The Cleaning Authority - San Diego
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Services Offered
Verified by Business
Maid Services in 15 reviews
Eco/Green Cleaning in 2 reviews
Move In/Move Out Cleaning in 3 reviews
Deep Cleaning in 1 review
Review Highlights
“I've always been happy with the date adjustments Ariel gives me around holidays or my vacations.” in 23 reviews
“Jazmin, Julia, and Hilda did an initial cleaning and I am so pleased with the quality of the cleaning service.” in 11 reviews
“This week we had Fanny and Lilia - an equally awesome level of service to the entire team!” in 8 reviews
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About the Business
When searching for home cleaning services in San Diego you can trust, look no further than The Cleaning Authority. We are fully committed to quality service and satisfaction for our customers as well as being environmentally responsible. Using our time-honored Detail-Clean Rotation System, our professional home cleaning teams are able to cover an exceptional level of detail with each visit. All of our employees are highly trained, bonded and insured so you can feel confident in the level of service we provide.
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Recommended Reviews
Overall rating
73 reviews
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1 star
- Marty M.San Diego, CA07Feb 23, 2023
I've been using them for a few years now and the teams are always professional, friendly, and work hard. They take requests and accommodate my preferences on what ever areas I want extra care. They wait for me to check their work to make sure they didn't miss something & will correct it immediately. I will continue to use their services.
Helpful 2Thanks 0Love this 0Oh no 0 - Giovanna M.Tucson, AZ9623113May 4, 2022
These people made getting a cleaner way too difficult. I don't want the whole house done, just certain things. That was a massive challenge for them to understand that I clean most of my own house, and needed help with only a few things ONE TIME as we were getting ready for a home showing.
I went with a national chain because in the end, all the locals were too difficult to work with, including these people. I'd have preferred to give my business to a small local, but it unfortunately was too much of a challenge.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ariel G.
Oct 10, 2022
Dear Giovanna, I'm really sorry you found our scheduling service complicated. We have a Direct Booking service on our website where you can book a cleaning in less than 5 mins https://estimate.thecleaningauthority.com/
You can also call us at 858-483-3068 and we can do an In-Home Estimate if you prefer. You can tell our estimator all your needs and she will calculate your cleaning accordingly.
As the owner of the franchise, I would like to hear why it was so challenging to book a service with us.
Also, please accept my apologies about my late response. Tell you the truth, I don't like nor support Yelp! so I rarely visit this website. You can find all our reviews on Google. I find they are fairer towards small businesses.
Please email me at ariel@tcasd.com if you have any questions or if there's anything else I can help you with.
Sincerely,
Ariel - Heather A.San Diego, CA05Aug 18, 2023
A wonderful company. The office staff is very responsive. The team that comes to clean does an amazing job. I couldn't be happier and would highly recommend!
Helpful 1Thanks 0Love this 0Oh no 0 - Linda O.La Jolla, CA09Jul 1, 2023
I've had my house cleaned by the Cleaning Authority two times now and was happy with the results. The team was prompt, polite and hard working. The house was sparkling when they were done. They were flexible with scheduling the date for cleaning.
Helpful 1Thanks 1Love this 0Oh no 0 - Lori C.MIddletown, San Diego, CA04Jun 12, 2023
I've been using The Cleaning Authority for a few years and I have never had to complain about anything. They are a dependable, efficient, and hardworking company. Maria, Julieta, and Rosa once again left my house sparkling!
Helpful 1Thanks 1Love this 0Oh no 0 - Monica M.San Diego, CA222103Jul 9, 2021
Had our first cleaning today and was very pleased by the service and the little cute touches our cleaners left throughout our home. Excited to be continuing our service with TCA!
Helpful 0Thanks 1Love this 0Oh no 0 - Carrie S.San Diego, CA08Dec 12, 2019
I have been using Cleaning Authority for about 1 year. The teams are always friendly, accomodating, flexible and work hard and swiftly. If the 'rotational' cleaning thing concerns you, don't let it. All of my house is always cleaned when they're done.
My last team Alma, Claudia, Kenia were awesome as usual. They are friendly and kind, plus did a great job cleaning my large house in the fastest time you could imagine. It's like magic. They leave the kitchen and baths sparkling always. Everything is bright and gleaming when they are done. Thank you!
Because I do shift work my schedule and hours change multiple times a year. I appreciate the owner's flexibility when I need to change days and hours.Helpful 1Thanks 0Love this 1Oh no 0 - Fish F.San Diego, CA364439Dec 7, 2020Updated review
I have been using their services for several years currently Laura . Flor and a third person will come they always do a great job . they come oner month under the service I have planned and vacuum, dust clean the bathrooms, and kitchen was the floors . with a team of three this takes about an hour . I have always been satisfied with the service provided by franchise owners Ariel and Paulina I can recommend this franchise of The cleaning Authority!
Helpful 1Thanks 0Love this 1Oh no 0Jul 4, 2018Previous reviewI have been using The Cleaning Authority for a couple of years now , they come once a month and do a complete cleaning of my North Clairemont Home 3 rooms 2 baths . Ariel and Paulina are the owners and Ariel does scheduling and billing and Paulina manages the office with the cleaning crews. For the last year Lulu (Lourdes) has been cleaning my home with a crew of 2-3 , since she is one of their main trainers , the other cleaners will change month to month. They completely clean the bathrooms and kitchen, dust vacuum and mop and remake the master bed and this takes about 60m - 90 minutes and is reasonably priced for this UCSD Staff retiree.
- Galyn H.San Diego, CA4133Feb 8, 2019
I've been using The Cleaning Authority for almost a year and have nothing but good things to say. I love the rotation plan, it's so nice to have the extra attention so my whole house stays super clean. I mean, they take the cushions off the couch and vacuum them - now that's attention to detail y'all!
Any time I have a question, Ariel is helpful and always prompt to respond. And my cleaning team, Alva and Julia, are amazing!! I have very high standards and they meet them every time. They work quickly but thoroughly and always leave my house looking beautiful. They are so sweet and very professional - I am happy to welcome them into my home.
I happily and highly recommend The Cleaning Authority to anyone. No more stress and frustration trying to keep my house clean! So grateful I found them.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ariel G.
Feb 10, 2019
Thank you very much for taking the time to write us such a kind review, Ms. H.
We are also very happy to have you as a customer. Alva and Julia will also be happy when they read your review on our office wall.
Thank you! : ) - Tory E.Poway, CA2125Aug 21, 2020
Jazmin, Julia, and Hilda did an initial cleaning and I am so pleased with the quality of the cleaning service. The ladies were prompt, friendly, and thorough. I am excited to continue my service with The Cleaning Authority!
Helpful 0Thanks 0Love this 0Oh no 0
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