School of Imagination
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Virtual Classes in 4 reviews
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Review Highlights
“The teachers are amazing and you can tell how passionate Charlene and her staff are about helping every child.” in 11 reviews
“My daughter is attending their infant development program through Regional.” in 4 reviews
“His last preschool was more like a daycare and did not foster his learning and growing like SOI did.” in 4 reviews
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About the Business
Business owner information
Charlene S.
Award Winning Inclusion Preschool providing the education, therapy and tutoring services for children.
Location & Hours
Amenities and More
Ask the Community
Q:
We have friends moving here from England in a few months. They have an autistic 8 year old who would be going into third grade. Do you have any recommendation on an elementary school for kids with autism? Thank you!
A:
Hi Brandon, We recommend your friends start with the Local School District and IEP Process. School districts in the United States must provide free appropriate public education (FAPE) to all students, including those with disabilities, under the… more
Charlene S., Business Owner2 months agoQ:
What age does SOI start?
A:
Thank you for your question, Celeste. Our preschool services begin at 18-months and go up to ages 4 and 5. Please let us know if you have any additional questions! Best… more
Alex R., Business Owner5 years ago 1 person found this helpful
Recommended Reviews
Overall rating
33 reviews
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1 star
- 4481122May 21, 2023
We lucked out living so close to SOI, having enrolled here without much research and receiving priority based on our proximity. It was later that I heard of their stellar reputation and waiting list. And it's no wonder -- the owner Charlene and staff are warm and welcoming, and the kids are well supported in their social/emotional development as well as their learning. I believe their advantage is that they also have occupational and speech therapy services, so the instructors are generally better trained in that respect. For example, last month I got a call that my 3-year-old had unfortunately kicked a boy. Instead of the standard "here's what happened and how we handled it," they wanted to understand more of his behavior at home and also created a plan to support him at school, such as through puppet role-playing during circle time and books specific to his behavior, which would help the other classmates stand up for themselves as well. Good thing it was a one time incident, but I know that the teachers helped him learn his lesson. I'm happy to be able to send my son there for another upcoming school year!
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Charlene S.
May 22, 2023
Your kind words and positive feedback mean the world to us and we're thrilled to have your son as part of our school community for another school year. It's truly a privilege to be a part of his journey.
Again, thank you for your trust and for choosing the School of Imagination. We're honored to be a part of your child's educational and developmental experience. - Melissa S.Fremont, CA0343Aug 25, 2023
Let me start off by saying that we have liked and appreciated the time my son has spent at school of imagination. He started in the step 1 program at 2 years old and competed the step 2 program. Once my son was 4, we were contemplating step 3 vs TK with the school we have chosen for his elementary years. Nearing the end of his step 2 year, we realized the school was no longer the best fit for us.
Pros:
-Inclusive environment for kids with autism or additional needs. My son also had very specific nutrition needs. They were very accommodating and this was a huge deal for us.
-Low ratio of kids to teachers gives each child (special needs or typically developing) lots of individual attention. Your child won't be lost in a group of 25 + kids.
-If all the stars align, your child may be able to get occupational therapy and speech therapy during the school day as well. So the fact that my son was able to have OT in the morning and then go straight to his classroom was so nice! OT Ms. Shruti is 5/5 stars, we love her.
Some of the reasons we decided not to enroll in step 3:
-The program runs year long, the number of days "off" are high. Holidays of course, but also a spring break, winter break, summer break and this year they added in a week long "pre summer break". I counted about 30 days off plus some random minimum days. I'm a working mom, and do not have flexibility with my job. So this was really hard for us. I would need to schedule days off work or try and find/pay a sitter. If you have a WFH job or have family help, this might not be a problem for you. In addition the school schedule can be changed at any time. This last year Spring break was changed an entire week. Thank goodness that we didn't have an actual trip or vacation booked! The plans we did have I was able to move.
- Field trips sound like an amazing way for the kids to experience different activities and places outside of school. I have no issue with field trips. My issue is the way field trips are planned and implemented. During my son's step 2 year, they had 2 field trips. One to the pumpkin patch and one to the fairy Garden. Here's where it becomes a problem: field trips are 2 hours long, a parent must drive and attend with the child. The rest of the school day, including before and after care is canceled! There is NO refund to parents who pay for "early birds" and "late birds", nor for half of the school day that's not used. In order for me to take my son on the field trip, I have to lose an entire day of work pay, pay for the field trip, gas, etc to the trip and then find childcare for my son for the rest of the day if I wanted to work. If you chose not to bring your child on the field trip there is no option for them to attend school!
