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- Apr 10, 2017
My boss and I stopped here to grab lunch on our way back from DC. I wasn't overly excited after glancing at their reviews but we were both very hungry and it was one of the first places we were passing on our journey back.
The Green Turtle is a chain, though they are not in the Pittsburgh area. They kind of remind me of a TGI Fridays or something like that. I perused the menu and decided upon a lunch special of soup and salad. I ask about the dressings and if they were all bottled. They were, and I was not surprised. I got a lunch portion Power house salad with Oil and vinegar, added grilled chicken, and a cup of their MARYLAND CRAB SOUP, which defined itself as our signature Maryland-style crab soup with a zesty tomato base and lumps of crabmeat.
Our food was delivered in a timely manner. I tried the soup. I can't put this nicely, it was terrible. It tasted like Campbell's vegetable soup right out of the can. There was zero, zip, nada crab in the "crab soup". Instead I tasted enough salt to raise my blood pressure. If I hadn't been absolutely famished I wouldn't have eaten any of it. To sum this soup up, very salty tomato broth with small chunks of peas, carrots, and green beans. Epic fail, for a "signature item." The salad was good, I actually wish I would have just got an entrée size and skipped the soup because it was a tad small. Something you would imagine as a dinner salad BEFORE your meal, not your meal. I also think the place was expensive for what you get. My lunch without drink was $14.00 or so, for something that I don't think was worth half that.
One saving grace was the waitress was super sweet, friendly, and attentive. She alone would get a good rating but the food kinda stunk. Extra bonus to our waitress, she offered us to-go glasses for our iced teas. Very nice. 2.5 stars, and they all go to her.Helpful 19Thanks 0Love this 21Oh no 0Business owner information
Greene T.
Apr 11, 2017
Hi Carrie,
Thanks for taking the time to post this review. We appreciate the feedback and will forward it along to both our management team in Mt. Airy and our food and beverage director at the corporate office. While it may be difficult for us to read a critical review such as yours, this kind of feedback is vitally important as we are always striving to improve. - Zamora L.Richmond, VA139163134Jul 14, 2017
I am always apprehensive about low ratings on a resturant. I want to listen but I believe in second chances. This was the case when my bestie and I were on the road headed north looming for good food. In a random choice of options we chose The Green Turtle.
From the greeting at the door to the last bite this was a wonderful experience.
If you have the chance stop in and enjoy the hometown vibe.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Greene Turtle
Jul 17, 2017
Hi Zamora - Thanks for taking the time to leave us such a great review! We look forward to seeing you the next time you stop in!
- Feb 24, 2019
Decent food but horrible customer service at this location. We went on a Friday night around 8pm and the restaurant wasn't busy. Ordering time to on the table service took well over 20 minutes. We were never visited by our waitress during our wait for food. Had to ask for refills. Although service was terrible, we thought the food tasted good. We won't return to this location.
Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Greene Turtle
Feb 24, 2019
Hi Laurie, we are very sorry to hear that you were not pleased with your visit. Please send us your contact information to rewards@thegreeneturtle.com and we will do our best to resolve any issues. Thanks!
- Steve B.New Market, MD1128Aug 12, 2019
Recently re-visited the Greene Turtle in Mt. Airy for dinner. Our party of 3, including a young child, left a little disappointed.
The two or so previous times we've been here it was okay, what you'd expect for a sports bar.
This time, not as good. Place didn't feel real clean. Food was just alright, though presentation is sad. We had a beer, rockfish bites (an unusual offering, not as good as it sounds), a couple burgers and a salad. Service was pleasant though not very trained.
Might want to consider your options, unless you're just here for beer and TV sports.Helpful 0Thanks 0Love this 0Oh no 0 - Tish M.Theater District, Manhattan, NY53615Jul 24, 2020Updated review
Food is good IF they get it right, the SERVIVE on the other hand is the worst I've had the displeasure of encountering (more then once)
The particular waitress I had (I belive her name was Maddie) did not know the menu, when I asked specific questions she just assumed, when my food came wrong I had to ask for it to be corrected and after getting it wrong a second time all she did was place blame, i started to give a THIRD CHANCE at redemption but after waiting over 10 min for the 3rd attempt at a meal I just said let me have my check. This place was not busy and had only 1 other table occupied so its not like she had a lot on her plate or was busy.
