Sonic Drive-In

Never eat there!! They give you small portions like half of sizes of what you're suppose to get. Most of the time the food is not even cooked right or the girl taking your order is more busy socializing with coworkers rather then making sure your meal is complete and I don't have to come back again!!
Sonic has gone down big time!! Sad, because I used to love that place

Truth be told, I don't care for Sonic. I did discover the pickle -Os recently and I can't get enough. That is not the point of my review though. I believe a certain employee deserves recognition. I just did a survey based on Diamond. I'm just going to paste what I said:

I never do surveys, the only reason I am is because after a long day , diamond is just the sweetest person to encounter. She has the most friendly smile and wave. She explained the pickles will be made fresh if I'd like to wait, and offered a drink during my wait on this hot day. It's the way she offers though. Very few people are as genuine as you can tell diamond is. Give this girl a raise and recognition.. she is an absolute gem. She is the epitome of perfect customer service!!

Keep it up girl. The world needs more people that shine , just like you.

I love Sonic in general, but the one on University is consistently terrible. It takes forever for food to come out - I'm talking at least 15 minutes - and even when it does there are often problems (e.g. mayo even though I asked for it without, or fries are way overcooked). This experience has been consistent across visits over multiple years and multiple friends.

I have noticed that they highly prioritize the drive-thru, so use that even if you plan to eat in.

This is my first time ever going to a Sonic. I tend to avoid fast food but this place was pretty good and it's open late with half price shakes after 8 (a clear win in my book). The service was a tad slow but the guy (server? Food deliverer?), Jeremy, was super nice and apologised and gave us extra ketchup. Jeremy really improved the experience and he should probably make more money because it seems like a pretty dismal place to work. Keep it up Jeremy (and Shayontay)!! ILY


Update: Jeremy waved goodbye while on his break. I miss him already.

The only thing I go for is the giant, delicious, real fruit slushies. They are unbelievable. However their food is ok at best and more expensive than other fast food.

Sonic is incredibly slow and incompetent. I've never had more problems with a drive thru in my life. I handed her my card and some coupons that the girl apparently didn't use until I pointed it out multiple times that the price was too high. The next day I realized I had some how paid twice? I called and they did nothing but deny and offer me a dollar burger. Thanks for nothing sonic.

Took too long for someone to take my order at the drive through station after someone inside said "just a minute." Took too long for someone to take my payment at the window. I considered driving away and to Culver's because I could not see any activity inside. No "thank you" after payment. My
Chicago and Chile Cheese dogs were just okay. Kind of light in the chile.

I dont eat fast food. However. I consume diet coke, coffee, and diet cherry limeades like its my job. This evening I went for a ride and found myself parched. So. Diet cherry limeade it was. I told the pleasant drive through attendant my order and pulled behind 2 other cars waiting for their order ahead of me.

I had a long day and needed to zone out (hence the planned drive). 23 minutes later it dawned on me. I HAD BEEN SITTING IN LINE FOR 23 MINUTES FOR A CHERRY LIMEADE.

So no.
Just...
No.

For a Monday night at 10 pm, come on. What in the....

We sat in our car for quite a while waiting for someone to answer our call. We were not at the drive through, we were at the drive-up, where the food is brought to you in your car. You could hear lots of talking coming over the speakers and could not tell whether it was the car next to you, or two cars away, or if it was just people talking inside the restaurant. It honestly sounded like a bunch of confused people. No one said please hold on or anything. We drove quite a way to get there and ended up just turning around and leaving.

This Sonic had good food (for a Sonic) but service was very slow.

Be advised that they use fake whipped cream as a topping on their shakes and (presumably) ice cream.

We have had a slow experience at sonic each time we have gone but tonight it was horrible. We waited to be acknowledged to order on the patio for 15 minutes. No " I'll be with you shortly"...nothing. I noticed there was no traffic in the drive through. I got in our car with one person in front of me. Someone told hm they would be right with him but then nothing for 10 minutes! I finally decided to load up the kids and go to Culver's in middleton. They were busy but we were warmly greeted, promptly had our order taken, table was wiped down for us immediately and then the food was the high quality it always is. My kids like sonic occasionally but they need better management and different employees.