Soho Nails Spa - Cary

I absolutely loved the services I received. Lindsay and Vivian were amazing. They were friendly, informative, and really clean. Will be back!

I'm so torn on this review. Long story short, it really matters who your tech is. You may get a 1 star tech and you make it a 5+ star tech. Yesterday I got 1 star service.

I used to LOVE this place. I went frequently when I lived closer but last year we moved 25min away and I haven't been back until yesterday when I really wanted to treat myself. When I came before, I always saw ? Ann I think her name was? She was truly the best - I would get acrylics. She would always ask if I liked the shape and would change it if I wanted even the littlest change. I'm picky, I admit it ... she would always take the extra time and I tipped well because I was keeping her a little longer. I didn't book with her yesterday because I was getting gel -x and I thought "well, they are pre-shaped, I don't need to be as picky about who does them." (Sigh) $70+ later and telling the random tech that I wasn't happy with how they looked .... I have some ratchet nails. When I saw what they looked like after application I asked for a different polish color than what I originally picked because I didn't want to draw any attention to them. The tips simply don't fit my nail bed. I am stunned that a professional allowed this to be the work that left the door. When I commented that I didn't like how they looked, I was told it's because I asked for short - almond shape. I admit, I accidentally asked for the wrong shape, but the inappropriate fit wall-to-wall is the real problem here. These tips simply do not fit my nail and I'm really disappointed that something wasn't done to fix that. In the end, only one nail fit properly. Additionally, the placement is unfortunate- some of them are lifted so high off my real nail underneath, that there is a giant pocket under it. I got them done yesterday and it's already filling with disgusting, unsanitary crud. I admittedly bite my nails very short, so it's harder to keep them from angling upward, but it's possible to have this not happen because I've had it done - AT SOHO none the less. Yes, it takes longer but for $70 I don't feel it's unrealistic to expect this not happen. Needless to say, I'm unlikely to make the drive over again and I'm going to need to remove at least one to redo it myself.

I previously left a rave review for Soho Nails but needed to update my review for 2 reasons - late start to appointments and cracking gel polish.

I have now had an appointment with Kim 3x and all three times my appointment has started no LESS than 15 minutes late. The second time I came in she was not even close to done the client she was working on and I waited 25 minutes. I wouldn't mind if I got a call letting me know they were late or even if I just got an apology for the delay but nothing. Just jumping in starting 25 min after the appointment time. I was prompted to write this review after coming in AGAIN and seeing Kim not even applying polish yet on a long gel x set for another client when my appointment started 5 min prior. If they cancel the appointment if you don't show up in 15 min its not appropriate to make the client wait a long time. I'm drafted this while still waiting 25 min after my appointment started.

The second reason for updating my review is that my gel polish cracked off and bubbled in spots on my thumb 2 weeks after application. Upon looking it up it seems that the cracking can be due to improper nail bed prep. It made the thumb look bad enough I came in for a full gelx removal only 2.5 weeks after getting the set on. Previously I was really satisfied with the treatment but won't be back again for the gel x from Kim.

For both these reasons I'll be trying a new team member or a new spot all together.

I made an appointment and was seen pretty quickly. It was my first time there and honestly didn't feel very welcomed. My nail tech spent the whole time talking to two other nail techs. My nails came out okay but there are definitely not perfect like I am use to with hard gel. Also due to her talking the whole time she filed into the side wall of one of nail, so my nail bed is exposed some and it hurts. Not sure if I would go back. My nails look fine but I didn't feel welcomed and I left with a hurt nail.


Update: it's been a few hours and I notice a few on my nails hurt near the side walls, so my nails were over drilled on multiple nails.

I've been a regular at SoHo for almost 4 years. The nail techs are the most skilled and talented people you will find. The atmosphere is friendly, they know your name, they work efficiently, they are extremely creative, and the salon is meticulously clean.
They are conveniently located with ample parking, very long hours, and online appointment booking. I highly recommend SoHo.

Amazing service. Have been a customer for years, fantastic atmosphere and all of the staff are truly incredible! Would highly recommend.

Finally, a nail spa that exceeds expectations! It has a great sanctuary environment and provides quality services.

I want to start with I love my nails. Love love love. Obsessed. Love the color, love the shape, love the service. I told the woman the front desk what I wanted and I picked out a color and it was too orange and she went and pulled some for me to look at. Brian was great, checked in throughout to see if I liked them. The only reasons I'm making it 4 stars is the price. I I've gone a few places and typically get the same thing (gel powder fill with gel polish and chrome) and it usually ranges in price from 50-70. It was 80 here, without tip. While I love my nails, I'm not sure if I'm willing to pay 80 for a fill, but I would def consider it given how much I like my nails! Request Brian, he's the best!!

I'll keep this one short and sweet. The team is great. The quality of the manicures and pedicures are great. The prices are absolutely insane. I just can't bring myself to spend 50%-100% more for a spa manicure or pedicure than other nice salons in town, so as nice of a job as they did I won't be a regular.

This is the second time I had an appointment with Kebi and she's amazing! The first time I got Gel-X extensions and she took the time to make sure they were a good length for me (I don't love having super long nails), and she also suggested a color for me which was absolutely perfect. Today I got a regular gel manicure and she took the extensions off so gently! She did a great job with making sure I like the shape and the color. She's very nice and a great nail tech! This is my new nail salon for sure.