facts of the river area.

We had a wonderful experience! I booked a bachelorette party for June 2021, and Captain Cynthia was so nice--she kept us updated on weather throughout, was responsive to texts and emails, and went out of our way to make us feel welcome. We had a blast!

STAY AWAY!!!!!!

Booked a bachelor party 3 weeks in advance. Got a note from Chicago Tiki Boat canceling THE DAY BEFORE THE PARTY, citing COVID as the reason, despite the fact that Chicago has been in the same COVID phase for nearly two months with no changes. People flew in from out of state and quarantined for two weeks to be able to attend this party.

After inquiring further about the reason, the owner sent a nasty, unprofessional email back asking, "do you think I like refunding thousands of dollars to people?" Oh-- and don't bother trying to call them because they never answered the telephone or returned any messages once throughout the entire booking and cancelation process; they only communicate through barely coherent emails.

As you can see from other reviews, this is not an isolated incident, and sure enough, when calling another company to try to find a new boat, I was told this is common practice by Chicago Tiki Boat: they purposely overbook their boats and then cancel on people last minute. The other company I spoke to told me they get multiple calls every week from people scrambling to find other boats after getting canceled on by Chicago Tiki Boat.

Don't waste your time or money on this terrible company. We will be reporting them to the Better Business Bureau.

Book instead with ISLAND PARTY BOAT -- they saved the day after Chicago Tiki Boat screwed us over, and offered a MUCH better price!! Ask for Diane.

If I could leave zero stars I would. Our group of 20 ppl are suppose to be on their boat right now and we aren't because as we are calling the captain to get on the boat, they told us they can't take us anymore because the captain has Covid and we can't go out until 8pm. No warning, nothing! As we all paid for Uber's to get to the spot. Extremely unprofessional and no one is trying to make the situation better.

Tourist trap... We were supposed to go out 11 til 2, we left late and came back early. At 1:25 we went back to the dock and just went back and forth until 1:50. Got kicked off the boat immediately at 1:50 with the captain saying "no need to chug your drinks you can drink on land." Even tho we were just trying to make the most of our time. They refused to go to Lake Michigan and kept the slide closed and people out of the water despite that being their main advertisement. Crew was subpar and captain was the worst. 1.8/10 would not recommend.

This is the second time we have boated with Chicago TikiBoat for a Mom's Day OUT! Capt Jessica and Cynthia were a friendly crew to man the boat while we all enjoyed some much needed relaxation & sun. We will definitely book again!