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Recommended Reviews
Overall rating
21 reviews
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1 star
- Mike I.Allentown, PA012676Nov 28, 2015
One of if the best steak I've ever had. They offer house signature sauces for the steaks but just pass on them, you will enjoy the steak just as it is in all its glory. Sides are huge and made for sharing. Massive baked potato and delicious corn for us.
Parking is a bit of a challenge and you don't want to stray too far from the area where the restaurant is.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Alex K.
Nov 30, 2015
Mike, thank you for the great review.
We're glad to hear you had such an enjoyable meal with us here at Shula's! We love being able to offer steaks so good they don't even need sauce, but we hope you'll try some out next time you drop by! Here's to seeing you again very soon.
Thank you again, Mike. We hope you have a brilliant day! - Barb S.Easton, PA23614Jan 9, 2016
SHULAS CLOSED on Jan 7th, 2016! Sadly though since their move to Allentown their quality and especially service went way down hill! We frequented the Promenade Shulas many times. We tried the Allentown Shulas once and never wanted to go back! It lost so much luster!!
I am sorry but when you paying those prices for dinner I expect an attentive server, that I did NOT get from the Atown place! When we would go to Shula's at the Promenade they had a real old school professional wait staff, and I appreciated their attention to detail. I don't know if the Atown place hired more college kids or what but our service sucked!
Plus the meal was no where near what we used to get from the Promenade Shulas!
Their managers should have taken a poll of what patrons thought of them moving! I KNEW it was a bad idea! Alot of people in Allentown don't want to pay those prices, but you had the older clientele from Saucon Valley that wouldn't mind paying for that type of meal! The move made it to far for me to drive then if I had a few cocktails!
So sad so see the Promenade Shulas go :( but it doesn't bother me that the Allentown Shulas closed up! Now where do I go for a shrimp cocktail of their caliber? I will miss them for sure! Maybe they will set up shop in Philly?Helpful 0Thanks 0Love this 1Oh no 0 - Laura K.Bethlehem, PA2212416Oct 31, 2015
The steak is excellent.
The service is not. Snippets of conversation with staff throughout the night:
"Olives with a gin martini? That's an interesting combination"
"Can we please have some bread?" (After asking 5 times)
"We'll seat you closer to your reservation time" at 6:25 when our reservation was at 6:30, and we had already been to the bar. And the restaurant was half empty.
"I can't find your wine..."
The service is just not well trained, overall. I won't be going back any time soon. Did they not bring the staff from the Promenade to center city?Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Alex K.
Nov 2, 2015
Thank you Laura for sharing your experience with us.
It's disappointing to hear you did not receive service of the standard we expect from ourselves. We work very hard to ensure every guest is accommodated to perfection. We'll be sure to pass on these concerns of yours to our management staff immediately. We hope you'll dine with us again, as we're sure we are capable of providing a much more impressive experience for you.
Thank you again for taking the time to share. Take care, Laura. - Leonardo M.Breinigsville, PA3261Dec 1, 2015
This review is for Lunch on a weekday. I wasn't expecting much from this place at first because I usually just visit 4 Star with 20 Plus Yelp reviews Restaurants. I just happen to have a $25 coupon and decided what the hell. Nice place prices are on the high side for the area but the service was good (Maybe because it was a slow weekday).
I asked the server if they were accepting my coupon before I ordered (Bad Idea) but I didn't want to get stuck with an extra $25 on my bill if they said no. The service was still good and they were happy to accept my coupon with no problems. I did tip the server for what the original price would have been I think that's appropriate if you use any coupons.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Alex K.
Dec 2, 2015
Leonardo, thank you so much for the 5 star review!
We're very glad to hear we were able to live up to your rightfully high standards! We strive to provide every single one of our patrons with a 5 star dining experience, and love knowing when we've done so.
We sincerely appreciate your compliments to our property and wait staff, and hope to host you for another meal sometime soon!
Thank you once more, Leonardo. Have a phenomenal day. - Denice C.Hermosa Beach, CA9710118Nov 23, 2015
Where to start......so much to say. I came here as part of Allen Town Restaurant week with a group of 4 couples. We planned to take part in an evening of catching up with old friends and enjoying the good food of Shula's. As part of the Restaurant week menu for $39, you had an option of one of two salads, a choice of entree (several cuts of steak/chicken paired with asparagus and mashed potatoes) all to be concluded with a choice of desert. Being the eaters that we are, we also chose to order a few appetizers to start.
We started with two orders of calamari, an order of a ahi tuna and the breadbaskets that most all steak houses always seem to have. The calamari was much larger then I am used to, and truly cooked very well, tender and delicious. The breading on it left it kind of soft, I would have preferred it to be crispier. However, I fear that it would have been over cooked if allowed to crisp. Two orders was pushing it to share for a group of 8. The ahi tuna should have been left out. It looked pale pink, not from being over cooked, just off color, and upon the first bite, there was zero flavor. Certainly a texture in the mouth, but there was no flavor.
As for the mains, they took our orders all of us ordering from the restaurant week menu, and after we received our salads, maybe 15-20 min after we placed our order; we received news that the strip steak on the menu was sold out. They offered to sub the prime rib...(not even similar). When we asked if we could have the larger strip, they said that they would have to order it separate and charge for the salads that we already received. However, as it turns out, the salads were charged at full price for the smaller restaurant week size, and we were charged for an extra steak that we never received (Check your bills as ours had several errors). As a consensus on the table, the meals were all just ok. No one was overly pleased or excited by his or her food. The sides were very poor with dry mashed potatoes and three small, wilted pieces of asparagus.
Come time for desert we were once again surprised when the waitress came out and said that 2 of the 5 deserts that were on the menu were no longer available, again, sold out. Leaving most people at our table with either a overly frosted (with grainy frosting) piece of carrot cake, or a single scoop of vanilla ice cream in a burnt praline cup. Neither that anyone had more then a bite or two of. Highly disappointed here.
