Photos & videos
You Might Also Consider
in Periodontists, Endodontists, General Dentistry
in General Dentistry, Cosmetic Dentists
in General Dentistry
About the Business
Business owner information
Dr. Gracie S.
We are a dynamic and progressive orthodontic practice located in North McAllen. We pride ourselves on creating "beautiful"smiles with a woman's gentle touch.Our practice is committed to ensuring the best orthodontics result as well as the best orthodontic experience.Our warm and friendly staff provides personal attention to each and every patient.
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about RGV Orthodontics by Gracie Sturdivant.
Recommended Reviews
Overall rating
7 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Trecia M.San Juan, TX551136May 11, 2018
I sent my son to this business years ago. Very pleased with their service. It took my son several years for his teeth to finally come out. They were in no hurry to rush taking out his braces. I appreciate it. Great job. His teeth/smile is wonderful.
Helpful 0Thanks 0Love this 0Oh no 0 - Liza B.Weslaco, TX04Jul 7, 2013First to Review
The staff, technician, and Ms Sturdivant went above and beyond to make my son feel comfortable after a horrible vis
it to kool smiles. My family and I greatly appreciate the service and treatment and I will be reffering friends and family. Thank you Ms S :)Helpful 0Thanks 0Love this 1Oh no 0 - Bianca D.Mission, TX01May 14, 2018
This place is seriously something else. Went in after having my braces off for 12 years with jaw problems and partially unglued bottom permanent retainer. Dr. S did a full examination, charged me to remove the broken retainer ($200+), recommended a full treatment of braces to help with TMJ issues, and after forking up over $3,000+ she still wants more for additional retainer (I've paid over $300+) and other devices!!!!!!!!! I have had more problems with this orthodontist than I did with the other. I have had my retainers less than 6 months and have had to go back 4+ times to have them re-glued. I don't understand how the one I had lasted me 12 years but the one she supplies won't last more than 6 months. Seriously?!? On top of that, they are always running late (during spring break I waited over an hour and a half because they triple booked), but they will cancel your appointment if you are 15 minutes late. I would not recommend this office to anyone. I have had nothing but problems and excuses from their staff and the doctor. Prices are just too much and customer service sucks! Tried talking to her on multiple occasions and she is ALWAYS busy!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Gracie S.
May 18, 2018
Dear Miss Bianca:
We are very sorry you experienced difficulties with your retainers.
It is our mission to provide the best patient care, leading to the best patient results.
We would like for you to give us the opportunity to end your treatment to your satisfaction.
Please call our office at 956-682-6114 and ask to speak with Janie.
Thank you.
RGV Orthodontics - Clare T.El Paso, TX12818Aug 16, 2016
Called to see if they could fix a permanent retainer - as my daughter is visiting family in the area and her retrainer broke off. It now needs to be remounted. I was advised the orthodontist does not do this, but we could make an appointment to get impressions, an examination, and then be given a quote for any services that are needed.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Gracie S.
Sep 30, 2016
I am so sorry to hear that we could not fix your daughters retainer. It is a standard protocol for you to phone your previous/current orthodontist to communicate that one of their patients needs to be seen as they are out of town. Since your daughter is not a patient of ours and we have no records, the only way to accept a patient in retention is to have them come in as a new patient or via their previous/current orthodontist request.
We do not charge for that visit. If we saw at the exam that it was a simple repair, we would have gladly repaired her retainer that same day at no charge. Please accept our apologies on our late response to your review. We always try to respond to our patients concerns in a timely manner. - Liza C.Pharr, TX067May 5, 2015
Every employee is very professional and friendly, my 1st visit was awesome will D-E-F-I-N-I-T-E-L-Y be going back to get my braces here :)
Helpful 0Thanks 0Love this 0Oh no 0 - Alexis O.Fresno, CA80252Oct 26, 2017
This orthodontics is very nice and clean. The people are professional and easy to work with. The reason for the 3 stars is because I moved to the valley and have braces so I was looking for a ortho to finish the work I already had. I've had my braces on for about 14 months and I've been told it'll be about 4-6 months till their off ( totally okay with me). What wasn't okay was the price. They wanted 5,000+ to finish my treatment. I paid 3,000$ for the work I've had done and was even told by my original orthodontist I may not have to finish the total 3,000 because they're not treating me anymore. So for a ortho to try to charge 5000$ for 4-6 months of treatment seems outrageous. I know not every dentist uses the same tools, brackets etc. but that is a ridiculous amount. I then went to another ortho who said he'd finish it for 1500 which is very reasonable. I know "cosmetic" treatments like braces are never cheap nor do I expect that but IMO finishing my treatment here wasn't worth it. If I was just beginning treatment maybe I'd consider this ortho but just know there are much cheaper places that can do just as good!
Helpful 0Thanks 0Love this 0Oh no 0 - Isabel S.Mission, TX01Jun 3, 2014
Just when I thought I wouldn't be able to find a decent, honest dentist in the McAllen area I came across this gem of an office. This office, from staff, technicians and Dr Gracie, all make you feel so welcome. The facilities are CLEAN, kids aren't running rampant, and you're greeted by name on your first day with a big welcome sign at the door. Kids feel at ease here. Finally, they offer various methods of financing your braces several of which include no additional costs.
Helpful 0Thanks 0Love this 0Oh no 0
Other Orthodontists Nearby
in Orthodontists, Pediatric Dentists, General Dentistry