Review Highlights
“Could not be more pleased with the kind, very personal service delivered by Jacob at Suncoast Trailside Bikes.” in 4 reviews
“Geoff was extremely helpful with my new Emonda and has taken several calls from me on getting some additional parts.” in 3 reviews
“Keith helped us get everything with needed, and did it with flair and a great sense of humor.” in 3 reviews
Location & Hours
You Might Also Consider
in Bike Rentals, Bikes, Bike Repair/maintenance
in Customized Merchandise, Motorcycle Gear
in Shoe Stores, Thrift Stores
Amenities and More
About the Business
Business owner information
Geoff L.
We specialize in Sales, Service and anything bikes. We sell Trek, Electra, and Sun bikes. we are conveniently located in the Tampa Florida area. Odessa is a northern suburb of Tampa. we are open 7 days a week and look forward to servicing all of your cycling needs.
Ask the Community
Yelp users haven’t asked any questions yet about Suncoast Trailside Bicycles.
Recommended Reviews
Overall rating
29 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Kurt H.Odessa, FL144102102Sep 13, 2022Updated review
A amazing bike shop. Just had my 14 year old Carbon fiber Specialized Roubaix comp refreshened. New tape, new chain, new sprocket, and it looks brand new. Great guys. It's like getting. New bike again!
Helpful 0Thanks 0Love this 0Oh no 0Jul 4, 2019Previous reviewGreat team of experts. Lots of gear and add on plus fare pricing. Definitely a pro shop!
- William H.Connerton, FL02Oct 1, 2022
If I could give them more stars, I definitely would! After reviewing our options, and taking test drives, we purchased two bikes on June 30th. We were very happy with working with Alphonse in making our selections. One of the bikes was a Sun Trike, which they happily delivered since we could not fit it into our car. We thought the Sales assistance was great, but the after-purchase follow-up was extraordinary. The Sun Trike had some issues which they addressed at three different times, coming first to the house to adjust the bike, and then picking up the bike to take back to the shop. After adjustments, there was still some issues, so their solution was to replace the original bike. Keith was excellent dealing with these issues. Of the numerous bike shops I have dealt with in my life, they are definitely the best I have ever experienced. Highly recommend.
To say they bring Customer Service to a higher level is an understatement!!!!Helpful 0Thanks 0Love this 0Oh no 0 - Audrey J.Lutz, FL433217Jan 24, 2021
Employees were not wearing masks and although the rest of the customers in the shop were. I thought there was a mandate here in Pasco. Will drive farther to patronize the bike shop in Carrollwood.
Helpful 0Thanks 0Love this 3Oh no 0Business owner information
Geoff L.
Jan 27, 2021
Audrey thanks for visiting our store and leaving a review. I would like to apologize if you felt unsafe in any manner and we would have gladly put those masks on per your request. I have had some push back with this policy and after reviewing the current cases, that were on the decline, but now have spiked we are back to wearing masks full time in the store. We have tirelessly worked to be a staple in the community for the last 13 1/2 years and do care about our staff and clients. We hope that this change is helpful and mind settling and we hope to see you again at some point. Hopefully your experience other than the masks was nothing short of great. We try to offer the best customer experience possible. Hopefully as the vaccine rolls out cases will be a thing of the past and we can all go back to some form of freedom and normalcy. Thanks for your understanding and thanks for allowing us to identify mistakes, correct them and service you in the future.
Sincerely
Geoff Lanier Owner
Suncoast Trailside Bicycles - Lillian L.New Port Richey, FL06521Jan 28, 2022
Could not be more pleased with the kind, very personal service delivered by Jacob at Suncoast Trailside Bikes. He was patient, informative, and very customer focused - gave me undivided attention even though the store was busy. I love my new Electra cruiser and my snazzy helmet! Certainly, it's expensive to buy Trek brands, but the security of knowing that the great folks at STB are with you all the way makes every penny spent feel like a great investment. Thanks, Jacob, and all of the STB team.
Helpful 0Thanks 0Love this 1Oh no 0 - Tom K.Belleair Shores, Belleair Shore, FL01Apr 6, 2022
Best bike shop in Tampa Bay!
