The Law Offices of Douglas D. Law, Esq
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Review Highlights
“Doug was thorough in his questions, ensuring that he had all the facts and from there on it was just smooth sailing.” in 19 reviews
“Law and his wonderful assistant Kristen walked me through it all and answered any and all questions I had!” in 13 reviews
“He won a lemon law case for my family on a car that we had owned for years but was plagued with problems.” in 3 reviews
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About the Business
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Doug L.
We specialize in California Lemon Law, Automobile Fraud and Consumer Rights.
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27 reviews
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- Todd A.Chula Vista, CA04Aug 29, 2013
Purchased a new travel trailer in June 2012. After numerous issues and continuous trips back to the dealership for repairs under the factory waranty (101 days out of service), we decided to retain an attorney to research the lemon law. Found Doug Law on Yelp and couldn't have been more satisfied. From the first phone call we knew we were in good hands. We submitted all of our paperwork/service invoices over to him and he agreed to work the case at no charge to us, no matter the outcome. Within 30 days the dealership and manufacturer agreed to buy the trailer back from us and issue a check for all payments (monthly, down and registration) we made. All attorney's fees were also paid.
Doug was very responsive to every question/concern we had. Couldn't be happier with the result and his services...top notch.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Doug L.
Aug 29, 2022
Thank you Todd!
- Tim G.San Diego, CA0128Oct 22, 2020
I had to use Doug a few years back and he did an amazing job on a faulty CVT transmission from Honda.
I now have a problem with my new truck blowing the motor at 18k, Ford agreed to buy it back with no questions, I called Doug's office and they told me they'll take a look at the offer and make sure it looked right, They didn't have to but they did and that means a lot nowadays so when I hear of anyone having Lemon law issues I wouldn't hesitate to give them Doug's number.
All in all I just wanted to let them know what a great team they got there and that I really appreciate their help.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Doug L.
Nov 9, 2020
Thank you for the feedback! We are beyond happy to know that you had a positive experience with us.
- Anna K.San Diego, CA0105Apr 17, 2018
Awful service!
You will spend days calling him by the phone. Never responds.
We asked them to help us to return our broken F150 throught "The Lemon Law". (Car is still under the warranty).
We wasted almost two weeks of communication to Law Office of Douglas, but they did not even fill out the case to the court.
Eventualy Mr. Douglas just gave us a phone call and sad that our case is a bit complicated for him.
Ok, we gave a call to another attorney at the same day. After 10 minutes of speaking with a lawer from another office he decided to take our case and sent us all paper work to sign.
Two week or 10 min to reach same result...
Value your time!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Doug L.
May 23, 2018
Thank you for your feedback. Providing excellent client service is our main goal and I am discouraged to hear of your negative experience. I would like to invite you to contact our office at (858) 704-8110 to discuss the details of your experience further so that we may provide a clear explanation and rectify any negative opinions you have of our firm.
- Russell B.San Diego, CA074May 15, 2015
I bought a new 2014 Dodge Durango (I know, who buys a dodge), and shortly after was having engine issues amongst other things. After numerous trips to the service depot at the dealership, I finally gave in to the idea of seeking legal counsel; not a comfortable decision, but one that needed to happen. I quickly found myself in contact with Kristen and Doug Law, the best decision I made since breaking up with my third grade girlfriend. They walked me through the process and were readily available by phone. Foolish to say, I should have expected the promising results from a man with the last name Law, shame on me. Anywho, they were able to get me 100% of my money back and I would highly recommend them to any one who lands a lemon.
Saul Goodman who? Doug Law is the man!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Doug L.
Aug 29, 2022
Thank you so much Russell!
- Annie C.San Marcos, CA425Mar 20, 2012
These guys are amazing. They are nice, they know the law and are really helpful. Dealing with legal issues is confusing and stressful but at least you can have someone great on your side if you ever need it.
Thank you Mr. Law and Mr. Kolakowski for making a horrible situation so much easier.Helpful 2Thanks 0Love this 0Oh no 0 - Mark B.San Diego, CA05Mar 10, 2018
We almost settled to accept the class action lawsuit that was going on for our 2014 Ford Focus when we thought there had to be a better option. What owners would receive was derogatory and a slap in the face for their problems because of Ford's woeful transmission. Thankfully, we found Doug Law and team and it was the best decision we could have made.
