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Review Highlights
“Drive thru is long because it is one of the original drivethru Starbucks and they do train people there sometimes.” in 40 reviews
“I always have the best experience at this Starbucks, Jason always gets my order correct, has a great personality, is friendly and professional.” in 4 reviews
“Expresso Frap with Add Shot is the way to go!!!!!” in 3 reviews
Location & Hours
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Amenities and More
About the Business
We're not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It's not unusual to see people coming to Starbucks to chat, meet up or even work. We're a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
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Recommended Reviews
Overall rating
207 reviews
5 stars
4 stars
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1 star
Dakota L.Cypress, CA0211Nov 11, 2023Just like any regular Starbucks the vibe was good, workers were super nice, and drinks were hitting just right.
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Tyler T.Lake Forest, CA186013Dec 15, 2023Light ice, light water - this means more flavoring. These drinks are expensive, they should taste good.
Generally speaking, I can add more water later but I can't add flavoring. Do better.Helpful 0Thanks 0Love this 0Oh no 0- Ephraim R.San Gabriel, CA01Apr 11, 2024
Asked for light ice but did not get light ice. Followed up but only offered to take out the extra ice and not add anymore liquid. Not very accommodating...bad service, unsatisfied customer, will not be returning.
Her name was Jessica @ 5:56pm 4/11/2024.Helpful 0Thanks 0Love this 0Oh no 0 
Camphikephoto ..Los Angeles, CA42123Feb 3, 2024Drive thru service is horrible. I asked for a simple question regarding the rewards program after I received my order. The cashier brushed me off and let me wait around 5 minutes while she took on other orders. Then, her response is for me to call customer service.
Helpful 0Thanks 0Love this 0Oh no 0- Princess W.SoMa, San Francisco, CA052Dec 22, 2023
This is for my drink I got today. I always ask for no foam and no whipped cream and after taking off the foam this is what I was left with.
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1852181840Feb 10, 2022Updated review5 star service from Van at the drive thru window today. I ordered a strawberry acai refresher with lemonade, for my mom, and when my mom tasted it, it was too sweet and too tart. Van went above and beyond to make her drink to her liking and was extremely friendly and personable. He genuinely cared and wanted my mom to be pleased with her drink. He had the barista remake the drink (on the fly) and it was much better.
Thank you Van for a memorable experience!!!!
They should promote you to management.
Helpful 3Thanks 0Love this 4Oh no 0Mar 4, 2018Previous reviewThis location truly understands the definition of Exceptional Customer Service!
I frequent this location at least once a week due to its proximity from my home and have always been pleased with the service, however today they out did themselves.
I pre-ordered a Venti matcha green tea from my Starbucks app, which I often do because I'm always running behind... And when I arrived I didn't see it on the pick up counter. I waited for a few minutes and then heard my name... the young lady said we are out of matcha powder today. She was very sorry and offered me something else. I was so sad because I hadn't had a matcha green tea in a while and was craving it.
I ended up getting a Venti iced green tea instead.
Since I prepaid with my Starbucks app I had to go back to my car to get my phone in order to get a refund.
When I came back in the store the girl had my green tea ready and handed it to me with a smile. She apologized and told me to have a great day. While I was waiting for the refund, there were 3 people in front of me so the cashier kindly refunded my money real quick so I didn't have to wait. He told me to have a great day and apologized for the inconvenience. When I gave him my card to pay for the green tea, he said, "don't worry about it, we'll see you next time."
The excellent customer service and willingness to make my experience a pleasant one surely resonated in my mind today. Not because of the free drink but because of the way the staff handled the situation. As a frequent customer of Starbucks I can truly appreciate the excellent customer service I received today.
Thank you!- Oct 27, 2021
Its Starbucks, what else can I say. They either make ur drink correctly the first time, or if not, its up to to take it back and wait for next drink to see if its right. Price is somewhat reasonable, variety of food items (if they have it when u get there), staff is friendly.
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Jayson M.San Jose, CA357539Feb 24, 2023Really friendly staff and great service. Overall clean and tidy location with plenty of seats to sit!
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Jeanna W.Long Beach, CA199139Jun 11, 2022Updated reviewThe employees are amazing all of them !!!! The best customer service and they know what I want and my name as soon as I pull up to the drive threw and walk in . When I lost my mom last Easter they were so supportive and caring!!!!!! Can't thank them enough also my kitty goes crazy when I bring a Catrachino home for him . Will be moving in the next month and will drive from Corona once a week to come see them.
Helpful 1Thanks 0Love this 0Oh no 0May 28, 2022Previous reviewWhere do I start I love all the barista at Starbucks
Maddy , Ezra , Shane, B , Dolly Anne , the whole morning crew are just so amazing! I drive up and as soon as they hear my voice my order is done . They were so supportive when I lost my mom the compassion they had for me was more then you could imagine! We are moving to Corona in A few weeks and I will make it a point to come one day a week to support them. Thank you all even the names I didn't have you know how special you all are to me! Thank you , Jeanna Weisman
Madison D.Old Town Torrance, CA01758Feb 20, 2023Love that I'm asked to tip before I even pay for my coffee. Even better when your barista looks obviously offended when you don't tip. Don't get me wrong, I work in the service industry so I tip when my service was good, great or excellent, not when my barista made my coffee and let me sit in the drive thru for 5 min staring at my coffee waiting for her to finish her conversation so she could hand me my coffee. Ridiculous
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