Shear Ego Salon & Spa

I've lived in 5 cities in 4 states & Shear Ego is THE BEST salon & spa I've ever been to! I currently reside in Boston, MA, but still look forward to booking services when I visit Rochester, NY (which I do multiple times per year).

It is rare to find such a phenomenal men's barbershop & spa - but impossible to find one within such a quality salon. I LOVE that there is a men's barbershop & spa here. I have searched for something similar in Boston & cannot find it. The space is big, well-maintained, tastefully decorated, comfortable, & stocked with quality products. The front desk staff is friendly & the online booking system is so simple.

Toni is my esthetician & I cannot recommend her highly enough! Whether I'm seeing her for a waxing or for a facial service, she is THE BEST. Toni radiates a positive, caring aura. She is personable, fun, & delivers quality results every visit.

well the cut was okay- but I was charged way too much. no color just a simple cut shampoo and style - quick and easy.
over one hundred dollars - not acceptable ---a real snot with an attitude about something or other.
I am not sure why .
I think she is just a miserable person.
The girl really had a terrible attitude. I think she is a very negative and unhappy person.
I could say something derogatory- but I will refrain.

Great haircut, straight razor shave and beard trim from Sherod at a reasonable price. Highly recommended

August 18,2021
Wednesday, my teen daughter and I headed to Shear Ego in hopes of a new look for her. My daughter had her hopes & heart set on teal. Stylist explained desired outcome wasn't likely d/t the last coloring was black, but she would give it her best. My daughter's response was "okay~work your magic".Couldn't be happier and completely filled with endless joy. She is ecstatic and overjoyed with her new look

I got my hair cut here for the first time and I had a wonderful overall experience. I wasn't sure which stylist to go to, so I called the front desk and told them my availability, price range, and services I needed done. They were quickly able to accommodate. Front desk is very friendly and knowledgeable. They were great on the phone and again in-person.

I was booked with a less senior stylist, Sabrina, who was AWESOME! I have long curly hair and was looking to get a trim done. I wanted to clean up the ends, re-layer, but still keep good length. She was very honest about the impact I would feel based on the amount of inches cut (we settled on 2 inches which ended up being exactly what I needed). From the minute I sat down, we had fun and easy flowing conversation. Sabrina washed, cut, and styled my hair and I was done in 45-60 minutes! She is great and I would definitely recommend her!

The salon is conveniently located in Pittsford plaza, it is clean, up-to-date, and very lively. They offer many other services here between their salon, spa, and men's club. I have gotten a pedicure here in the past ($45-$70+) and was placed in an elegant and quiet area and was given wine refreshments. Very nice touch! You get what you pay for her!

I went in for a highlight and color. The stylist asked why I wanted a root color. Instead of color the roots she put on a lightening agent at the sink without asking me first. This did not help with the root color. I called to complain and the manager treated me like a liar. She advised me to see one of there top tier stylists. My thought is how much do I have to spend to get the desired result. 4 visits isn't enough?She called me back and offered a refund. I have no desire to continue with this salon.

I've been going to shear ego for years and usually love the services I receive but my most recent cut was unfortunately not at all what I asked for. This was the photo I showed to the stylist vs. what I received. It looked ~okay~ from the front and figured It would grow out quickly but I didn't see the back of the cut until I got home. I called back immediately and was given a new appointment where the cut was "fixed" (the second stylist did a great job with what was left of my hair) but still nothing like what I had asked for. Almost all of the blonde was cut out of my hair, and 75% of my head is now shaved without any type of fade into the top. Shear ego wouldn't fix the color and I've been unable to get in touch with a manager which is why I'm leaving a one star review.

The stylist was very informative but the business practices are predatory and take advantage of new clientele. As a new customer I called to ask quite a few questions before making my appointment as I stressed I was not familiar with their salon. They were helpful in suggesting a stylist however they did not mention the price of the stylist they happened to suggest was one of their most expensive. Their website does say $35+ for a haircut however that might have been mentioned they booked me with their farther end of the scale as i was not made aware that the base charge would be $95 even though we only ended up cleaning up my layers. i called later in the day to ask if i had been charged wrong but i was rudely told that i was not and it was my fault and "that most people would ask about price if it was an issue". I reiterated that I made clear I was a new client and conveniently no-one explained the stylists price point and that I absolutely would not have booked a $95 trim if I had known and was told there was nothing that could be done for me about their charge. I find this very predatory of their business. I hope the stylist their find a place to work that treats their customers more honestly instead of taking advantage of them.

You will definitely spend a good amount here, but they've made every effort to make you feel comfortable. I'd probably give 4.5 stars given the price level, but if you go in expecting it, the experience will be fine.

Treat yourself to a hair cut or a number of spa I options. Call ahead or use their online booking system to set up an appointment, as walk ins aren't guaranteed. I was lucky today that they had an esthetician available for a facial (though only the basic level) when I went in on a whim. They have a lovely locker room space with lockers so you don't have to drag everything with you to the room, and you could dawdle in the sauna or changing into a comfortable robe. As you wait for your specialist, you sit in a lovely "transition area" complete with tea and water station. They could provide more magazine options, but you're not there long at all.

The basic facial I received was very relaxing and exactly what I needed today.

Their work was fine, but they often have clerical problems. They delayed my appointments for several times, and canceled twice for no reason.

Today I called to make an appointment at 1pm, then called in to modify it to 7pm. When I came in they told me it 'might' be their problem, no apology was made.

Come in risk of being cancelled or delayed.