Sueppel's Flowers

Pretty cold over the phone when making an order. Hope the flowers are fresh and the delivery is on time.

Family members wanted to send me flowers to my house. They were out of state and Suepples was the in-town florist they ordered through. Although the flowers arrived and looked good, Suepples has a policy to deliver the flowers to your neighbor if you're not home, which they did. Fortunately, my neighbors brought them over but what an idiotic policy Suepples has. Why kind of business relies on others to do their job for them. Seriously Suepples, be professional and get a better policy. Leave a door tag maybe!? Redeliver them at a different time!? Use the phone number to call up the recipient?! Just lazy...

The person that I spoke to about a funeral arrangement was very dismissive and not at all helpful. She couldn't make any suggestions and said they were limited "due to covid" which has been nearly over for months now
I will never call them again

Absolutely horrible customer service! I ordered from FromYouFlowers.com. The arrangement looks nothing like what I ordered. When I called the florist she was dismissive and non-apologetic

Ordered online, and the order that was sent, was maybe HALF the amount of beautiful flowers that were shown in the picture! Super disappointed. Don't feel like it was worth the 50+ dollars I spent for it. Next time I won't delay in ordering and will go in person to place it. Be careful using this place.

Ordered an arrangement for my mom, and asked for something 'special'. They came through with a great arrangement that my mom was thrilled with. Great service, nice people, family business.

The add on chocolate is missing. Practically, ruined our Valentine's Day.

I use them all the time for my mom's birthday and other holidays. They've always been reliable and provide good value. Mom's always happy with them.

Wish I had read these reviews before I ordered from Sueppel's.

My sister had a miscarriage, and I wanted a nice, professionally arranged bouquet sent to her house. The flowers did arrive, but the arrangement was AWFUL. I was completely ripped off. I could have had her husband go out and buy flowers at a grocery store and stick them in a vase for less than half the price for the same or better effect.

If I could give them less than one star I truly would. This is not a company worth ordering from and anyone looking to send flowers ever. Ordered through Telefora and when the plant came, it came in the plastic bucket with no moss as what was depicted on Teleflora's website. When I returned it, the lady tried to brush me off with another pot in the store which were not what i wanted and claimed that Teleflora did not provide her with enough funds to build the plant as it looked on the website. It was replaced and still is not to my satisfaction and not complete.