Snug Harbor

The service since Bryan, the manager, took over last year is phenomenal! I love the food especially the seasonal salad! Highly recommend

We have been coming to Snug Harbor for many years and my partner even grew up here as a child. We have had many a great meal at this restaurant under previous owners. Therefore, we were intrigued and optimistic when we heard it had changed hands.

To begin, I want to be fair since this is under new management. However, I am at a loss to find much to say that is positive. The staff seemed confused and disoriented when we arrived. We were surprised to see just how much smaller the place was after the renovation to make room for rental units, but that was not the issue. Practically everything else was.

Let's start on a high note... the summer salad and the sticky Asian wings were very good. It went downhill pretty quickly from there. We also ordered the bread and butter appetizer, which was bland, dry and a total waste of money. Do yourself a favor and don't bother.

We were a party of four and decided that the 'boards' were the way to go with the pretty limited menu. We opted for two each of the butcher board and bbq pit master board.

The bbq board included littleneck clams, which was an odd pairing, smelled very fishy and were nearly inedible. I was able to choke down two before the smell got the best of me. The ribs were good enough, as was the pulled pork and bbq beans. However, the cornbread was disastrous. It was so dry and flavorless, my daughter quite literally blew out cornbread dust on an exhale.

The butcher board was even more disappointing. The roasted potatoes were very good, crispy, but still under-seasoned. The prime rib was below average, to the point that we opted to leave a large piece instead of taking leftovers.

Now on to the seafood... this is where it gets really bad. Again, this was paired with the littleneck clams, which we didn't touch after the first board experience. The 'seared' salmon was so disgustingly fishy, overcooked and truly inedible. My daughter's boyfriend took one bite and spit it out into a napkin, which I have never seen him do before. Needless to say, no one else even dared to try it, although I caught a whiff when I picked up a piece to examine. Upon examination, it was a small, thin, extremely dry and stiff portion slathered with a pesto (ish?) sauce. Utterly amazed that they would even dare to serve this to their customers. The small portions of grilled veggies, which were served on both boards, were probably the best prepared food out of everything we ate.

The service was mediocre, at best. The staff was clueless and equally unenthusiastic. We gave this a pass since most were very young and the restaurant just opened a few weeks earlier. The ambience was dim and uninviting and felt more like an office vs. a restaurant.

To add insult to injury, or vice versa, my daughter sliced her ankle open on a piece of metal bracket sticking out of the baseboard radiator. All in all, not certain what was the bigger hazard, the food or the sharp metal.

In the future, I truly hope the new owners reevaluate the quality of the food and preparation, as well as adding a bit more ambience to their restaurant. Overall, I hope this is a case of the restaurant "settling in" under new ownership/management and they will find a groove with suppliers, staff and ambience appeal because for so many years, Snug Harbor has been a staple in our restaurants we've visited while staying on Keuka, but until further notice it is certainly out of rotation.

Wonderful experience. Staff makes you feel like family and the food is delicious. Not only is the presentation beautiful but the flavors leave you wanting more.

Snug Harbor was a super pleasant surprise!
Food was delicious and they have a few unique menu items. Server was very nice, friendly and fast. BEAUTIFUL VIEWS EVERYWHERE and lots of choices to sit inside, out on the porch, or even right next to the water. Can't recommend it highly enough! Thanks Snug Harbor!

We were supposed to go to TimberStone Grill down the road which is there sister restaurant . But there machines were down and we couldn't order or pay so we will go back because we heard great reviews from it. But as far as Snug Harbor what a lucky choice to have been given. This place is spectacular. From the building itself the restaurant the food on Keuka Lake the location the outdoor eating on the docks it was just spectacular. Everything in this place was beautifully well taken care of and a beautiful location. Will definitely go back and spread the word. And they were the most wonderful friendly people which goes a long way. In service.

Super cute venue. To make a reservation, there's dining room, patio, and boardwalk. Depending on weather, temperature, and time of day some of the options may be uncomfortable, so choose based on when you go. I was in the dining room because it was a little chilly outside. Glad of it because when we were leaving we noticed there were mosquitoes outside.

Cocktail: Toucan with bourbon, orange, pineapple, simply syrup, lemon. Delicious!
Non-alcoholic: They also had a black tea and lemonade which I got to be less sweet, it's as expected. They have different flavors and I'm not sure which one they gave me.

Went here specifically because Chef Cruz is there this summer. So I can only speak to his menu.

My group had:

The calamari salad with lemon vinaigrette, herbs, cucumber. This has a fresh, bright flavor. This is on a bed of greens. (Sometimes seafood salad is just the seafood) I would get this again.

The chicken empanadas with spicy lime aioli had a nice flavor and crunch. Both the filling and dough were nice. I typically spring for a beef empanada, but after these chicken ones, I'll try getting chicken in the future.

The burrata & cantaloupe with arugula, pistachios, balsamic, EVOO was very tasty. Given the size and proportion, it's more like a fruit and nut salad with a side of burrata.

The house salad with orange honey vinaigrette, fennel, cucumber has a very nice flavor and is good on its own, but kind of redundant with the other salad-forward apps that we chose.

The clam toast with bacon, white wine, parsley was very good. There's only two small pieces of toast, which were a little too charred to fully eat, but the clams and broth were very nice. You should ask for a spoon if you really like the broth. I just scooped the broth using the little clam shells.

The chipotle chicken wings (special for the day) were very good. The chicken was tender and "fell off the bone." The wings were coated with a good amount of sauce with some heat to them. There was a green aioli dip to cut the heat.

Dessert - got the chocolate panna cotta, which was more of a large chocolate pudding in a glass. Not like other panna cotta I've tried.

Our server was great. I'm not sure of her name, but she was efficient and attentive.

Definitely worth a visit if you are close by this summer!

Too pricey unless it's a very special occasion. Foods ok but not particularly urban standard. It's ok

Good food, absolutely the most disorganized, oblivious, horrible service, by nice people. Yup, that sums it up.

Three of the six orders were absolutely wrong -- beef burgers instead of tuna burgers, special requests completely ignored.

Whether it was the 20 minute delay for the other 3 people to get their food after others were served, the fact that they served a person a partial Flat Tire beer because the keg was tapped and still charged full price, , or the complete obliviousness of the waitress, or the way she bad-mouthed others, we genuinely struggled to enjoy ourselves. No concessions, offers to comp the 3/4 beer, nothing.

What a train wreck. Waitstaff all looked liked they were run ragged, but it was their mistake on our order, and just made matters worse. After telling them we were eager to get the check, 10 minutes elapsed, and I went in. The restaurant to find the waitress taking other tables orders and had to request the check again. WTF? I welcome contact from the owner, who the waitress seemed happy wasn't there. The food we got was good. The experience? Not one to repeat.

Great experience! Friendly staff, cool options for indoor and outdoor seating. Chef's boards are unique and delicious! Definitely will be back.

Wonderful experience overall! Food and service were excellent. The Cesar salad was huge and the homemade dressing was delicious. We sat at the bar and Bryant took great care of us, whipping up some fun cocktails while keeping us entertained.