Taylor Maid Cleaning Services

Would give 0 stars if I could.

This was the most unprofessional service I have ever received. We scheduled a deep clean for the house we just bought and the cleaner did not clean ANYTHING. They asked for a priority list of things we wanted done and none of it was cleaned. She did not sweep/vacuum or mop. She also did not clean windows, windowsills, counters, cabinet fronts, vents, doors, ceiling fans, or baseboards.

When we called to speak with a manager, we were passed along to the cleaner who basically admitted that they didn't clean. They also left our window open, our door unlocked, and broke our blinds.

The managers, Brittney and Susie, were almost impossible to get on the phone and use the answer service as a scapegoat to just respond via email. The emails that we got from them were unprofessional and extremely passive. They say they offer 100% guarantee but do not have in interest in righting what they did (or didn't do).

DO NOT USE.

We used this service for several months. Started out doing a really good job. I reminded them to clean ac air intake vents a couple of times but overall was doing ok. Last two times we had issues. Streaked mirrors due to what appears to be using a dirty rag or same rag they dust with. Just discovered a couple of ceiling fans not cleaned in last two or three cleanings. We have been patient and communicated our issues but simply skipping areas or using dirty rags is not acceptable. After the last incident I emailed to discontinue the service. No offer to make it right or attempt to salvage the business with us. I think they are a decent service but not sure why they don't pay more attention to detail and customer concerns. If you use them, I would make sure you are able to follow behind them to check their work.

Don't use them unless you want a shoddy cleaning and possible something broken...
In a 2 hour cleaning, all she did was our 2 bathrooms & our house is only 1600 square feet and well kept. Very disappointed.

As a gift from my husband, Taylor Maid came out to my house for a deep clean. I thought they did a good job cleaning. The one thing that totally turned me off was the fact that the two people who came to my house reeked of smoke. While they were in my house, it did smell like smoke. I was nervous it would smell that way after they left, but thankfully it didn't. I understand that breaks are needed, but I felt like they might have taken advantage of that and took more than just a couple (smoke) breaks.

They did a great job with a deep cleaning of my house. We've used 2 other companies in the past and we were impressed with Taylor Maids, so much so that we've hired them on a regular basis. Their prices are reasonable as well.

Wow! This company is amazing :) They were prompt, thorough, and meticulous. I don't know what product they used on our kitchen sink, but I've never seen it shine like that! I highly recommend this service!

I had Taylor Maid come clean my place and they did a FANTASTIC job. I am somewhat of a difficult customer to deal with and Bobbi was so nice and pleasant every step of the way. My place is the cleanest it's ever been and it had some nice finishing touches to it. My kids said it's so clean they don't even want to mess it up again. I will definitely have them come back on a consistent basis because as this lifted a lot off of my shoulders. Being a single working mom of 2 busy kids involved in a lot of activities, cleaning is the last thing I want to do during my "free" time.
Thank you Taylor Maid-Najwa

I would give this company 10 stars if I could. Bobbi and her amazing staff went above and beyond for a last minute urgent full move out cleaning for us. Thank you to her staff who did such a fantastic job. I cannot be more thrilled with how pristine my house looks. I never have to find another cleaning company ever again! I am referring all of my friends and neighbors to Bobbi and her crew. Thank you!!!

I first contacted Taylor Maid about a month ago, and have been SO happy with their service! Bobbi and her team are friendly, professional, and get the job done right. I'm very particular about cleaning, and so far they have surpassed my expectations. Highly recommend!

I used Taylor Maid for a move out clean and I would highly recommend them. They showed up on time and cleaned the entire house. I will be getting my full rent deposit back. They were a great help and I would recommend them to anyone in the DFW area.