Unlike other attorney's I've spoken with you don't get a sense of being rushed with Doug and team. We must have asked 348 questions when it came to Lemon Law, our case etc. and they calmly answered all of them without any sense of "my time is money". We did not pay a single penny out of pocket. Doug was thorough in his questions, ensuring that he had all the facts and from there on it was just smooth sailing.
Ford had to buy back our vehicle, we got our money back and we are absolutely delighted with the outcome. His staff are also responsive and courteous which made things even easier so a special thank you to Kristen and team for that.
"When life gives you lemons, call Doug Law!"Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Doug L.
May 18, 2018
Thank you for taking time out of your day to leave a review. We welcome feedback and it is always rewarding to hear that we have met a client's expectations. If you or someone you know ever needs a lemon law lawyer, we're always here to help.
- M S.Campbell, CA011Jun 7, 2017
I never do Yelp reviews but Doug and his paralegals/assistants Kristen and Jessica deserve it. I had persistent problems with my car and after exploring all options, I decided to go through litigation. Long story short, I settled and received my check in the mail today after having Doug represent me- and it was probably one of the best decisions I have ever made!
Truthfully, litigation is scary and even scarier when hiring a lawyer online that is 8 hours away. However, Doug was very reassuring and very professional and guided me through what was going to be the future litigation process.
They are quite good at replying to emails and giving call backs but not so much for picking up the phones when called. I could only imagine- they must be extremely busy.
There is an initial amount of work on my side that had to be done- scanning documents, replying to the other lawyers' questionnaires... but after that to be honest, it felt like the case took care of itself. For a maximum of 3 hours of work on my side, it was all worth it. They will contact you with direct questions and direct requests for documents so you know exactly what to look for and how to get it.
All in all, this process (for me) took about six months and I could not be happier- though Doug had mentioned it's usually shorter.
I recommend anyone to hire this man and have him look at your case. At this point, Doug Law could be the godfather of my future children! That's how happy I am with this outcome.
After exploring all options and feeling like you're in a hole sinking, Doug pulled me out.
Doug, Kristen, Jessica- Thank you so much. I hope this Yelp review leads many more prospects your way. You guys definitely deserve it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Doug L.
Aug 29, 2022
Thank you so much for taking the time to write this review Mark! We really appreciate it!
- Christi C.San Diego, CA116489May 5, 2016
So I've been having problems with my car since last year. I've been emailing and calling their offices in hopes they can help me especially with their great Yelp reviews. I guess Mr. Law is so busy he won't take my case. I got a phone call stating that he won't take my case because his workload is too much and is referring me to another lawyer. Really??? I would rather appreciate a reason more in the terms as your case is not valid. Just give it to me straight! So if you want someone to help you with the lemon law don't waste your time with Mr. Law cause he has no time or so he says.
Helpful 6Thanks 0Love this 0Oh no 0 - Joe H.Cardiff, CA4171812Feb 20, 2012First to Review
I hired Mr Law to represent me in a lemon law action against Mercedes. Mr Law made them buy the car back- at almost what I had paid for it 3 years earlier! He is the best of the best among lemon
Law attorneys, and being an attorney myself, I refer all of my clients who
Believe they've bought a lemon to Mr law.Helpful 1Thanks 0Love this 0Oh no 0 - Catherine N.Burbank, CA0122Apr 29, 2013
I had a bought a used truck from a dealership that still had warranty (thank goodness). However, the truck had numerous problems from day 1. I had called a lemon lawyer I found online, after some phone calls and emails exchanged the lemon lawyer said he would not take my case because trucks are hard to work on and never a successful case.
So I was about to give up and decided not to, I found Law and Kolakowski online. I was glad I came across them, Doug Law listened to my case and helped me out immediately.
I live in Los Angeles, so everything thing was done by mail/email/fax. Everyone was extremely helpful: Marlo, Kristen, Russel and Doug!
Our case was successful! I am so glad I found them! They helped me get back all the money I had put into this truck!
I highly recommend this firm!!!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Doug L.
Aug 29, 2022
Thank you Catherine!
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