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Review Highlights
“Today my boyfriend and I stopped in after some confusion with a mobile order with another Starbucks down the street.” in 2 reviews
“Love it, great seats, comfy, nice customers, and excellent customer service.” in 5 reviews
“TANYA took my order with a smile and said not to worry about it and coffee was on them today.” in 2 reviews
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About the Business
We're not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It's not unusual to see people coming to Starbucks to chat, meet up or even work. We're a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
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Recommended Reviews
Overall rating
125 reviews
5 stars
4 stars
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2 stars
1 star
- Samuel L.San Diego, CA12203Aug 12, 2023Updated review
Well they finally remodeled this Starbucks. It always needed it. Unfortunately it's just a place to order now. No tables or chairs inside. First Starucks I have seen like this.
There is tables outside like there always was, but that's not going to work when it's really warm or cold.
Awful. Lowering my score to 1 star.Helpful 1Thanks 0Love this 0Oh no 0Jul 6, 2011Previous reviewI live in the neighborhood but have never been a huge fan of this particular Starbucks. The layout has always seemed off. I was pretty happy when they remodeled and added a bunch of outlets for my laptop needs. So I stopped in the other day to do some work and get some coffee. The setup is definitely better, but they were blasting the air conditioner the whole time. It was so cold in there, I had to leave. I think I'll stick with the cafe across the street.
- Tiffany T.Core-Columbia, San Diego, CA063Feb 20, 2024
Starbucks is ruining ALL its stores in San Diego and this is the latest casualty. Boo. This used to be an excellent, friendly welcoming location. I'm surprised they downgraded a store in "bougie" Kensington.
Helpful 0Thanks 0Love this 0Oh no 0 - Joel L.San Diego, CA7162Aug 16, 2023
This WAS a neighborhood gathering spot and a nice place to escape the office or the heat to work remotely for a bit. It is now a 'get your coffee and get out' spot with NO indoor seating. The patio outside feels strange because of the shaded ceiling. Kind of a cooped up feeling. After growing up in the neighborhood for the past 50 years, sad to see this no longer be a welcoming place to spend time with others, to read, or get a little work done. The employee I spoke to said everyone hates it, but the staff like it because more storage space in the back for stuff. Sitting on their patio writing this and it's HOT outside. Corporate greed BLOWS. Feels like a middle-finger to the neighborhood.
Helpful 5Thanks 0Love this 0Oh no 2 - Greg K.San Francisco, CA02Nov 19, 2023
Agree with the other reviews about the remodel. It went from a neighborhood cafe to an "airport Starbucks" with zero memorable ambiance. And even the little room inside is awkwardly arranged so it's everyone has to reshuffle everytime someone comes in.
There is seating outdoors, but very little sun shade, so you're always struggling to avoid sun glare. Also there is no trash/recycling outdoors, so you have to fight your way back inside to throw anything away.Helpful 0Thanks 0Love this 0Oh no 0 - Dennis T.San Diego, CA29Aug 15, 2023
This Starbucks has gone the way of many others: Get your drink and get out! They don't seem to realize that such an establishment is for the coffee house experience and not just for the coffee. The recent remodeling seems to benefit the employees more than the customer. Very bad business model!
Helpful 2Thanks 0Love this 0Oh no 1 - James P.San Diego, CA0224Aug 20, 2023
It's a pretty rude gesture for Starbucks to remodel their store and take out all the indoor seating. Way to be a good neighbor Starbucks. They should have a sign that says "take your coffee and go." I wish Starbucks would leave Kensington so a local coffee shop could move in. There are so many great local coffee shops and roasters in San Diego that pay attention to making great coffee and customers would also be supporting local business. Maybe someday.
Helpful 3Thanks 0Love this 0Oh no 1 - The W.Morro Bay, CA997944Sep 6, 2023
This place is full of flies. I had 3 drown themselves in my brand new Frappuccino. Flies all over the baked goods. I went in twice. 2 workers and one customers and was completely ignored and not acknowledged by either worker. Going to contact HQ to complain I'm so annoyed. Don't waste your money at this fly infested Starbucks with rude workers.
Helpful 0Thanks 0Love this 0Oh no 1 - Chris M.Rancho Penasquitos, San Diego, CA126Jan 22, 2023
Leather chairs...Great!
No internet...Bummer.
Outside patio...Awesome.
No internet...Again, what's up?Helpful 0Thanks 0Love this 0Oh no 0 - Mark B.San Diego, CA0510Aug 8, 2023
This business opened across the street from Kensington Cafe a once wonderful friendly non corporate neighbourhood coffee and cake cafe which was and forced to change its business model. Starbucks opened in Kensington posing as a coffee shop tearoom come sit yourself down in our venue ! Ha ha hả once it got its grips on the neighbourhood like it's ugly fellow brothers and sisters it changed its style to more of a kiosk vending machine airport style cheapo kiosk just say goodbye to the public sitting inside the shop . I would rather buy from a vending machine better coffee. Notice how they set up 4 or 6 poles outside yes in the common area of a mixed loft business establishment posing a fake patio !!! Come sit ye asses down in the hot sun now
Helpful 1Thanks 0Love this 0Oh no 1 - Adam G.San Diego, CA18767Sep 9, 2022
Very friendly staff make this Starbucks a great experience.
Indoor and outdoor seatingHelpful 0Thanks 0Love this 0Oh no 0