Needless to say, we all made a statement as we were getting in our cars that this place would be over priced for a regular night out, and no one was planning to return.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Alex K.
Dec 1, 2015
Denice, we thank you for the thorough review.
We're truly sorry to hear you experience dining with us during Restaurant Week was anything less than ideal.
To begin, we've made careful note of your feedback for our calamari, ahi tuna, and breadbasket dishes, and will be passing it right along to both our management and culinary teams so we can work to address what you felt was lacking in each.
As for the main dishes, we do apologize for the lack of the strip steak, as well as for the delay in informing your table. The billing mix-up is quite atypical for us, and we'll be sure to look into the cause more thoroughly with our management team.
Regarding dessert, we're sorry once more to have run out of certain dishes. We did experience a high volume of patrons during Restaurant Week, and did our best to keep up with the demand.
Thank you once more for the detailed feedback. We truly do hope you'll consider returning to give us another chance, as we're sure we'll be able to impress you. Best wishes. - Michael V.CA, CA101167Nov 4, 2015
Absolutely beautiful Steakhouse in sorta a strange place (Allentown?) on a street and area that looks like they are year 2 into a construction plan to bring back people into the downtown area.
The restaurant is a work of art and in the summer, they have an open bar with outside seating service, very nice perk.
The steak quality was elite. Better than 9 out 10 in quality. Waitress was very knowledgable and friendly. Every aspect of the visit was perfect. We were greated warmly and had service within minutes. All questions about the menu were answered warmly and with a smile. Recommendations were given and greatly appreciated when I asked my questions. The glasses and plates were sparkling. The salads were of high quality. The sides were an very good to excellent and the steaks were fantastic.
I will eat here again, I have spread the word and will bring more people with me next time.
THUMBS UP TO ALL HERE!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Alex K.
Nov 4, 2015
Michael, we sincerely thank you for the 5 star review!
We're truly blown away by your high praise. We can't do much better than "Every aspect of the visit was perfect," right? It's wonderful to know you enjoyed our steak, wait staff, and ambiance so much. Here at Shula's, we strive to provide all of our guests with a truly fantastic dining experience as a whole, and not "just" a meal. We'll be sure to pass your compliments right along to our phenomenal culinary team as well as our equally fantastic wait staff.
As for our location, you hit the nail on the head! We're very excited to be a part of revitalizing Allentown, and couldn't be happier with the progress so far.
Thank you once more for the great review, Michael. We truly appreciate the recommendation, and look forward to serving you next time you're in the area! Have a magnificent day. - Kealii G.Allentown, PA6556181Aug 21, 2015
Lunch review: Sat in the outside area which also has a bar--very cool. The atmosphere is great (the condos and shops adjacent to the restaurant are almost done). I had the steak sandwich (chargrilled, gruyere cheese, garlic Herb mayo, and red onion jam on a toasted ciabatta with fries $17). The steak was cooked perfectly and the flavor was amazing! One of the best sandwiches I've ever had. Service from the waiter who was also the bartender was very good. I want to save my last star until I try Shula's for dinner but this was certainly a 5 star lunch. The $$$ descriptor is correct. This place is expensive but I was impressed.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Alex K.
Aug 24, 2015
Kealii, thank for taking the time to write your review.
We are glad to hear how much you enjoyed your lunch experience. Our staff works hard to make sure every guest has a perfect meal so it is great to hear how much you enjoyed your steak sandwich. We will be sure to pass your comments along to our culinary team.
We hope to see you again soon. If there is anything we can do improve a future visit, let us now. Take care, Kealii! - Emily G.Macungie, PA9342Dec 15, 2015
Tried this place out during restaurant week and will definitely be going back!! I had the black and blue steak salad and it was AMAZING! First of all the portion was humongous. Second of all it tasted awesome. The steak was melt in your mouth tender with perfect seasoning. The blue cheese dressing was really, really good. The warm bread they brought out for all of us was awesome!!
I loved everything about my meal! My friends both had burgers and loved them too. YUM!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alex K.
Dec 16, 2015
Emily G, thank you so much for your review of our restaurant!
We couldn't be happier to hear about the experience you had at Shula's. The black and blue steak was an amazing choice, and so were your friends burgers! We're glad you enjoyed them. The bread is also a nice touch! We're happy to hear you enjoyed it.
We look forward to seeing you again soon. If there's anyway we can accommodate you during a future visit, please let us know! Thanks again, Emily! - Stephanie M.Scranton, PA08Jan 5, 2016
They over cooked everyone's steak, was out of two of the main alcohols, and the waitress messed up our receipt and actually came up to our table and asked for a tip since something happened with the gratuity.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alex K.
Jan 8, 2016
We thank you for reaching out to us with your feedback, Stephanie.
We are disappointed to hear about your dining experience at Shula's. We know we are capable of much more and will work towards improving for the future. We hope you and your party will be able to give us a second chance someday!
Thank you again, Stephanie. We truly appreciate the opportunity to learn and improve. - T Z.Franklin, WI0389Dec 12, 2015
Great food. Excellent service. One of the best steakhouses I have tried in US (better than Miami Shula's). Our server went above and beyond to treat our table well.
I will be back to this location.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alex K.
Dec 14, 2015
T Z, thank you so much for dining with us and sharing your review.
We are so flattered to hear you have named us one of the best steakhouses in the US! That is not an honor we take lightly, and want you to know we will work hard to uphold this great reputation and keep serving delicious steak backed by top notch service.
We look forward to having you back in the future. Please don't hesitate to let us know if there is anything we can do to accommodate you when you return. Have an excellent day, TZ, and thank you once again.
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