Residential Heating and Air Conditioning

Great service- Their price was reasonable. They were willing to accommodate my needs. They were always on time and did a great work.

I had many problems with my heat pump installation by Residential and would not recommend them. First, when I was dissatisfied with one of the mini-splits (I wanted one that delivered colder air), Tyler refused to work with me on replacing that unit with a better model, even though I was willing to pay. I had to get the owner involved to do the exchange. Second, I found out after 4 mini-splits were installed that they had butchered my ceiling joists and did not frame them out properly. If left that way, my ceilings would have started sagging within a few years (according to the inspector that I asked to check it out). Finally, I lost count as to how many times they were late, or just flat out missed appointments, without ever calling. I've done a lot of remodeling, and Residential was by far the worst company I have ever dealt with.

We just finished our second project. They again did an absolutely wonderful job. Love them.

The project team, from Sabrina in the office to Abel and Noel in the field were awesome to work with. The project was on time, on budget. and exceeded out expectations.

Five star all the way!!

Fuad

Giving 1 star based on one of their employees driving wreckless in a company van on blossom hill in a company truck. Just not smart!
7am on 3/28 if a manager wants to check who had the van that early. Turned from Snell onto blossom hill Rd going about 55 then sped around 10 cars only to cut someone off getting onto the onramp to 85. In a company van!! People been getting hit on blossom hill... Don't need company vans speeding and driving wreckless.

Tyler and his team installed a new electric heat pump at my house after my old gas furnace died. They completed the job on time and came back later to check on the system performance and add a few modifications. I was pleased with the service and plan to use them again for future projects.

For the quick response from management on the employee wreckless driver. Not trying to get anyone fired, just like people to think twice. I'm sure this company is great and don't want to damage their reputation as a heating and air business based on how one of their employees decided to drive this morning, Thanks for letting your employee know to slow down especially in a company van.

Good luck to the business

I submitted a new request via the website and received a voicemail the next day saying that we can "definitely can schedule a consultation". After I called Residential Heating and AC back I was informed that my address, which I had provided along with my phone number, was outside their service area. It would have been nice if this had been addressed prior to my calling back.

We used Residential Heating & Air Conditioning to replace our 50 year old gas furnace with a heat pump, so we can have safer & more efficient heating, and enjoy cooling in the summer as well.

This company's quote was competitive, and they were very easy to work with. Their crew (Abel, Ray, Nick, Noah, Tyler) always arrived within their promised time window, they kept our place clean, and they installed everything exactly as promised, with no surprise extra costs. Though I'm no HVAC expert, the quality of their installation seems to be very good, and we had no trouble with the city permit inspection. I also appreciate that they followed through to work out some small adjustments/kinks after the installation was complete.

With this unusually cold winter, we've been very happy with our system's ability to keep our (poorly insulated, old) home warm, and we're looking forward to a more comfortable summer as well!

I switched to Residential Heating & Air Conditioning 6+ years ago. They have been great to work with. Fantastic service and very professional. As an example, this morning prior to my appointment I got a text indicating the technician's name, history with the company and certifications. Jim did a fantastic job. He was polite, professional and went the extra mile to check a few things and explain them to me. A company that treats customers well and employees well is the kind of local companies we need to provide services in our community. Highly recommend them.

We called Residential HVAC to come and check a possible gas leak from our furnace. Didn't call PG&E because if they found a leak they would shut off the whole gas line. Since it was cold we thought an HVAC company would fix the leak. They were quick to respond and made an appointment with Jim Stragalions. He was very through and did a great job inspecting and cleaning some corrosion. We were really happy with his work. We highly recommend this local company.