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Review Highlights
“It's located next to Maxfield's, so you can get some coffee and check your email while waiting for your clothes to dry.” in 2 reviews
“d. I'll be moving to Portland soon and can only hope I find an establishment with equipment this nice to wash my clothes” in 2 reviews
“I've known Olga for a long time and she has always been very kind and nice.” in 9 reviews
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30 reviews
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- Pernicious J.San Francisco, CA010530Jul 16, 2021
This place is rad. I have walked by for years but it was never close enough to my apartment situation. However, as laundromats in this city are shuttered one by one, I have found myself walking further and further.
One recent afternoon I was heading over to Star Wash with a bag of wet laundry freshly spun at Wash & Dry on 18th Street. You see, I had walked past Washateria on 17th because it was hella busy, and I had done the washing at Wash & Dry only to find that all of their laundry carts had been stolen.
Thinking it was a good time to try something new, it was a quick haul to Star Wash, which had an abundance of carts. More carts than customers; a proper ratio.
Decor is hella cool. It reminds me vaguely of Little Hollywood Launderette. (RIP.)
Although the whole place is a bit dark inside. I was soon out on the sidewalk standing in the dappled sunlight, reading my book.
Washers are competitively priced, $3.00 for the standard uprights. The dryers surprised me! At all of the laundromats I have mentioned above, the dryers give you 5 minutes per 25 cents.
Star Wash doles out 7(!) minutes per 25 cents. This is a significant savings! I found a review from 14 years ago quoting the same price! This is my new favorite place to wash my clothes. I hope to never see it close.Helpful 1Thanks 0Love this 0Oh no 0 - Mel M.San Francisco, CA041Jun 19, 2023
My favorite laundromat. Iconic SF interior, with the notorious Olga, who deals with everything and everyone the same way. SHE IS THE QUEEN! Her rules are simple, so if you don't like the way she manages the laundromat, go elsewhere. Yes, I've had my "Olga" moments, but I can respect her rules, since there are so many weird folks in this hood. The reason for my review today? 50% of the normal load front loading washers are out of order. 4 dryers out of order.
That's a big problem for anyone who intentionally drives to this place, only to find no available machines. There are so few places like this left in the neighborhood...it would be great if the owner took care of the maintenance!Helpful 0Thanks 0Love this 0Oh no 0 - Kylie O.Cole Valley, San Francisco, CA011Sep 13, 2022
My favorite laundromat. Dryers start at 25 cents, add 6 mins per quarter. Love the angels on the wall & decorations and owners. She does prefer & require all guest to wear a mask please bring one :)
Helpful 0Thanks 0Love this 0Oh no 0 - Giancarlo C.Chula Vista, CA4363413Jul 13, 2022
I decided to ignore the reviews about the infamous "Olga" lady, and give this place a shot. How bad could it be I thought, I already have my quarters just need to go in and mind my own business. In trying to do just that I walked in and was immediately confronted by the most disgusting tone of voice saying "You need a mask!!!" As I tried to set my things down and reach into my pocket for a mask I got two more loud and obnoxious "YOU NEED A MASK, YOU NEED A MASK!!!" I was actually shocked. Like no way, there's no way this person runs this business like this. Mind you it is July 2022 and even for SF to be this anal about mask wearing at this point is ridiculous, especially when she herself wasn't even wearing a mask... it's beyond me. Yells at her poor kids for no reason. Never come here. I left and don't plan on ever coming back.
Helpful 1Thanks 0Love this 1Oh no 0 - Kim L.San Francisco, CA051Sep 7, 2022
I love this laundromat. I have lived in the neighborhood for a long time and this is the nicest/cleanest laundromat in the area. I've known Olga for a long time and she has always been very kind and nice. She hasn't had covid and has a large family, so she is diligent about asking customers to wear a mask. I can understand as she is there a lot and is an older woman. She has to endure a lot of homeless in the neighborhood and she is often there by herself. The owner is wonderful. He is very friendly and also donated to my husband's high school program. Such a great local small business that has been around for a long time and is an integral part of the community.
Helpful 0Thanks 0Love this 0Oh no 0 - P D.San Francisco, CA01929Mar 14, 2022
Absolutely ridiculous*** Came in to do my laundry and all I had was a twenty and needed to get change from the change machine. Asked the lady I guess her name is Olga , onsite if she can break it, but instead basically harassed me to not put the 20 in because despite the fact I had two laundry bags with me. Her accusatory nature that I was going to steal coins and go to another laundry mat or something does not make sense. I've never been treated so rudely about getting change so I can use their machines! Boycott this business, there are other laundry mats that are nearby that won't treat you as a costumer like a door mat! No thank you!
Helpful 3Thanks 0Love this 1Oh no 0 - M D.San Francisco, CA02Feb 18, 2022
How many people did they pay to write 5 star reviews? This place is less than one star. They post signs saying "No public restrooms" but the place sticks like someone hasn't flushed the toilet in weeks. There are signs on the coin machines saying "Out of Service." When you ask for quarters, the bitch hiding behind the counter watching cameras will tell you to use the machine. Then, when you buy "too many" quarters, she will yell at you and demand you give them back and tell you that you are stealing quarters. She will also chase you down the street with a knife screaming and yelling at you. Should have read the prior 1 star reviews. They are all accurate.
Helpful 3Thanks 0Love this 1Oh no 0 - Rory C.San Francisco, CA01Aug 9, 2022
Very unfriendly staff. I didn't see the sign for a mask requirement and she immediately starting yelling at me. I told her repeatedly I don't have a mask and asked kindly if they had one. I was happy to comply and told her that and yet she continued to yell at me in front and swear at me.
Helpful 0Thanks 0Love this 1Oh no 0 - Spam S.San Francisco, CA0142May 22, 2022
I don't know why she was so upset about me not wearing a mask, she wasn't wearing one
Helpful 0Thanks 0Love this 1Oh no 0 - Bob G.Vinegar Hill, NY027Dec 31, 2019
Complicated and stressful -- hard to get change, detergent; hard to pay. Prepare a LOT of quarters ($3-$4 of them per machine). This brought cortisol to my life. Not modern.
Helpful 3Thanks 0Love this 0Oh no 0
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