Great prices great service great people!
Especially Geoff and Jacob!
Highly recommended!!Helpful 0Thanks 0Love this 0Oh no 0 - Catherine G.IL, IL03Sep 22, 2022
Jacob stopped what he was doing and adjusted my recumbent on the spot. He fixed my chain, put air in the tires and perfectly fitted the bike to my height.
Helpful 0Thanks 0Love this 0Oh no 0 - Bill B.San Francisco, CA04Jan 23, 2022
Found these guys on the web, they are 2 hours away, and was greatly impressed! They have a number of high-end Trek bikes in stock and as luck would have it... they had my new Trek SLR 7 Madone in my size! They held it for me without a deposit, on the strength of a phone call. When I walked in the next day they treated me like an old friend. Small talk about bikes, about Trek Madone stuff. Then they installed my pedals and Garmin, adjusted the seat, gave me a quick lesson on Di2 and finally insisted on polishing the fingerprints off the frame before I could leave! They would have gone on all day about how the Di2 could be adjusted to my tastes. They made me feel like I was the only thing they had to do today though the shop was slowly filling with customers. More, they have a good selection of accessories, clothing, seats, gloves, bottles and holders... and a selection of more casual bikes as well. I could tell these guys were into it.
They really understood the tech end and have a real joy in sharing knowledge.
Two hours away... but if I'm ever in the area I will surely drop in.Helpful 0Thanks 0Love this 0Oh no 0 - Barbara K.Odessa, FL383Dec 11, 2020
The shop is small but was helpful in choosing and fitting for a bike. I was not happy that masks were optional... the staff was not wearing masks yet most customers wore them! This is unfortunate with the numbers of cases in Florida and a total disregard for their patrons!!
Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Geoff L.
Jan 27, 2021
Barbara thanks for leaving us a review here. I want to apologize if at any time you felt unsafe. We have changed our mask policy as Florida has seen a spike in cases. We are back to masks for staff and customers. Hopefully with the vaccine roll out we will finally see this pandemic slow and come to an end and all of us can get back to our freedoms and some sense of normalcy. We hope that your customer experience was excellent and the masks were the only real issue which has now been resolved. We look forward to your next visit and let me know if there is anything I can do for you in the future with all of your cycling needs!!
Sincerely
Geoff Lanier
Suncoast Trailside Bicycles - Krystal B.Los Angeles, CA0810Mar 13, 2021
Love how dedicated the owner of this business is to customer service and serving those with a passion for riding.
Enjoying exercise in a socially distanced way while still sucking up the Vit D is hard to beat!!!
Thank you Geoff for providing a healthy outlet to get us all through these crazy times.
Can't recommend them enough!!Helpful 0Thanks 0Love this 0Oh no 0 - Alex S.Land O Lakes, Land O Lakes, FL032May 29, 2021Updated review
Here I am 13 months later leaving another stellar review. I dealt with Keith initially as I did last year. He was a huge help yet again. Geoff was extremely helpful with my new Emonda and has taken several calls from me on getting some additional parts. All of the guys there are very knowledgeable and treat me with great respect. I saw some 1-star reviews here and they dont add up to me, personally. I was around all of the guys while they were assembling my bike and experienced them being perfectly pleasant to other customers passing thru in the same manner that they treated me. Can't give this shop enough Kudos.
Helpful 0Thanks 0Love this 0Oh no 0Apr 11, 2020Previous reviewThese guys gave me some of the best customer service I think I have ever had. Right when I was about to checkout, my eye caught a different Madone after we had already went through all the set up and explanations of the other one and they switched everything from my trade-in. Keith went above and beyond for me to make sure I was getting the one I wanted and stayed past closing time to get me set up right. I bartered with them on my trade and was given the number I wanted. Can't say enough about the folks working in there. Every one of them seem like they love helping their customers and providing during a much needed time! A+ boys.
You Might Also Consider
in Golf Equipment, Golf Lessons
Top brands & great shoe deals at Shoe Carnival!
Unbox the best deals on brand-name shoes for the entire family at Shoe Carnival! Shoe Perks members get free shipping and exclusive rewards. It’s free to join!read morein Accessories, Shoe Stores