5 Star Fluff and Fold Laundry Services
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Services Offered
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Review Highlights
“On multiple occasions, Dakota has gone out of his way to ensure top notch customer service to my father.” in 53 reviews
“I will definitely be using SDFNF in the future and telling everyone I can about how great my experience was.” in 2 reviews
“Fast, prompt, professional and very committed to giving you top notch service with a quick turnaround.” in 3 reviews
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About the Business
"Got Dirty Laundry?" FREE Pick Up and FREE Delivery. Wash/Dry/Fold/Hang Service. We charge by the pound, not each item! (Better for you!) We can service Large Capacity Commercial Clients-Including AirBnB's-Vacation Rentals-Spas-Medical-Janitorial-Pets-Wellness-Salons-Sports-Senior Facilities-Hospitals-Dentists-Hospice Care and many others. We offer SAME day, NEXT day Service. Reduced Senior/Military/Special needs- Rates. Wash N Fold pickup & delivery service. Leave your items outside and we will return them there. Reliable, Experienced, Professional, Dependable since August 2014. We are a MOBILE (no office) Personal Laundry Service. We come to you, pick up your "Dirty Laundry", bring it to our Contract Laundromat, where it is sorted and processed by our personally trained professional staff of attendants, your order is sorted- washed-dried-hung or folded (we follow your instructions). Then it is placed in protective plastic and delivered back (FREE) by our Friendly Drivers. Please Read our Reviews, check our website for prices and to schedule a FREE quote or Request a Pick Up! We save you "TIME"-Gas and Frustration. Wash n fold wash and fold fluff and fold- fluff n fold laundry pickup laundry pick up laundry drop-off laundry delivery wash n fold laundry mobile laundry all of San Diego laundry service pick up laundry service. We do "Got Dirty Laundry" like no one else!
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Amenities and More
Ask the Community
Q:
How much per pound?
A:
Hi Amber and thanks for asking. We offer a variety of prices depending on your needs and situation. Please refer to our pricing on our website: https://5starfluffandfold.com/services/. Please contact Ericka at 619-723-7517 for your personal quote… more
Dakota K., Business Manager2 years agoQ:
Do you serve santee?
A:
Thanks for contacting 5 Star. Yes we do serve some parts of Santee. It does depend on where you are. Could you wait until tomorrow and call or text Dakota at 16197237517 for a better decision? Again, thanks for contacting… more
Dakota K., Business Manager3 years ago
Recommended Reviews
Overall rating
102 reviews
5 stars
4 stars
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1 star
- 12115551Nov 10, 2023
Have only used them once to wash a large feather comforter/bed topper. They were very responsive. They came and picked up and the next day dropped back off. Price was reasonable. Service was smooth. I would use them again. Overall I was happy with the results.
Helpful 1Thanks 0Love this 1Oh no 0 - Aug 2, 2023Updated reviewPurchased a Yelp Deal
Not sure what is happening, but they haven't been on time for their pick up appointments for the past few times.
When it was just Dakota, I felt like I got great service, but now that there are many new people, I haven't had the same consistency... but they are still ok.
For example, right now they are 2 hours late for pickup ---supposedly due to traffic they say--- and I need to get going... this is not making my life easier. (sad face)Helpful 3Thanks 0Love this 2Oh no 0Mar 20, 2020Previous reviewMy first pestilence / plague / pandemic services review ! Home laundry service in San Diego! Thanks be to God!
And to Dakota from #sandiegofluffnfold !
My washer broke a week ago and of course my bedding needed changing and I have a bunch of stinking dirty clothes and towels etc... in the hamper
I've trusted Dakota for professional laundering for years, now I really need his service for my home.
A great option for people like me, seniors, disabled, special needs, and even healthcare workers who have laundering challenges.
Pass the the name '5 Star Fluff and Fold' on to those in San Diego who need it!Jul 12, 2017Previous reviewRELIABLE Dakota and his team are reliable and easy to work with. They are fair and really work to do provide good customer service.
KNOWLEDEGABLE For a busy person, this can be a lifesaver. They do a good job and when I mean good, they are great. They are considerate of your clothing. I get the clothing that needs to be hanged back on hangers and everything neatly folded and returned in a timely manner. They won't shrink your clothes because they are mindful of what is delicate and what is not etc... They know how to handle them.
TIMELY Usually if you have them pick it up in the AM, they can have your laundry ready for you in the Am the very next day.
FAIRLY PRICED I've used them several times for my personal use and business use. Yes, they do charge per lb. with a minimum but amazing how they extend a discount for seniors, military AND special needs! Imagine having your aging parents laundry done for them or setting this up for people with physical challenges. It's really worth it. Their regular charge isn't exorbitant, but fair at $2.75 at the time of writing this review (http://5starfluffandfold.com/price/) --- for me, I call them when I am in a pinch at home and yes, once it was almost $100 but now I know to pick the pieces that I need asap and was the others later.
