Seven Star Dental

Absolutely run, don't walk away from this place! I am an employee of the federal government, and I have fantastic insurance. Turns out Sever Star doesn't take my insurance... which is completely fine. The problem is the scam they run to still get money from people. I called to make an appointment and gave them my insurance information over the phone. I showed up for my appointment, filled out MORE forms about my insure, and sat in the lobby for 15 mins. Then I took a 30 minute tour of the entire office, and shown all the equipment. During ALL OF THIS TIME no one informed me that they didn't take my insurance. Instead they sat me in an X-ray chair and proceeded to take films of my teeth. FINALLY, after they performed a task they could bill me for, they sat me down in a room to make future appointments and let me know in a fancy PowerPoint what the bill would be. So they clearly knew all along that they didn't take my insurance, but decided to troll me into services that I didn't need or request BEFORE telling me that I'd have to pay out of pocket. It's just a straight up scam, no other way around it.

If you're already paying out of pocket and you don't mind overpaying, then there's definitely nothing wrong with Seven Star. I hope you enjoy your experience. However, if you DO have insurance... and would like to use it without being trolled and scammed out of your money then go find one of the other 1000 dentists in the area.

I don't think in my 26 years on this earth that I have ever had such amazing, professional help as far as dentistry is concerned. I came in feeling very insecure about my teeth as I was never raised to know the importance of dental health. The ladies here really know how to make you feel special and make you comfortable, while also setting you on a path to your dental goals. Everyone there was so friendly, and made my experience truly one of a kind. They got me in very quickly, asked me about my goals and happy rate my teeth while helping me set up a plan to achieve what I wanted. After just two visits, I'm already loving my smile. Can't imagine what I will feel at the end of my dental plan, but I can assure you that I will never go anywhere else again. So happy with Dr. Bustamante and the girls at seven star dental.

Love Dr. Bustamante! I have been going here for almost 2 years now and loved seeing Dr. B every time. I waited to write the review because I wanted to make sure my visits at Seven Star Dental are consistent, because changing a dentist is a big deal!

Dr. B made me feel right at home every time I go to see her and she was very honest with my dental progress and what she sees. I have had a sneaky suspicion that I grind my teeth at night and after a couple visits with Dr. B, she added that that's what her concern as well and recommended me to get a bite guard.

My previous dentists had also recommended me for bite guard, but I have been putting it off because what they quoted me were astronomical (from 2 different dentists; also, whatever they recommended was not covered by insurance either). When Dr. B suggested bite guard, I was expecting the same-ish number, but decided that I was gonna get it anyway since I could physically feel my teeth and gum issue deteriorating. To my surprise, her quote was actually 1/4 of what the other dentists quoted me (and whatever she quoted was covered by insurance), so my out of pocket cost actually ended up being 1/10 of what the other places quoted me!

Dr. B also has a very good memory and remembers everything I told her. She made me feel like she really does try to get to know me and I really appreciate that.

I would highly recommend Dr. Bustamante if you want a dentist who is caring and honest.

The office decor draws you in. Wearing hardware in my mouth for a few years has been the true test. After seeing other dentists and all of them having the same reaction about the unsatisfactory and substandard work that was completed is unbelievable. Knowing that the hardware that was put in has failed due to Dr. Bustamante's quality of work. I would not recommend this place. Do not let the alluring decor of the place fool you. Don't be blinded by the lights or fancy sink.

The average person would rather be audited daily by the IRS or speak in front of a crowd before going to the dentist. Seven Star Dental understands this and overcomes dental phobia by providing excellent customer service and highly skilled dental hygienists and support staff. Oh, and the Yelp checkin offer doesn't hurt either.

I have had my teeth cleaned here twice and both visits have been excellent. The email reminder confirmations make sure I arrive on time. The front desk staff are helpful and patient with many questions about insurance coverage and other miscellaneous items. The hygienists are friendly and highly skilled at cleaning even the most difficult teeth. Their equipment is state of the art as well. Oh, and did I mention that upon sitting in the dental chair the hygienist hands you a remote to the Roku to control the Pandora radio station playing in the room. Whaaat?!

This most recent visit I waited for less than 2 minutes before I was whisked away for my cleaning. I didn't even have time to check in on the Yelp app or check social media. Ha! I wish doctors offices and DMVs would be that efficient.

When leaving, one is handed a goodie bag with several useful items and is a nice branded way for SSD to give you something to remind you about their excellent business. I'll be back :)

P.S. Hate parking downtown? They validate in the next door garage. No excuses, now go get flossing!

TLDR: If you leave a mediocre review about them, Dr. Bustamante will CANCEL you as a customer and you'll have to find a new dentist.