Although Charlene the director provides ESDM intervention plans, this is a separate service and comes at a separate cost. We thought (given the information on the website and tour, etc, that the teachers were all trained in ESDM practices.)We quickly realized that was not the case. Some had behavioral strategies, but the training varied between teacher and therapists. (Side note: if you are not familiar with ESDM, I recommend you buy the book and start implementing the recommendations. You can also go to helpisinyourhands.org this is a free resource created by Sally Rogers, creator of the early start Denver model.)
Cost. The expense became prohibitive for our family. It's about $25k/year for full time. This is from 8:45am-2:45pm (approximately, each class is staggered by 15min). Extra for before/after care. A $285 materials fee I found to be excessive. That's about $4k of money for "materials" per classroom. Parents are often asked to bring in extra stuff such (pumpkins for Halloween, Easter eggs filled with goodies, shirt for tie die are examples) as well as Amazon donations. Solicitation for donations/money and publicity with the city of Dublin- It's overkill. Almost every single event at the school is connected to raising money. It's very unclear where this money is going to. One example- an envelope came home with my son for their "share the love" event in February. The envelop stated that $25 could cover such and such services for a child in need. One of the services listed was music therapy. SOI doesn't even provide music therapy! There were also no opportunities for parents just to enjoy their child's classroom without the pressure of donating more money.
If you are reading this and your child has autism, and you are stressed because of the cost, or the long commute, or you are #50 on the waitlist - it will be OK. There are other options. In hind site, we sacrificed a lot: driving 30-50min each way, spending a huge chunk of my income because we thought this school was the only way our son could thrive in school. Was it worth it? For the first year, yes. After that we are not sure. I had more to add but yelp has a character limit :D Feel free to message me with questions.Helpful 10Thanks 0Love this 0Oh no 0 - Vasudha K.Milpitas, CA04Dec 16, 2022
School of Imagination was a blessing sent to us as we explored various schools for my preschooler. He had just started talking, and we struggled to find the right fit. Special thanks to Ms. Lupe, Ms. Amanda, Ms. Kate, Ms. Alisa, and all SOI family services who helped my son feel safe and happy. He loved them so much that he cried leaving the school at the end of the school year and he still misses and asks for them. My son showed tremendous growth emotionally, academically, and behaviorally. I highly recommend them.
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Megan M.
Jan 4, 2023
Hello Vasudha, thank you so much for the thoughtful review! It was a pleasure to have your kiddo be part of the School of Imagination family!
- Mai P.Dublin, CA1126Nov 22, 2022
This review is long overdue. This school is a dream! My daughter is attending their infant development program through Regional. From our initial consultation to her current enrollment, the entire process has been seamless, organized, and professional. Big thank you to Aye, Ms. Nicole, Ms. Charlene, Ms. Amy, Ms. Jonni, and Ms. Theresa. My daughter is doing well in their little sunshines program; afterwards, we plan on enrolling her in their preschool program. You couldn't find a school with a more caring, experienced, professional, and invested staff. So grateful and thrilled with our experience.
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Charlene S.
Dec 2, 2022
Thank you so much for your kind review and incredible support! Families like yours inspire our team. We are humbled to be part of your daughter's journey and can't wait for her wonderful future ahead!
- Diana D.Hayward, CA04115Sep 16, 2022
This school shows genuine love to the children and dedication to their craft. My son loves coming here. He loves all his teachers and enjoys all the activities they do.
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Megan M.
Nov 18, 2022
Hello Diana, Thank you so much for these kind words and for allowing us the opportunity to work with your child.
- Rubina Rafath M.San Francisco, CA01Apr 6, 2023
we received speech therapy here and they are out of network other than Kaiser. so it's on the expensive side. There was not even a small improvement after 6 months. we had sessions with Ms. Evelyn, she always arrive 5 min late to pick up the kid and drop the kid 5 min earlier. I didn't see any dedication from her. Even we can't enter the premises and need to be at the parking all the time. They are more of money minded. The Zoom link won't work and they say there is 20 min parent-staff session, we never had that.
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Charlene S.
Apr 10, 2023
To our YELP customers/readers
This Yelp review was Mother's first and only request of us. There was no communication with us before or after this review, unfortunately.
In this situation, the father picked up their child, not the mother, so we verbally provided information to him. The same information is shared in our parent portal for both parents to review.
We wish we had the opportunity to provide more help.
###
Dear Rubina,
Thank you for sharing your feedback with us. We appreciate your honesty and would like to take the opportunity to address your concerns.
Regarding your comment about parents being allowed in therapy sessions, we understand the importance of parent involvement and always honor any requests made by our families. Your husband did join the first few sessions. Please let us know if you would like to join more. We would be happy to have you join the session.
