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Review Highlights
“I want to thank this market for being such a pillar in the community, particularly as I write during a difficult time (COVID-19 pandemic).” in 2 reviews
“We only buy one kind of hummus (Bobbi's) and South Square sells it for $3.” in 2 reviews
“cheese and La Columbe coffees (Rittenhouse Market seems to think a local, artisanal coffee roaster would be something like Peet's or Gevalia (examples, as I can't remember exact brands).” in 4 reviews
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About the Business
Our local grocery store offers a little bit of everything you would need in a supermarket but we also have a wide range of organic, gluten free and vegan options. We strive to make sure you can find all of your specialty items and we would be glad to get new items in for you. We provide quality meat & seafood, produce and deli selections and we have made to order sandwiches and deli trays. You can even find your favorite international items in our location. And to bring it all home, we can even deliver it so you don't break the eggs on your walk!
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Overall rating
125 reviews
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1 star
- 25703351357Aug 12, 2021
I appreciate South Square Market because it carries name brand items that I can't find at some of the other markets in the area. They often have a good produce selection too! My boyfriend likes the selection of meats at the deli counter.
My experience with the staff here has always been positive. Their COVID precautions have been great too. This is a smaller grocery store, so they are often out of items and have a smaller selection.
It's usually my go-to when I want to put together a cheeseboard and need some items last minute.Helpful 6Thanks 0Love this 8Oh no 0 - Caileigh C.Philadelphia, PA02May 2, 2024
I always come here as it's continent for me and I like the products they stock. However, time and time again I find myself leaving disappointed from unfriendly conversation with the cashiers.
Edit: after reading other reviews, it seems like this has been an ongoing issue for years.....Helpful 0Thanks 0Love this 0Oh no 0 - Amelia W.Folsom, PA06Jul 30, 2023
The Italian Deli Hoagie was the best I've ever had. They did everything right. Thank you so much!!
Helpful 1Thanks 0Love this 1Oh no 0 - Chris G.Center City West, Philadelphia, PA012Aug 1, 2023Updated review
I'm back to my original thought; the self checkout is way nicer to me than the cashiers.
Helpful 0Thanks 0Love this 0Oh no 1Jul 18, 2023Previous reviewI'm amending my previous review because I think they are trying to improve the quality of service. Things seem slightly friendlier lately.
Jul 6, 2022Previous reviewSurly Central. Managers and cashiers alike will not say hello, smile, or say anything pleasant. From now on I'm using the self check out.
- Teresa H.Albuquerque, NM02May 24, 2022
Great local business. Friendly people and ample supply. Can get everything I need here at a good price.
Edit: just a comment on the staff. No one has ever been rude to me and I've never had any problems, but I don't expect to pass the time of day with the staff. Maybe some people who write these reviews are from the Midwest--but honestly if you go to CVS or Acme around here I kind of doubt anyones going to ask you how you're doing. Honestly I don't mind and if the staff has fun talking to each other why would we want them not to? I doubt they make much money.Helpful 3Thanks 2Love this 1Oh no 0 - Wim M.Philadelphia, PA0142Jun 21, 2022
Always have "everything you need"!! Never truly crowded. Provides jobs for locals. Deli stand makes custom sandwiches + tubs of freshly prepared foods (e.g. macaroni salad, coleslaw, chicken or ham or shrimp salad, meatballs in sauce et cetera!).
Helpful 1Thanks 1Love this 1Oh no 0 - Dec 2, 2016
Alright, so this place bothers me ALOT bc it thinks it owns the monopoly in this area and so it can jack up the prices on goods and the quality is quite shoddy. But since it is the only market within like a 1 mile radius, it can do whatever it wants. I try not to write scathing reviews about places as a Yelp Elite, but after traveling around a lot and having to come back to this place over and over again in Philly, it hurts the soul to where I'll actually bring groceries from wherever I'm from rather than pay the $$ for the food here.
Price: Ridiculous. Compare the prices to Miami, ATlanta, Chicago, etc this place wins for HIGHEST prices. Even the Whole Foods down the street ain't this pricy and the quality is actually good. Deals? Barely. But if you go in the morning you may be able to get yourself some of the manager's special half off deals ;) for example, a tub of Danon vanilla yogurt, at its prime price in downtown Miami is 2 for 6$. This place is like 4$.... and milk is like 5 for a gallon of blah blah brand milk.
Quality: Are you kidding me? Food spoils quickly for its price. Produce is not that great. We've gotten things where 2 days later it's totally gross.
Service: Sympathy patronage I tell you. They probs feel bad they are jacking up the prices and the quality of food so the staff are wondrously friendly. They use paper bags though, but maybe the $$ they make from this place goes to buying those fancy paper bags :P
Options: Eh it's a small store so you can't get that much in variety. I recommend the Acme down the street if you are willing to bike a mile down. Otherwise, if you're a student or professional and dont' have time, your'e really stuck with this gas guzzler of a place. I recommend management or the owners re evaluate their business goals a littleHelpful 7Thanks 0Love this 5Oh no 0 - Michelle C.Philadelphia, PA492222564420Apr 13, 2020
Admittedly, South Square has not always been my favorite grocery store, however, I am definitely a fan of how they are handling safety and sanitation during the COVID-19 pandemic. From the very beginning, this store had a sanitation station set up outside for their shopping carts. Inside, there are wipes and also barriers between customers and employees at the check-out lines. These steps are greatly appreciated!
In addition, South Square was stocked on several household items that we haven't been able to find elsewhere for weeks. We were able to secure our preferred laundry detergent, along with a large container of Lysol wipes, among a handful of other items.
I also have to admit, when I can't find a basic household item at the newer nearby grocery store, I have almost always been able to track it down at South Square. They can be pricey, and I don't love all of the departments, but this neighborhood staple definitely serves a purpose.Helpful 19Thanks 0Love this 18Oh no 0 - Andy B.Philadelphia, PA0522Dec 31, 2021
They go over and beyond in terms of their open hours and I appreciate the fact that the management seems very involved in the customer satisfaction experience. Responsive and committed - and local!
Helpful 1Thanks 0Love this 1Oh no 0 - Donna B.Philadelphia, PA395Mar 28, 2021Updated review
I quite literally feel driven out of the store by a few consistently rude employees in the check out line. For years I' e tried to avoid the bad ones, by getting in a different line, but occasionally it's unavoidable and today was one of those days. I'live i. The neighborhood, value independent stores, and have been a reliable customer for 25 years but I'm not putting up with the overt rudeness and hostility any more. A quick trip for 5 items in a quiet, empty store should not ruin my day. So very sour. Giant here I come.
the single star is because these employees stay and don't change year after year. Otherwise I've been a fab.Helpful 0Thanks 0Love this 1Oh no 0Feb 6, 2021Previous reviewI go to South Square for convenience, but the accumulated, embedded, persistent and consistent rudeness of the staff makes me go elsewhere whenever possible. More often than not the cashiers continue talking to each other when checking you out, as though you were invisible and meaningless. I've had cashiers sneer at me when I stopped in at the end of a run to buy water, I've had them ignore me when I say empty niceties like thank you, I've had them snap at me when I briefly choked on my gum, and I've had them snarl at me for approaching a line that was closed. It's the place to go if you are looking for your day to turn sour. For the record, it's not me, it's them. I don't have this experience anywhere else...oh except fitzwater bagel.
no idea why they are so unpleasant. It started long, long before COVID. I'm hoping the Heirloom puts them out of business.
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