Review Highlights
“Paul vet a few times, my review is of my most recent experience.” in 4 reviews
“Sower was extremely knowledgeable!” in 2 reviews
“Since this is an first come first served clinic, If you go on a Saturday be prepared to wait, but clinic is fully staffed and the wait is too bad.” in 6 reviews
Location & Hours
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Overall rating
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- M G.New York, NY4232Oct 26, 2023
We were driving from NYC to Milwaukee and our dog was very sick with bloody diarrhea. We looked up urgent care locations and this one had good hours so we set our GPS to lead us directly there. We arrived at 2:30 pm and followed the instructions to get in. We called the number on the door but nobody answered the phone. We could see a woman behind the counter and it was clear that she could see us but she would not answer the phone when we called, nor would she answer our knocking. Finally someone walked out of the clinic with their pet and we walked in with our sick dog in our arms. They then told us that they weren't accepting any more patients for the day. What? They were still open for hours! We begged for help as we had been driving across the country with our sick dog for two days, needing to stop every 30 minutes to let her go to the bathroom. They simply said no and showed no compassion. Then one of them said that we could sit and see if they got any openings in a few hours. Based on the shoddy treatment we had already encountered, we realized it wasn't worth the gamble and left.
We then went to Frontier Urgent Care. What a difference! They saw us right away and diagnosed our dog with roundworm. It's a much better clinic! Go there, not to St Paul.Helpful 1Thanks 0Love this 0Oh no 0 - Cathy K.West Milwaukee, WI01Jan 29, 2024
Dr. Singh saved my dog, that needed emergency surgery. I have been taking my animals to St. Paul Vet Clinic, for over 15yrs. Excellent care, price you can afford (compared to some other veterinarian clinics/hospitals). I thank you from the bottom of my heart! CK
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Customer Service
Feb 5, 2024
Thank you for your kind words, Cathy! We're thrilled to hear that Dr. Singh saved your dog and that you've been a loyal customer for over 15 years. Providing excellent care at an affordable price is our priority, and we're grateful for your trust in us. If you ever need anything, please don't hesitate to reach out!
- Gloria A.Santa Ana, CA061Sep 2, 2023
TERRIBLE FRONT DESK LADY... she MUST be on dr^gs speaking with slow slurred speech & man I don't judge butttt then she asks me to explain why I am seeking an appointment.. so I do so( in detail about why my cat needs to be checked out/needing general shots) this lady lets me go on & on before even letting me know they aren't even taking new patients at all today!! Like maybe LEAD WITH THAT?!?! They are always very vocal about being first come first serve so I called from parking lot like I usually do. Yet they are closing early at 11AM... UPDATE YOUR HOURS ON GOOGLE MAPS IF YOU ARE CLOSING EARLY MY PLACE OF EMPLOYMENT DOES THIS ALL THE TIME WHEN CLOSING EARLY.
Helpful 2Thanks 0Love this 0Oh no 0 - Sue J.Racine, WI01Nov 23, 2023
Chop shop for animals , brought dog I. For emergency surgery only to let her sit there all days sick as fuck
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Customer Service
Dec 28, 2023
Sue, we know how difficult it is to deal with emergencies and we are saddened to hear about your experience. St. Paul Veterinary Clinic, aims to provide exceptional care to every pet that walks through our doors, making sure that they are attended to even at full capacity. We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Please contact us at (414) 342-7800.
- Mari C.Milwaukee, WI05Jun 9, 2023
Worst experience ever. They let us in,
Told us sit down JUST for them to tell us to leave because we're not checked in. Why would you not ask that from the beginning of letting us in the building? Second, we called from the car. They had us on hold for forever & then hung up. When I called back, they told me that the doctor was on lunch & to come back. They give people the run around & poor communication skills. They should close down I would sign an petition. People don't play about their dog, time or dogs health & I'm one of them. Get it togetherHelpful 2Thanks 1Love this 1Oh no 0Business owner information
Customer Service
Jun 16, 2023
Mari, thank you for addressing your concerns with us. At St. Paul Veterinary Clinic, we aim to provide the best care we can for your pet and we are truly sorry to hear you were unsatisfied with our services. Please call us back at (414) 342-7800 and ask for our manager so that we can best assist you.
