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“From our conversation and the quote in the email he forwarded, this place uses a cross shredder, which is more secured.” in 2 reviews
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- Peter K.Washington, DC06Nov 8, 2023
We had a great experience with Shred Ace. It couldn't have been simpler. We had about 10 trash bags full of old records that we didn't want to just put in the trash so I called ShredAce on Monday and they came on Tuesday. ShredAce came in their truck and in 10 minutes it was all gone. Couldn't have been easier. And everyone I dealt with there was really great, especially Jose the truck driver. I will definitely call them again.
Helpful 0Thanks 0Love this 0Oh no 0 - Dee ..San Francisco, CA021Sep 14, 2023
A great shredding experience from Matt in the office and Jonathan in the field. Got a good quote and scheduling was fast and easy. Jonathan was extremely courteous as well as conscientious, shredded everything quickly and completely, and then was gone in a flash. Nothing beats this kind of good customer experience. Thanks Shred Ace!
Helpful 1Thanks 0Love this 0Oh no 0 - Aug 8, 2017
For customer service and the quickness with which the POC for Shred Ace (Eric Nussbaumer)responded and answered my call when I was searching for a quote, deserves a 5 stars. He then followed up and forwarded me an email explaining the quote parameters within minutes of my call, which was very helpful. From our conversation and the quote in the email he forwarded, this place uses a cross shredder, which is more secured.
I expect just as excellent and timely service during the shredding process.Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Matt M.
May 22, 2018
JC,
So sorry for the late response, we somehow overlooked this review until now. Thanks so much for the kind words about our service! We are so glad that you had a great experience with Eric, our technician, and our on-site shredding service. We wish you the best with business!
Thanks!
Matt - Aug 13, 2015
I love it when I am so excited by a company's fantastic service, so it is so easy to give Shred Ace 5 stars.
They were able to come out on short notice and we had many more boxes than I had initially estimated, but our 90 boxes or so were gobbled up by their cool shredder in no time (I was so fascinated by the screen that allows you to watch the container go up and then dumped over and into the shredder).
Our conference room went from looking like an episode of "Hoarders" to being ready for a deep cleaning. Thanks Shred Ace!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Matt M.
May 22, 2018
Margot,
Thanks for the good words! We didn't even see this review until now, sorry for the delay in responding. But we do remember you, and we sincerely appreciate your business. Thanks and I hope all is well!
Matt - Edwin E.San Francisco, CA04Aug 23, 2021
Excellent service; on time, very efficient.
Helpful 1Thanks 0Love this 0Oh no 0 - Sindy M.Northwest Washington, Washington, DC01512Apr 23, 2018
Shred Ace, was my hero this week. The company we currently have a contract with has awful customer service and they are always behind on their schedule. However, from the moment I called Shred Ace, the representative was very professional and polite. She assisted me right away and put me on their schedule for the date I requested. It was so last minute that I was surprised at how easy it was to schedule with them.
The person that came to service our bins was also professional and polite. He was on time and was helpful. Additionally, within 30 minutes of the service I received an email which included the invoice. This was so easy for me! It was a pleasure dealing with Shred Ace overall. I wish we found this company sooner and didn't have a 60 month contract with another company (no need to mention). I highly recommend Shred Ace!Helpful 0Thanks 0Love this 0Oh no 0 - Kim N.Los Angeles, CA13422Apr 24, 2019
If you want peace of mind and would like to have old receipts, documents, paystubs, and/or other sensitive information shredded, I would recommend Shred Ace. Their truck will come to you (which is a plus) and shred documents, hard drives, media all while you watch. They were right on time as well. Great service! Thanks!
Helpful 1Thanks 0Love this 1Oh no 0 - Melanie M.Arlington, VA34311Jul 18, 2019
A great experience! I requested a quote online and got a response within a few minutes. We scheduled my shred. The rep called to let me know where he was. He showed up on time and was wonderful! The final price was very reasonable. I highly recommend!!
Helpful 0Thanks 0Love this 0Oh no 1 - Kate W.Washington, DC0177Aug 3, 2015
We were looking for shredding ASAP and Shred Ace was the only local company that gave us flat rates immediately. The others you had to email or wait for a phone call, some phoned me back two or three days later. We were able to set up an appointment in just a few minutes via email and then my job was done.
I called to confirm our appointment and was told they will come during a window of time and they were very much on the earlier end of the spectrum which was great. A very nice worker came by with a bin to dump our documents in which worked well for everyone - we kept the boxes and he was out of the office in less than five minutes. He took the documents down and destroyed them immediately and we could go back to our work day.
I highly recommend these shredders and I am leaving a note with our company to make sure we continue to use them for our annual shreds.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Matt M.
May 22, 2018
Kate,
Thanks so much for taking the time to write such great words about our shredding service. I'm so sorry that we did not see this review until now, a bit late with a response :). Just wanted to say thanks and I hope all is well on your end.
Matt - Chuck B.Washington, DC01Feb 10, 2009First to Review
I needed several boxes of documents shredded for my business. I called about 5 different shredding services and Shred Pro was easily the best in terms of customer service, responsiveness, reliability, security and price. I highly recommend them...
Helpful 1Thanks 0Love this 0Oh no 0
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