I liked them at first. Convenient location downtown, friendly staff, decent membership plan, and I was happy with the treatment I received, up until January. I had my third appointment scheduled with them for early February, 2021. This appointment was scheduled in September 2020. I got a call a week before the appointment saying that they had to reschedule the appointment because they were operating on limited hours. I wasn't happy that they waited until the week before the appointment to push my appointment back 6 WEEKS LATER, and there was no sooner appointment they could find me. I posted a negative review online that day. A few days later, I get a call from one of the assistants asking about the review and telling me about the reason for the rescheduling being due to Dr. Bustamante's husband's death, which I didn't realize. Feeling bad for Dr. Bustamante, I removed the negative and review the same day, and adjusted my review on google to give them 3/5 stars, explaining the situation, which I was still less than thrilled about how they handled. I was hoping they would try to call to get me in a earlier for a cancellation. If they had, I would have gone back and adjusted it to 5 stars.

I got a letter in the mail from Dr. Bustamante, ending our patient-provider relationship, saying I'd need to find a new dentist. I was paying for their Kleer membership. My last appointment was in October, 2020. I paid the plan November, December, and January with an appointment scheduled in February. Dr. Bustamante refused to refund the 3 months of plan I paid for but did not receive service after she canceled my appointment.

Since the original dentist Dr. Battier passed away, the Quality of service has declined. The current dentist is constantly unable to service any of my dental needs and always insisting on referring me to a specialist. Also With speaking to the staff I was advised in 2017 that there was a credit against my account due to a service that was billed but never rendered; it is now 2018 and the credit has not been refunded to neither myself nor my insurance company.

The biggest disclaimer if there ever was a disclaimer- I am the WORST dental patient you can ever imagine. Temperature sensitivity, an aversion to novocaine and lidocaine accompanied with sensitive nerves, dental anxiety, and a busy work schedule sum me up pretty well. Dentists just love me, ha! However, that might add even more substance to this statement: Dr. Battier and her staff are the kindest, most intelligent, accommodating and caring staff I have ever had the pleasure of gracing my pearly whites.

A friend from work recommended Seven Star Dental. She lives/works downtown and everything in her life is chic. Go figure, even her dental office would be amazing! I loved the idea of being able to get my twice a year cleaning done over my lunch hour. I called, made an appointment and was set.

When I met the staff for my appointment I knew I was with a different level of dentistry. They were cheerful, pleasant, and took time to get to know me. (They might have even had matching hair accessories.) They showed me around the office. The calm colors, clean lines and modern decorations gave the feeling of being in a spa. I was really impressed after my consultation though. The technology they use is top of the line. They took pictures and measurements of my teeth and spacing, pulled up x-Rays in from of me on my own screen to explain things, and answered any and all questions I had. After I met with Dr. Battier I was taken to the payment office. No one loves to pay, but I loved how they had matched up the cost with what my insurance would cover. I knew down to the penny how much each treatment plan would cost for me out of pocket and was able to schedule accordingly.

I had to have a crown done and the most appealing part was their 3D printer they have on sight. That means no temporary, I could walk out and not return for my next 6 month cleaning. One Bridget Jones' Diary and a Netflix show later, I was done! How many other offices email you on their vacation to see how you are doing afterwards? This one does.

Seven Star Dental is a top notch dental facility and gets a 5 star review from me.

I was looking for a dentist in Cincinnati and I think I hit the jackpot with Seven Star Dental. I first looked into Seven Star simply because it's very conveniently located. After my first visit I was very pleasantly surprised.

The staff is super friendly, welcoming, and fun--but it's clear that their top priority is patient comfort and care. Its like the dentist office from the future with all the cool amenities and cutting edge technology. Pandora, Netflix and Hulu at your fingertips in each room while you are seen, digital x-rays with minimal radiation, digital pics of your teeth so Dr. Battier can explain exactly what's going on with a high resolution visual aid.

You can get text and email reminders of your appointment which is helpful for busy folks like me. They're really helpful in explaining the services, the costs, and keeping everything easy from start to finish. I highly recommend checking out Seven Star Dental.

Never in my life have I been as comfortable, welcome, and catered to in any dental office or medical office for that matter.

Scheduling was a breeze and I received several reminders via text about my appointment.

Walking in the door, I was immediately greeted by EVERYONE behind the desk including a hand shake. I was offered water or coffee to warm up. While waiting (very short wait), several people checked up on me.

When I was taken back, the assistant have me a tour and sat me down to get to know me and go over my medical history. Everyone bent over backwards to make me feel comfortable and help me understand every step.

The exam rooms are clean and top of the line with a TV where you can choose Netflix or music to stream.

I have severe medical phobias and I was completely at ease. Incredible place.