Review Highlights
“alex helped me out immediately and was able to change the battery on my dad's watch and fit it to my wrist.” in 51 reviews
“Went in the other day looking for a ring and Bob was extremely helpful helped me find the perfect ring!!!” in 30 reviews
“This is the second time I've bought jewelry from SM Jewelry and Loan and I'm sure there will be many more purchases for me in the future.” in 5 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
Michael K.
Service is our #1 priority! We are family owned and operated. Se Habla Espanol. Open 7 Days Instant Fast Cash-No Credit Check Top Dollar Paid for Scrap Gold "Loans from $5.00-$1,000,000.00 in minutes". Expert Jewelry and Watch Repair Done on Premises Graduate Gemologist on Premises
Ask the Community
Q:
Does anyone have a super 8mm movie projector for sale?
A:
Q:
How much are the rolexes for men?
A:
They range from about $2000 and up depending on the model and age.
Alexander F.6 years ago
Recommended Reviews
Overall rating
208 reviews
5 stars
4 stars
3 stars
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1 star
- WhittneyMarie M.Carson, CA01May 17, 2024
Today's visit was monumental for me. I was selling my wedding ring after a tumultuous divorce. And when I walked in, warmth, care, and graciousness were immediate.
Eddie, Damian, and the pleasant older man security guard (military) made that daunting visit beautiful.
Damion congratulated me on this new phase in life, and boy did the tears well up inside.
If you want a fair price, with beautiful care and customer service, then, come here! You and your items will be held very well! Thank you gentleman, I'll never forget your kindnessHelpful 0Thanks 0Love this 0Oh no 0 - Chris S.Santa Monica, CA1621May 19, 2024
I've been coming in for years and I've been helped by Damian and Alex and they are the absolute best, be careful you might come in for a ring and end up leaving with a bracelet and necklace too because they are just too helpful and always make sure to work with the customer. Other than that amazing customer service this is the place for hidden gems.
Helpful 0Thanks 0Love this 0Oh no 0 - J.L. P.Los Angeles, CA05May 3, 2024
Rarely do I come across a business such as this. A standout and a true gem in the jewelry and loan category. The store is filled with exquisite finds, collector's items, rare paintings, top of the line road bikes, guitars, and well the list goes on. You may have the good fortune of stumbling across a place with gold coins as Santa Monica Jewelry & Loan, but I doubt you'll find a team that makes you feel as welcomed and appreciated for your business. Needless to say, you're reading about the place you cannot afford to ignore. Real experts, really good service, and you will really be disappointed if you went elsewhere. Ask for Damien and you'll see what I'm talking about. Tell him J.L. sent you.
Helpful 0Thanks 0Love this 0Oh no 0 - Dwayne C.Los Angeles, CA57163Mar 23, 2024
I popped into Santa Monica, jewelry and Loan to sell a very expensive unit. I was helped by Sebastian, he really knew his stuff. I even ended up buying some silver coins that they had in their collection. Though they were busy and they were very helpful and got me out really fast. Very nice spot. I'll definitely come again. You should definitely check them out toI even ended up buying some silver coins that they had in their collection. They were busy. They were very helpful. Very nice spot. I'll definitely come again. You should definitely check them out too.
Helpful 0Thanks 0Love this 0Oh no 0 - Marcia R.Jurupa Valley, CA1819Dec 11, 2023
I went there to get the batteries in 2 watches replaced. In the process, a number "X" on one watch fell off. They went above and beyond in an effort to fix the problem. Even had to send the watch out to a specialist. Sebastian was so helpful - way beyond what anyone would expect. I would recommend this store to anyone. The entire staff was professional and friendly. They have an interesting mix of items so it's fun to browse. Worth your time just to stop and check it out.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 5, 2023
After visiting another local coin shop with my mother and being scolded out for not wearing the face diapers in January 2023 over 3 years after the Plandemic, we had the pleasant welcome by Debbie at Santa Monica Jewelry & Loan. The prices are just as good if not better and much friendlier vibe here. We got some nice Canadian Maples and a few different silver coins. No pressure, a very pleasant experience!
Helpful 1Thanks 0Love this 0Oh no 0 - Colby P.Santa Monica, CA016Apr 15, 2024
These guys are great. Knowledgeable, interesting selection, and Damien is the man. Check it out.
Helpful 0Thanks 0Love this 0Oh no 0 - Laura L.PACIFIC PALISADES, CA0171Jan 24, 2024
I am so sorry that downtown Santa Monica has tremendous crime, drug addicts and extreme homelessness, that has led to this.
It is sad that you, a business, has to live in fear, when every unassuming, potential customer enters your door.
Imagine a security guard hovering behind you because you inquired about an item of jewelry. A potential criminal, not customer?
That was my experience.
Well so sorry, again. i am a jewelry person.
Local....just passing by, I decided to look for a possible deal.
Money in my purse and plenty of plastic...LOL
You made me feel very uncomfortable.
My first feeling was fear upon entering your shop to begin with.
Will the criminals come, and rob me of my 20k+ diamond rings and watch...???!
Wrong time and place?
I wasn't wearing too much.
My first thoughts.
But no, you made me feel like the criminal.
Okay.
Bad neighborhood now, , so sad.
Unsafe.
You should move so you don't fear everyone who comes through your doors.
Just my opinion.
Your neighbors have.
Downtown Santa Monica, is one of the most dangerous places on the westside.
I promise never to come through your doors again.
At least while you are in your current location.
I don't want either of us to fear me being in your pawn shop.
If you are worried about me, then you have a lot to worry about.
I was justified in my initial fear.
Glad neither one of us was robbed.
Best,
Wish you only that.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Michael K.
Jan 24, 2024
Laura,
We sincerely apologize for any discomfort you experienced during your visit. We are a small family run business and pride ourselves on treating our customers like family. We certainly would not be doing business in this location if we felt it was unsafe for us, our employees or our customers. We love Downtown Santa Monica and are very proud to live, work and service this community.
Like most jewelry stores, we provide a security guard with the intention of prioritizing safety and security of everyone that enters our shop. It is It is not intended to make you, or anyone, feel like a criminal. Nor is it intended to suggest Downtown Santa Monica is dangerous or unsafe. We understand that the presence of our security guard may have been perceived differently by you and we are truly sorry you felt this way.
We thank you for bringing your experience to our attention, we will speak with our security guard and reinforce that they be mindful of customer perceptions such as yours. We sincerely wish you all the best and would love to welcome you back and we’d be happy to schedule an appointment with you to show you anything you want in the most comfortable setting possible. We are certain that if you came back in and got to know our staff, you would have a very different opinion and would find your shopping experience here extremely pleasurable. - Tako V.Long Beach, CA01Feb 13, 2024
I had an amazing experience at Santa Monica Jewelry and Loan! Damien and Debby were incredibly patient and helpful, guiding me through their impressive selection of jewelry pieces. They went above and beyond to make my birthday special, hooking me up with some truly cool pieces that I absolutely love. Their exceptional customer service and genuine enthusiasm made my shopping experience unforgettable. I'll definitely be back for more treasures!
Helpful 0Thanks 0Love this 0Oh no 0 - Hunimoon M.Santa Monica, CA0108Mar 20, 2024
Epic selection of treasures!! Super chill and helpful service!! I am so happy with my new chain and ring the value for price is perfect. Alex is a super chill dude, he knows his shit and was super helpful
Helpful 0Thanks 0Love this 0Oh no 0