We would also like to address confusion regarding therapy sessions ending early. While direct therapy does not last the entire hour, time for collaboration and communication between parents and therapists is crucial. We allow time at the end of each session for parent coaching and documentation, as these are essential components of the therapy process. We are sorry this was perceived as ending early.
We want to assure you that we take punctuality very seriously. We learned Evelyn would wait downstairs up to 10 minutes after your child's session starts. If you were later than 10 minutes, she would return to her office and wait. Unfortunately, in those situations, the therapy session is not as long.
Lastly, we want to address your comment about us being money-minded. We assure you that this is not the case. We are committed to providing high-quality care to all our families, and we understand that therapy can be expensive. We offer scholarships and other financial assistance available upon request. Please let us know if you want to complete a financial assistance application. We are always looking for ways to make our services more accessible.
Thank you again for your feedback, and we hope to have the opportunity to work with you in the future.
Best regards,
Charlene Sigman - Ashley R.Castro Valley, CA1272Jan 2, 2023
My son attends School of Imagination via their speech and occupational therapy sessions. He has Ms. Kate for Occupational Therapy and she is phenomenal. She's absolutely the perfect person to work with little kids. Her positive attitude is infectious and my son loved her from day one. She's a godsend. Then there's Ms. Christina, his speech teacher, and the introduction to the wonderful place of School of Imagination. I sought speech services when my son was delayed in speech and she is AMAZING. When you get a gut feeling about a person and you just know they are great -- that is the feeling I had when I first met her. She's knowledgeable, thorough and tailors her sessions for my son. She's always willing to change tactics and gets excited about any little bit of progress just like I do. I seriously don't know how I would have made it without her encouraging words. She's THE BEST. I simply adore her. I love her. I really and truly do. There's no one else I would trust with my son but her. She's amazing. Then my son qualified for early intervention -- and here he got the introduction to the Little Sunshine's class. Hands down, the best class ever. My sons personality finally emerged through that class -- his receptive learning flourished and those teachers are absolutely amazing!! I love each and every one of his teachers and the highlights of my day are getting to speak with them about his progress. I don't know where we would be without this school. Currently trying to get him in the preschool but the waitlists are long so if this review convinced you to take a look at their website, please do yourself a favor and get on a waitlist now!!!!
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Megan M.
Jan 4, 2023
Hello Ashley, Thank you for such an amazing shoutout for our program and team. We are so happy to have your little one with us and can provide support in their early development. We love that your child and family are part of our SOI one.
- Priyanka C.San Francisco, CA01Sep 8, 2022
Everyone wants a piece of you".. your time I mean.. it literally feels this way when you are trying to juggle your younger kid's Occupational therapy, Speech therapy, daily ABA sessions, school support, parental training, swim
lessons, doctor appointments PLUS your teen's school pick up's & extracurriculars.. while working full time! Everywhere I go, all I hear is" looks like you aren't keeping this a priority" ..so while I am running like a headless chicken working through the ultimatums & forever changing schedules .. I do meet few kind people along the way.. who want to do their bit to make someone's life easy.. one such sunshine in the rain is "Rebecca Reece" at school of imagination.. I had to change my daughter's OT & ST schedules multiple times .. thanks to the erratic scheduling of ABA providers but Rebecca is always there..quick to return your call/text, listening with an empathetic ear & big heart.. recalibrating effectively every time, giving you ideas/options on what may or may not work.. never judging you, being disrespectful or dismissive. -Priyanka
Thank you Rebecca, know you are doing a fantastic job and parents like me appreciate all that you do.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Megan M.
Sep 16, 2022
Hello Priyanka, thank you for this amazing shout-out for our team member Ms. Rebecca. We are so glad she could assist you with your needs and be so responsive. We understand juggling all the vital services for the children and are glad Ms. Rebecca could be so helpful.
- Dianne M.San Francisco, CA04Jun 23, 2022
This school has been a God send. While my little one does not start until August, the enrollment process and the communication with the school has been outstanding so far. We did the Open House tour and were immediately sold on enrolling our son there. The teachers seem amazing and the fact that he can do his speech and occupational therapy there makes it even more perfect. I would recommend this school to any parent who is looking for a school to send their children who needs a little extra attention in certain areas of development!
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Megan M.
Jul 6, 2022
Hello Dianne, we cannot wait for your family to begin with the School of Imagination and all fun for the new school year! Thank you for entrusting SOI with your little one's early education and support services!
- Prabhu S.San Jose, CA64736Jun 2, 2021
This is the best school for kids who need that extra support and help in their developmental needs. Ms. Charlene, Ms. Tanya, Ms. Kathy and all the specialists changed our child's life. They provide the best support system and go out of their way to support kids. Mitch is also awesome. Great place and highly recommend
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