Complained to someone that claimed to be manager and fell on deaf ears.
Its very sad, this place has good food and the chicken sandwiches are the best I've had BUT the bad service alone is enough to make me not want to go again.
That was the first time in the 25+ years I have been at a restaurant and did NOT leave a tip. That. Bad.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Greene T.
Oct 17, 2016
Hi Tish,
Thanks for the great review! We hope to see you again soon!Nov 26, 2016Previous reviewI previously gave a great review for the two last times I came but this time is different, I was seated by the window and as I'm looking out the window I see several bugs crawling along the INSIDE on the glass, wood and blinds. Was disgusting and doubt I will be coming back because if they are along the windows who knows what the kitchen looks like. Beyond GROSS!
Eater beware, and when I asked to speak with a manager I was told he was busy in the kitchen and could not come out. Dissatisfied does not describe.Oct 14, 2016Previous reviewI previously gave a great review for the two last times I came but this time is different, I was seated by the window and as I'm looking out the window I see several bugs crawling along the INSIDE on the glass, wood and blinds. Was disgusting and doubt I will be coming back because if they are along the windows who knows what the kitchen looks like. Beyond GROSS!
Eater beware. - Scott D.Berlin, MD220452767Mar 27, 2017
This is my first time at this location. It's 9:00pm on a Monday night, and while there are only 2 patrons here when I came in, about 15 other people came into the bar ordering food and drinks. I ordered the blackened shrimp pasta with bread sticks.
My order just came out , as ordered, to go, with Old Bay on the side, and it smells really good.
Overall, the service is subpar. Cleanliness is 8, knowledge of staff is a 5. Not like the original in Ocean City MD.
Food was great, service not so much.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Greene T.
Mar 31, 2017
Hi Scott,
Thanks for the great review! We're glad you enjoyed your experience! - Moritz R.Damascus, MD4414726Jun 17, 2017
We came looking to see tonight's fight but sadly they don't get pay per view. What they do have is all channels set to only 2 games.
We waited 10 minutes for the bartender to greet us at a fairly empty bar. It then took her another 15 minutes to ask us what we wanted for food.
We got our food, wings , and she didn't even grieve us napkins. It was t just us with poor service. The 2 people next to us didn't even get plates for their appetizers.
I wouldn't give this a 1 star. This location needs new staff.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Greene Turtle
Jun 19, 2017
Hi Mortiz - We are sorry to hear that you did not enjoy your visit. We've passed this feedback along to our team.
- Chelsea H.MD, MD03Jul 25, 2021
Absolutely awesome! We came here a few years ago and were slightly disappointed but decided to give it another try last night. They have totally changed things up and we were VERY impressed. The food was fresh and delicious and the service was top notch. We will definitely be back!
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Greene Turtle
Jul 26, 2021
Hey Chelsea, thanks for the great review! Hope to see you soon
- Gregg J.Frederick, MD1247Feb 24, 2019
Out dated decor Tvs suck No HD Food is so so
Champions in Frederick is 100% BetterHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Greene Turtle
Feb 24, 2019
Thanks for your feedback Gregg. We will take it into consideration.
- Christy K.Wilmington, NC19616077Jun 16, 2017Updated review
Good burgers. Service was wonderful from Betsy. Prices are too high for the area.
Nice place to watch a game.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Greene T.
Apr 28, 2017
Hi Christy,
It sounds like you had a better experience than a one star review would indicate, but we're glad you enjoyed the burgers and hope to see you again soon!Jun 8, 2017Previous reviewGood burgers. Service was wonderful from Betsy. Prices are too high for the area.
Nice place to watch a game.
And to your response. No.Apr 26, 2017Previous reviewGood burgers. Service was wonderful from Betsy. Prices are too high for the area.
Nice place to watch a game.
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