STARBUCKS

    Claimed
    $ Coffee & Tea
    Open5:00 AM - 6:00 PM

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    10911 W Pico Blvd

    Los Angeles, CA 90064

    West Los Angeles

    Mon

    • 5:00 AM - 6:00 PM

    Tue

    • 5:00 AM - 6:00 PM

    Wed

    • 5:00 AM - 6:00 PM

    Thu

    • 5:00 AM - 6:00 PM

    Fri

    • 5:00 AM - 6:00 PM

    Open now

    Sat

    • 6:00 AM - 5:00 PM

    Sun

    • 6:00 AM - 5:00 PM

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    Overall rating

    70 reviews

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    • Photo of Aldana W.
      Aldana W.
      Valley Glen, Los Angeles, CA
      1
      34
      20
      Aug 8, 2023

      This place is closed, not open for business but it says open on Yelp? Waste of time & gas.

      Place is closed down don't know why they're claiming it's open. Waste of gas.
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    • Photo of Gary G.
      Gary G.
      San Francisco, CA
      0
      22
      802
      Sep 26, 2021

      As a customer coming in Sunday morning, I have to say customer service could not have been worse. Mohamed may be in charge on Sunday morning 9/26/2021, but he clearly shows a huge lack of any type of management training or customer service skills. Does not know how to talk to customers.
      We can make Mickey Mouse manager, but we all know how that will go. Starbucks appoints kids with no skill for the sole reason of not having to pay them as they have no background in management. Mohamed fits the no skills very well.

      Helpful 1
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    • Photo of May M.
      May M.
      Dallas, TX
      738
      111
      1279
      Feb 15, 2021

      This is my favorite Starbucks location near me! I'm always here for my mobile pick up orders. It's never really packed with long lines either if you decided to walk in. The baristas are always so friendly and give great recommendations when something is out.

      So cute!
      Helpful 1
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    • Photo of Carl R.
      Carl R.
      Los Angeles, CA
      60
      168
      39
      Sep 23, 2022

      Convenient and nice people!!! They are great and Liz is the best!!! She is so sweet and helpful

      Helpful 1
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    • Photo of Yamit Y.
      Yamit Y.
      Santa Monica, CA
      775
      614
      3105
      Jul 1, 2018

      Why people come to Starbucks?
      Because it's familiar. They offer Cheap coffee at a fixed price. It's easy to just stick with what you know. I give them four stars for always caring non dairy milk for us Vegans.

      Helpful 2
      Thanks 0
      Love this 4
      Oh no 0
    • Photo of Jon M.
      Jon M.
      Los Angeles, CA
      754
      1475
      6068
      Oct 11, 2020

      I started going to this Starbucks all the way back in the mid 90s when I was a Film/TV actor. The location is great between Westwood and Santa Monica and it's directly across from the Westside Pavilion Mall where I used to read at Barnes & Noble(there was another mini bucks in there). Sadly, the WP Mall is mostly empty now with hardly any customers and only a few stores left open.

      This Starbucks is still busy and I always had good experiences with the staff.

      I have been to alot of Starbucks. This one is in my top 5 for number of visits.

      Helpful 2
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    • Photo of Shyanne J.
      Shyanne J.
      Lancaster, CA
      0
      14
      5
      Jun 7, 2022
      Updated review

      I went to this Starbucks today and the two employees had no idea what they were doing they charge me twice for one beverage. I showed them that I was charged and they said the payment was pending which is normal for a debit or credit card that was recently charged. So I paid with another card and it also said pending but the payment went through on their end this time. The employees are very unpleasant and not helpful in any way. I will be back once the two payments post for a refund. Terrible business
      Two employees who assisted me Mike and Brianna. Terrible customer service.

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      May 10, 2022Previous review
    • Photo of Jen B.
      Jen B.
      San Francisco, CA
      10
      28
      6
      Sep 1, 2022

      Liz is horrible human employee. She's a liar. I bought a coffee from Starbucks and after a fly fell into it they refused to exchange it. She also wanted to charge me 0.80 for splash of oat milk. Rude and horrible human

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    • Photo of Danielle D.
      Danielle D.
      Los Angeles, CA
      102
      56
      1
      Aug 3, 2022

      The staff is nice enough, but they water down the cold brew to the point it tastes more like their tap water than anything. I watched the barista fill my treinta about halfway with cold brew, then stick it under the tap just as long before she topped with a generous scoop of ice; the drink was shades lighter than any other cold brew I've ever had BEFORE the ice started melting, and they've done that more than once. Will avoid this store in the future.

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    • Photo of ED L.
      ED L.
      Los Angeles, CA
      888
      977
      4068
      Jun 23, 2016

      Interesting how this particular Starbucks location only got six reviews. And they're aren't fashionably the greatest reviews to read either. I'm sure there's a reason behind it and all for then to start over.

      My experience here was good. A very typical location where you order your coffee, they'll ask black coffee or with cream and sugar... and your name to avoid a mix up. That's it. The workers were processional and quite friendly too. Maybe a little short staffed, but I still got my coffee promptly. And my coffee was good!

      I have nothing to say about their mochas, lattes, teas, frappes, etc. I basically cut most of those drinks out of my diet nowadays because of the sugar content... well except the Chai Teas. But I'm confident that the training they received really helped the baristas perfect the drinks. Why? Because my coffee was perfect.

      The coffee house was more on the small side. But feels very cozy. Of course free WiFi is offered, and there are always students inside studying (like at all locations) with their lap tops connected.

      Cool little place that deserves more than six reviews.

      Helpful 15
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    12 other reviews that are not currently recommended

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