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35 reviews
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- Bruce S.North Bend, WA29378Dec 12, 2017
I showed up in the middle of the lunch hour on a Tuesday. Two people in line ahead of me, with only one person --a young woman -- diligently working the counter. It took 5-10 minutes for my order to be taken, during which time another 5 customers joined the line and another employee showed up. He took my order unenthusiastically in mumbled one word queries. 'rice?' 'beans?', etc. Meanwhile, I watched Aydin, the young woman, perform admirably under less than stellar circumstances. She was pleasant, polite, and customer service oriented. She probably deserves a raise or a better job. Dude deserves a little more training. Management needs a refresher on adequate staffing levels.
The food was average. Haven't been to a TDM in quite awhile, but I remember it being better.
Three Stars might be a bit generous, but the young woman was the saving grace.Helpful 0Thanks 0Love this 0Oh no 0 - Kevin W.Kent, WA19177Sep 26, 2017
If the right people are working, things are fine.
However, there seem to be many people who work there that would rather be elsewhere. They seem rather offended to have to make food for you. This is becoming the norm here.
Taco Del Mar in general is usually better than average gringo food, but the majority of the time, this is worse than average Taco Del Mar.Helpful 0Thanks 0Love this 0Oh no 0 - Anachronism M.Seattle, WA207439Jul 5, 2015
Sometimes (because they are understaffed) things don't go according to plan. That's the disclaimer. Some things are broken and the owner doesn't fix them or something, but the employees take the temperatures to make sure the food is Ok (edible). And I like the employees a lot they take directions really well.
When this place is good it's good, people with only one impression somehow only come on the bad days, (or the bad or busy hour). I have come here 20 times and I still come because the better days are more frequent!
I don't eat meat so I can't say about the flavors. But I have complete control over how my burrito turns out and it is DELICIOUS. And for the love of g_d if you are inside seeing something weird just tell them. They will make you another burrito.
Eat burritos. Be happy. Have a smile. RESPECT the employees (because food service sucks) they put up with terribly complicated orders. I like this place!Helpful 1Thanks 0Love this 0Oh no 0 - Heather C.CA, CA2110May 5, 2016
It's okay for what it is. Don't go expecting authentic Mexican food, but definitely better than Taco Bell. I can't vouch for the fish because I've never had it, but I do like the chicken and pork. The ground beef is okay, but I didn't care much for the steak as it was on the dry side.
The size of the burrito you end up with at this location will depend on the person making it. There was a guy who used to work there and he always made decent sized burritos, saying he believed in encouraging repeat business. I don't mean huge burritos, just decently sized. I haven't seen him the last few times we've been so I think he quit working there, which is unfortunate because he was really friendly too.
One of the things in the order we place is a double meat, double cheese burrito and no other fillings. Sometimes it is a decent size and sometimes pretty darn small. Again, it seems like the amount of food you receive greatly depends on the person serving you that day. More than once I've heard from some of the previous staff that the owner is very strict about portions. I have never met the owner, but I've never had a problem with any of the staff. Although I think there must have been recent staff changes because the last three times I've been in, I didn't recognize any of the employees.Helpful 0Thanks 0Love this 0Oh no 0 - Addison M.Santa Barbara, CA1623Jul 28, 2017
Great service! The staff was so friendly. However, the food was only adequate, nothing better. My burrito bowl was pretty cold as if some of the ingredients came straight from the freezer. Everything was overpriced. But I like the idea of the restaurant--like a subway for Mexican food.
Helpful 0Thanks 0Love this 0Oh no 0 - Matt R.Phoenix, AZ1222Aug 5, 2011First to Review
I had not been to the Snoqualmie Taco del Mar for a few years, and thought I would try it out now that it's under new management. Unfortunately, I was overwhelingly disappointing. The food was fine - as one would expect from a franchise, where food quality is tightly controlled. But I was shocked to see how little meat and cheese were being put into the burritos and tacos. SHOCKED.
I personally observed the employee (an older gentleman, presumably the manager) putting no more than an ounce or 2 of meat into each taco. Remember the old "scoops" of meat? Gone. He was using tongs to place tiny bits of meat into the tacos, and doing so very deliberately in order to use as little meat as possible. Same for the cheese, resulting in a taco that ended up less than half full. Nobody likes paying $5 for some mostly empty shells. The burrito was equally as under-filled. Terrible customer experience.
I understand that meat and cheese are the 2 of the highest food costs in a quick serve restaurant. But Taco del Mar calls them "Mondo burritos", and clearly the managers and/or franchise owners at the Snoqualmie location do NOT know what "Mondo" means. If you are worried about costs, raise your prices by $1 and use more meat, just like your competitors. Don't force me to pay another $1.50 for "extra meat", which only yields 3-4 ounces in total.
As soon as the Snoqualmie Taco del Mar returns to normal portion sizes, I'll be back. Until then, I say skip it, unless you're on a serious diet.Helpful 3Thanks 0Love this 0Oh no 0 - Jennifer E.WA, WA05Nov 4, 2017
Not impressed with the fact that every time I have tried to go here on a Sunday afternoon they are closed. Even though, according to the hours on the door they are still open. They should probably adjust the hours posted on the door if they close before that time.
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 27, 2013
15 years of eating at TDM and this was literally the smallest burrito I've ever been served at one of their restaurants. I even asked twice and they insisted it wasn't. Someone else made the burrito of one of the other people with me and it was two inches longer. Still love TDM but I'll never eat at this location again.
Helpful 3Thanks 0Love this 0Oh no 0 - Kendra K.Seattle, WA08Jun 19, 2017
It always fascinates me when a business not only has, but also keeps employees that are horrible. Does this location even bother to read it's own Yelp reviews? I walked in to this empty location last week. I stood at the counter while one employee was mopping the floor and another was washing something in a sink. That is fine, but say something to me! I waited, and then decided to leave. There are many other locations serving food that would be more than happy to take my money.
Helpful 0Thanks 0Love this 0Oh no 0 - S C.Snoqualmie, WA1712627Feb 2, 2014
Came in last night about 1/2 prior to closing. I have only been to a Taco Del Mar once before in Bellevue so I only have one experience to compare it to. I feel I had the same proportion of meat in my burrito as my Bellevue visit. I carefully watched the employee place one full scoop of meat in each burrito. Yes, the mondo probably could handle at least a scoop more but it seems like one scoop is standard.
However, I did get a full cup of the queso at this location with my combo. The Bellevue location only gave me one small scoop.
The young kid was friendly and did a great job making my foodHelpful 0Thanks 0Love this 0Oh no 0
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