FREE Pickup and Drop off
SPECIALIZED I hear they are also great for oversized pieces like comforters too.
CARING CUSTOMER SERVICEOne time, they forgot to drop off one of my bags, but they were awesome and got me the bag back as soon as they noticed the mistake.
I will use them again and again and would recommend them to anyone.
HOT TIP Purchase the Yelp Deal. That's what I did! - Grace F.San Diego, CA04Apr 4, 2024
This was the best service! My washing machine broke and I was a few days from surgery and wanted to get everything ready. They were so helpful and communicative - even dropped off the laundry early before I left for the hospital. Wonderful service - my clothes were so soft and smelled amazing! Great company!
Helpful 0Thanks 0Love this 0Oh no 0 - Teri G.San Diego, CA020Jan 20, 2024
It was wonderful to have someone else do my laundry after I let it stack up too long. I think some items would have been hung if I had provided hangers?the laundry dry was clean and odorless, maybe washed with a hypoallergenic detergent? It could have been organized better and put in smaller bags for easier lifting. The bags were tied in knots and difficult to open. Probably would use again because it is pricey but comparable with other companies.
Helpful 0Thanks 0Love this 0Oh no 0 - John R.San Diego, CA041May 9, 2023
As a loyal customer of 5 Star Fluff and Fold, I can confidently say that this laundry company is the best in the business! I have been using their services for many years now, and they never fail to impress me with their exceptional work.
One of the things that I appreciate most about 5 Star Fluff and Fold is their punctuality. They always show up on time and are very efficient in their work. This is especially important to me, as I have a busy schedule and cannot afford to waste time waiting around for my laundry to be done.
The quality of their work is simply outstanding. They take great care in ensuring that all of my clothing is cleaned to the highest standards, and they always deliver everything back to me clean, fresh, and perfectly folded. I don't have to worry about a thing when I use their services.
Overall, I highly recommend 5 Star Fluff and Fold to anyone who is looking for a reliable, trustworthy, and high-quality laundry service. They truly deserve their 5-star rating and are a true gem in the laundry industry. Keep up the amazing work, 5 Star Fluff and Fold!Helpful 1Thanks 0Love this 0Oh no 0 - Mike M.Easthampton, MA323Sep 20, 2022
This is a cool place. I was staying at a local hotel and needed to do laundry. I brought my clothes there and was greeted by a very helpful person. I did my laundry and had breakfast at the adjacent diner. All in all it was a good experience.
MMHelpful 3Thanks 0Love this 0Oh no 0 - Don T.Alpharetta, GA01122Sep 28, 2022
Was staying for a week at a local hotel and needed overnight laundry service. 5-star provided exactly that and more. They were quick to respond to my Yelp message for a quote, and text conversations were clear and succinct. I left the laundry at the bell desk and Ericka kept me updated until it was picked up. The clothes were dropped off within the estimated time and they were clean, neatly folded, and smelled great!
I wouldn't hesitate using them every time I'm in town.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Dakota K.
Sep 29, 2022
Thank you Don for your kind words. I'm glad it worked out for you!
- Dianne P.La Mesa, CA043Oct 19, 2023
I used 5 Star Fluff and Fold for the first time this week. It could not have gone better. They picked and delivered my laundry at the time they quoted, the people I interacted with were polite, professional, considerate, and friendly. This is the first time I've used a service like this so I can't compare prices, but my clothes (including a queen sized quilt) look great and I am very happy with the results. I would use them again without hesitation.
Helpful 0Thanks 0Love this 0Oh no 0 - Dawn S.San Diego, CA05Sep 28, 2022
I am amazed at the customer service and quality of care w/ this super duper local business!! I asked a yelp quote and got a response in less than 10 min! They picked up a super large load of laundry ( 59 #) ona fri sndi got my order back same day!! Really!? The quality of care was super, they hang my uniform tops for no additional charge. My clothes are clean! Tytyty!!
Highly recommend! Great company to work withHelpful 2Thanks 0Love this 0Oh no 0Business owner information
Dakota K.
Sep 29, 2022
Thanks Dawn, it was our pleasure to be able to provide you with what you were looking for in a Personal Laundry Service. Hope to see you again.
- 2214728Apr 25, 2022
First time using this company and they were PHENOMENAL. My washer/dryer broke and I was in a dead panic with soaked clothing. I called, left a voicemail, and within 5 minutes I got a call back. They were at my place within 20 minutes to pick up the clothing. Got it two days later and clothes were meticulously folded and cleaned. As a complete side note the man who picked up the clothing and the woman that dropped them off were absolutely delightful, happy, and quick to answer any questions. I never use laundry services but after this I will absolutely be doing so particularly with them. 10/10 would recommend.
Helpful 3Thanks 0Love this 0Oh no 0
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