- Jackie M.Milwaukee, WI02Nov 10, 2023
This place hasn't been the same since the pandemic. It's first come first serve, but now you have to wait in your car for typically an hour before you are called. I arrived and was told to call back in about an hour to see if they had any more openings because they were so behind from the morning. We've always had good experiences with this clinic prior to the pandemic but it's like they never made the adjustment back to normal. I'm not sure if they are short staffed or what the issue is, but be prepared to wait a long time. They should consider taking appointments.
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Customer Service
Dec 28, 2023
Jackie, we understand your frustration. Our vets are limited to how many patients they can see and wait times can vary throughout the day. Our hospital staff works hard to attend to the needs of every pet. We are currently working to implement changes to better serve you and your pet.
- PJ G.WI, WI01Oct 19, 2023
The BEST, most caring team! The services are top notch and the prices are so reasonable! I could tell instantly Dr Singh and the team care about the health and welfare pets first, and foremost! I was told by the clinic who recommended St Pauls to me "Don't let the prices fool you, they are as talented as any clinic around!" YES they are.. AND they go above and beyond to help you and your pet unlike other clinics in this area! They are truly amazing!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Karen R.WI, WI07Mar 20, 2023
I would give it 5 stars but I don't like the first come, first served. They have been very caring with my animals and pleasant to speak with.
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Customer Service
May 1, 2023
Thank you for your generous review! We appreciate your feedback and hope to see you again soon!
- Maria M.Milwaukee, WI01Dec 9, 2022
This place is useless, never take your pet here. I had to wait 6 hours the first time I came in for him to check on my cat for a spay.
I pay for the initial appointment and to have her nails cut, after they tell me that it is more than $350 to operate on her, I make the appointment. They never cut her nails and they tell me that on Friday when she goes to operate they will cut them.
They told me that they would call the day before to confirm and give me the instructions. They NEVER called, anyway on Friday I took her in the morning as they had told me initially.
Then when I arrive I call and they don't want to answer the phone, I knock on the door and a lady starts yelling through the door that they are not open for me to leave, she never let me speak.
I keep calling and he answers telling me to go away. Without her letting me speak at any time, I tried to tell her that I came for a Spay and that they told me that I had to be here at that time.
She started insulting me and yelling on the phone without even letting me speak. He never let me talk, nor go in in the cold and with my pet outside. It was horrible, I paid the initial visit for nothing.Helpful 1Thanks 1Love this 0Oh no 1 - Shanna S.Milwaukee, WI139142422Sep 18, 2021
This clinic came highly recommended by multiple people online who raved about the quality of service and the good care the vets provided their cats/dogs. Of course, hearing this... I wanted to take my dogs here to get a vaccine and renewals of their flea, tick, heartworm medications. This is a first come first serve clinic and I had to wait 1.5 hours in the parking lot to be seen. The vet tech who took care of the dogs was nice enough. One dog got his shot and had renewals of their medications. All was well. She asked if I wanted to buy the medications there... and I agreed. What a terrible idea! Prior vet I had seen offered very fair prices (equivalent to Chewy.. want to supply local businesses so of course I'd pick vet over Chewy)... but this clinic did not fall into the same category.
Heartguard @St. Paul - 6 month supply (6 pills) = $78 vs. Chewy $57 (w/ autoship)
Nextguard @St. Paul - 6 month supply (5 pills) = $192 vs. Chewy $120 (w/ autoshop)
Lesson learned - do not buy any medications from this practice.Helpful 5Thanks 0Love this 4Oh no 1
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