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About the Business
Srebrow Investment Resources has been providing Property Management Services throughout the San Francisco Bay Area since 1977. We presently handle between 100 and 150 residential units, establishing us as one of the largest property management companies in the Bay Area. For Property Owners, we offer complete Property Management Services, including Tenant Screening and Property Maintenance.
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- Kim P.Walnut Creek, CA2141Jan 15, 2018
I have rented the same home through Srebrow for 10 years now and am extremely satisfied. They are quick to respond to any issues I have had; Garage door opener, water heater, and back yard fence door. Things go wrong when at the same place for 10 years and they are responsive and get the issues fixed quickly.
Thank you Srebrow - I look forward to another 10 years with you!
Kim PletzHelpful 0Thanks 0Love this 0Oh no 0 - Brittany S.Madera, CA15621Jun 12, 2017
If it allowed me to give a negative star I would. Never return phone calls after leaving 4 messages over two weeks span. Interested in renting a house from them that has been available for 70+ days. No wonder it's still vacant. Feel bad for home owners that are in contract with them. Great property adorable backyard and the perfect price. Turned off completely bcuz of the property management companies lack of effort to return my call. Looks like I'll be renting else where.
Helpful 2Thanks 0Love this 0Oh no 0 - Kevin W.San Francisco, CA04Apr 4, 2012
I have a very strong message of caution to anyone considering renting a property managed by Srebrow. I merely helped my former wife to rent a property managed by Srebrow by co-signing the lease - which Srebrow required although my former wife had more than enough income and assets to pay rent.
My wife then lived in the property for two years and I had no connection with the property as it was never my legal address and I also had no bank or credit card accounts linked to the address. About six months after my wife moved out, however, I started receiving notices to my current address that credit cards were being opened up in my name using the address of the property rented by my former wife.
Apparently someone in Srebrow's offices was selling (or using) client's personal identification information for identity theft. In case you have never been a victim of identity theft, it has taken me over 20 hours of time trying to figure out what accounts had been opened in my name - and obviously no payments were ever made - and then clearing up my credit report with the credit reporting agencies.
One other aspect of identity theft is there is now a "credit freeze" on my credit reporting file which alerts credit issuers to not open up any new accounts under my name without checking with me first. There is another unfortunate side affect of the credit freeze, however, that I found out this week which is that I cannot now even up a new bank account in my own name given that my credit file is not accessible for review by any financial institutions.
As you can imagine, all of this has been a nightmare and a huge use of my time. To add insult to injury, however, the owner of Srebrow (Liliana Srebrow) was highly insulted when I merely tried to let her know that one of her employees was engaged in identity theft with client information. The irresponsible behavior was not limited to my case of identity theft, however, as Srebrow also resigned as property manager for the property my former wife had rented in the middle of when she was moving out. My former wife then had to fight with the new property manager to get her security deposit back as Srebrow wouldn't provide any records to the new property manager.Helpful 11Thanks 0Love this 0Oh no 0 - Nargis N.Folsom, CA08Nov 19, 2012
Two words: SLUM LORDS!! Beware!!! They will never take care of single thing without trying to charge you for it. They have tried to take advantage of my elderly parents who speak limited english several times on regular maintenance issues. My parents have stayed for over 17 years because they are elderly and used to the area. I'm moving them out because of their increasing health issues, but the company refuses to let them out of a one year lease they signed 6 months ago during a time my mother was in the hospital and my father was grief stricken. Needless to say, they were less than understanding about the matter and instead pretty callus about our situation. I've had a hard time dealing with them in all the years my parents have resided in their place and this is just icing on the slum lord cake!
And FYI, check them out on the Better Business Bureau... "F" rating... Says it all...Helpful 7Thanks 0Love this 0Oh no 0 - Amanda N.Pittsburg, CA217Dec 30, 2011First to Review
We have rented a property through Srebrow for the last 2 years and we could not be more satisfied. They are a pleasure to have as landlords and anything that we have ever needed, they came out to fix right away. I would love to rent from them longer, but we decided to buy a house, but if we decide to rent our house out, we will have them as property managers. Some of the nicest people we have met!
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