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Review Highlights
“I'm not terribly experienced with spas and massages, but we booked this place for a couples massage and mani/pedi during a getaway weekend to St Pete's.” in 7 reviews
“They have great specials and you cannot beat Sundays hour-long massages for $35.” in 5 reviews
“My massage with Joel was probably the best one I have ever received.” in 4 reviews
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Massages, Facials, Waxing, and Nail Care
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Overall rating
79 reviews
5 stars
4 stars
3 stars
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1 star
- Carolyn P.Albany, GA33432Feb 2, 2024
This place is Awesome!!! I've been here before, but it has been years. The place and atmosphere is so calming. As soon as you walk in you know that you are in a spa. The people are so friendly and nice.
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 8, 2023
Nick was fantastic! I stopped in just an hour before closing on Thursday and was able to get a one-hour deep tissue massage. It was a smooth process and he was a very attentive masseuse. I think The Massage Spa is pretty affordable as well compared to other places in the area. I will definitely be back!
Helpful 1Thanks 0Love this 0Oh no 0 - Apr 24, 2023Updated review
Thus is the second time I've had Kiyoko as my masseuse. Her fingers are still just as strong. I like that the same masseuse is available month after month. She did a great job
Helpful 2Thanks 0Love this 3Oh no 0Dec 12, 2022Previous reviewAs part of the process of dealing with the pain for my cracked ribs I decided it was time for a massage. This time my masseuse was Kiyoko. Boy does she have strong fingers! I explained about my rib situation and she did her best to avoid the area but since the ribs stretch around and across the body she still had to get into the danger zone every once in a while but as soon as I made a grunt or a sigh of displeasure she immediately would back off. I always ask for the relaxation massage but I tell the masseuse that whenever they find a knot that they could deep tissue that spot. Soothing music, indirect lighting and warm lotion combined to relax me so much I think I actually dozed off for a few minutes. Now that is relaxation satisfaction!
Apr 28, 2022Previous reviewI finally went to The Massage Spa to redeem my pre-paid 1 hour deep tissue massage. Like I mentioned in my previous review, my son bought the 3 pack special on his visit to Florida in Jan 2021. His plan was for my mother, my son, and I to get a massage together. Because it was in the middle of the Covid crisis, they only had one masseuse and one masseur available, so my son gave me the coupon for me to get a massage at my convenience. Fortunately, the coupons issued by The Massage Spa do NOT expire.
The Massage Spa is a professionally run, hygienic establishment with licensed Masseuses. The lounge has an assortment of tea and other healthy beverages for the convenience of their customers. The facility is large and well appointed.
When I arrived for my 10am appointment I was able to change from Deep Tissue to a Relaxation Massage. My masseuse Miriam was excellent! She listened attentively to my preferences, and switched back and forth from relaxation to deep tissue for my problem areas (Lower back and neck). She even went and got a pillow with a hole in it for my gut so that I was comfortable (NOT a beer belly, just good eating at Yelp recommended restaurants!). Miriam knew the names of the muscles that bothered me and skillfully worked out the knots that she found. Soothing music and massage cream added to the experience. I have a lot of experience with physical therapy massage from my chiropractor back in Chicago, but this massage was on a much higher level.Feb 8, 2022Previous reviewLast year my son came to visit my Mother and I here in Florida. He bought the (3) 1 hr massages that was on special. Unfortunately, due to the pandemic they only had one masseuse and one masseur available so my son gifted me with the 3rd massage on a gift card. I kept meaning to go get my massage but kept putting it off due to my work schedule. Finally, almost one year later I decided to go, but could not find my gift card! I called and the person who answered the phone was very pleasant and accommodating. She took the time to go through the records to find my gift card with one 60 minute massage! I still have not used the gift card, but for this exemplary level of customer service The massage Spa deserves 4 stars!
- Joanne E.Saint Petersburg, FL03May 19, 2023
Looks like they are out of business. Called for an appointment last weekend, and no one answered the phone, so I left a message. As of today, Friday, there has been no return call. Thinking maybe messages get lost, I called again on Thursday morning. Again, was not able to speak with a live person to schedule a massage, so I left another message.
Will change providers, this is too poorly managed or out of business.Helpful 0Thanks 0Love this 0Oh no 0 - 575931059Oct 28, 2020
First off, the location is convenient on Central and there's plenty of front and side parking by the building. The receptionist was also very nice and checked me in pretty quickly but not right away.
They have good specials running especially on their $20 Tuesday's. I got an express facial for $20 and it lasted just over 30 mins. The price is definitely right but I think next time, I'll upgrade to a deeper clean facial because they just cleanse your face and put a mask. But the basic facial doesn't include extractions. Basically everything that was done, I could've done myself at home. But it feels nice to be pampered by someone else.
Also, I couldn't give this place 5 stars because the esthetician was a bit too rough on my skin. I am used to more gentle touches especially on my face and eye area because the skin is tender and thinner there.
The place was clean and there were a lot of small rooms. It's basically a house that turned into a business. Cute place overall- not sure when I will be back but good to check out!Helpful 1Thanks 0Love this 1Oh no 0 - Jan 30, 2019
Any place that offers $20 specials and still gives the spa feel deserves 5 stars!!
My massage therapist's name is alluding me right now but she's from NY and worked my lower back and neck as requested.
I booked my next appointment before I left for a couples massage.
Definitely worth going to!Helpful 5Thanks 0Love this 4Oh no 0 - Nov 17, 2017
This place fit me in within 24 hours - that alone deserves applause!
It's off a fairly busy road, and its almost a nondescript building, but once you go inside, its more comfortable.
The service is awesome & the prices are great - win/win!
My massage was 90 minutes and she worked the whole 80 minutes that they allot for a 90 minute. It was very relaxing the entire time - hence a relaxation massage. My only complaint was that I circled my 'problem' areas - one being my calves - and they were barely touched. Overall, I am a happy customer who will be back!Helpful 3Thanks 0Love this 2Oh no 0 - Jennifer H.Saint Petersburg, FL25May 17, 2022Updated review
I went today not the best a bit disappointed I've gone for 12 years second complaint. I will go back
Helpful 0Thanks 0Love this 0Oh no 0Jun 1, 2016Previous reviewMy son's girlfriend book 2 one hour massages her herself and me over the Memorial Holiday weekend. She got 2 separate confirmations and we showed up. We were told in an unapologetic manner that they only had he down for one massage. She pulled out her cell phone to prove that we booked for 2. The two staff members looked at each other shook their heads and told us that there was nothing they could do. She then asked if we could get them in separate rooms they said no. Neither tried to apologize or offer anything else to us. I turned and walked out because of the very bad customer service I knew I would never spend my money there. I called Tuesday morning after the holiday to speak to management Kenna answered asked the nature of the call I said complaint, she put me on hold for a long time then somehow the called dropped. I called back she took "a message" I never got a call. I called back approximately 6 hrs later the same person answered and said she will make sure some one calls. No one ever did so I decided to write this review. It is so sad that customer service at this place is not present. I tried several times to give them an opportunity. I will not try again and I will go back to massage Envy 4th street North they are more expensive but very professional and accommodating.
Sign, Very Unsatisfied - Liz B.Foster City, CA2267Oct 17, 2018
I have been to this spa several times and have never had an issue until Monday. I scheduled a 90 minute relaxation/swedish massage after a long week of work travel. My therapist was Naomi and things started off well until the pressure became too much. I had requested medium pressure as I normally do anywhere I get a massage. Having some tender areas Naomi insisted on a digging her fingers into my muscles as her technique and when I complained that is was painful and I was moving around in agony she said it was only a level 3 pressure and not hard at all. This continued for a while and I continued to grunt in pain. I was relaxed when I left but was not prepared for what came next.
48 hours later, I am bruised. In so much pain that it hurts to sit in my car and drive because any time my waist makes contact with the seat, my skin and muscles are on fire. My arms and shoulders are so sore, I regret the moment I scheduled this appointment as it has harmed me more than helped me.
I called yesterday and spoke to a supervisor who lightly apologized and said she would credit me a massage and speak to Naomi, the therapist as well as the owner. I offered to send her pictures of my bruise but she did not seem too concerned with it. I have no desire to return to Massage Spa ever again.Helpful 0Thanks 0Love this 2Oh no 0 - Joycelyn H.Orlando, FL602May 11, 2021
What a wonderful experience! The shop is beautiful, the music was upbeat but relaxing, creating the perfect ambiance. Rosy is a perfectionist and professional. She took her time, mapped my brows, told and showed me everything along the way, and was careful and kind while microblading - very little discomfort. Best of all my eyebrows came out perfect!! Absolutely gorgeous. My brows frame my face perfectly. I am a very satisfied customer.
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