Renaissance Phoenix Downtown Hotel

We dropped off some visiting friends at this hotel. This. Hotel is located in the heart of downtown Phoenix. The valet and staff members are outside assisting arriving and departing customers.
They were very gracious and helpful.
They have their own self and valet parking and WiFi.

A clean, well kept, with friendly staff hotel in the heart of downtown.

In walkable distance to so many great options: food, bars, stadiums, and more.

The room layout is nice, and the appliances are well kept, and details are noticed by housekeeping. As a note for those who may want pool time in the sun, you may only capture a glimpse of the sun so keep that in mind! (We didn't catch any when we checked the periodically around early afternoon and early evening).

I would definitely stay here again when visiting downtown Phoenix.

I was here for a two night stay while on business. Staff are very friendly. Check in was a breeze. Hotel was very clean. In fact, it was one of the cleanest hotels I've ever stayed in. The lobby is beautiful and was decorated for Christmas. The room was spacious had a very large shower. The hotel is located right downtown so bars, restaurants, etc. are walkable. I would recommend if looking for a place to stay in downtown Phoenix

My 1st Cousin was in town checking up on me and was staying down here, so we decided to stop here for breakfast to get me outdoors. The first thing that I noticed was that they a great valet parking crew as all of the guys were really nice and fast.

The hotel is at the end of downtown and easy to find. They also have parking meters surrounding the hotel. The front desk staff were nice and helpful. The lobby was great dimmed lighting, (not bright) thankfully, clean and spacious with lots of seating and has nice clean furniture. They also had a working area with charging ports. Noone was using em otherwise, I would've asked someone there for a charger.

I will definitely stay here. The location is a bit pushed back in downtown, but, it's still within walking distance to restaurants and events.

The bathroom kinda spooked me out when I went in to wash my hands as they have an owl sound effect, constantly going off. Creepy actually!

My complaint, is regarding the gift shop located in this hotel. ABSOLUTELY DISGUSTING SERVICE!!! I usually try to support all business owners but this experience was beyond disturbing!

I was wearing a heart monitor the type that connects to a call center, and it was beeping since it needed the base to be charged to continue reading my heart regulation and in case 911 was needed. I ran into this gift shop to ask if they could borrow me a charger that perhaps one of the employees had, to fit the device (after checking the restaurant and hotel staff). I asked if they could plug it in for me for 5 min as I left my charger at home thinking I had it with me. I asked if they had one at a reasonable price after staff claimed to not have a charger with them.

The staff in the store, including management, told me that they sold the charger, she opened the box to confirm it was the correct charger. I asked that since she broke the seal and opened it, if I could use it for 5 min only since I didn't need to purchase another charger and that $45 is steep. I would have purchased it, if it were reasonable but I honestly didn't need another charger and only needed a 5 min charge. The cost approx $45.... for a freaking cell phone charger. Sheesh ‍

I explained that, I only needed at least 5 min and nothing more, since the monitor charged fast and that 5 min would last, until I went home where my charger was. Remember: SHE ALREADY BROKE THE SEAL AND OPENED THE BOX..I literally BEGGED them for 5 min since they already opened the box and even offered to pay for 5 min( I was NOT PAYING $45 FOR A $12 CHARGER)! THAT'S CRAZY AS HXXX!!!

THE STAFF HEARD MY HEART MONITOR BEEPING LIKE CRAZY and Iexplainedhaving to wear it and why it was beeping like crazy and loud... THEY DECLINED TO CHARGE IT FOR ME. I COULD'VE FALLEN DEAD ON THE FLOOR RIGHT IN THEIR PRESENCE, THEY DIDN'T CARE!!! ‍ ‍

I understand that, it's a business but, this was a health issue in which, I was begging for help related and they could've helped!!!

Customer service and ETHICS, in some establishments, are GONE! The WORLD has gone mad, It's sickening!!!

Thankfully... God was with me, and I was able to find a Angel who came into the restaurant and who just happened to have a charger and he allowed for me to use it even offering to wait until it was fully charged. Thanks to my ANGEL I was saved!!! ‍

In the meanwhile, this gift store should honestly seek training! I could see if she hadn't opened the box and not dingle it like a carrot in front of me, but she opened the merch. PATHETIC!!!

I suggest getting a new STAFF to manage this store. If I had merchandise in this store I'd immediately remove it honestly!!! Saving a life cost you NOTHING!!! BEING A GOOD HUMAN COST YOU NOTHING!!!

Hotel yes. I recommend staying here, gift shop ABSOLUTELY NOT... I RECOMMEND ...DO NOT SHOP, STOP, OR BOP into this store!!!

The hotels restaurant was delicious and the staff were all so nice and extremely helpful. The menu special was great!

5 star hotel and restaurant...0 stars to cluttered
gift store!!!

The executive king suite was very nice, clean and spacious. There is a sectional, chair and ottoman and tv in the seating area and also another tv in the sleeping area. Decorations were tasteful vases and coffee table books. The sink in the bathroom looks like it should've been two sinks but since it's only one, there's plenty of counter space. Check in was a little slow but the lobby area was nice to look at while waiting, as it's very elegantly decorated. There's an ATM right next to the gift shop and the microwave oven is in the ice area on the 19th floor - the floor with the lounge. The room door does not close shut so you have to make sure it's pulled up when you leave - I noticed that another room door was ajar with the same issue so that's something they need to look into. If you're not paying attention or in a hurry, you can inadvertently leave your room unsecured.

Not what I was expecting of a Renaissance, and I'm glad I got a summer deal for the stay. I stayed here because I went to a concert downtown, and I didn't want to drive home after the concert. I had a basic king room which was nice. The bed was comfortable in general, BUT I couldn't get the room to cool below 69°. I set it to 67 after trying to get it to go to 68, but it never got cooler. If the hotel has a minimum temp allowed of 69, that is too warm for a Phoenix minimum especially on days over 110 when the low is in the 90s. Every other hotel I've stayed in has allowed me to put it to 68, and yes, it makes a big difference with the amount of blankets on the bed.

The walls are thin. I heard doors opening/closing in the hallway even with my fan on. I heard someone's alarm from an iphone going off at 6:30am.

Plus side, the lounge access for elite Bonvoy members. The dinner was ok. The breakfast was much better. I didn't check out other amenities since I was only there for one night. I wouldn't pay full price for this hotel, but I would do another summer deal.

Team meting and activities related with the same got me to Marriott Renaissance in Phoenix, Arizona, and the experience was nothing short of spectacular.

The check-in process was seamless and efficient, and the staff greeted me with warm smiles and genuine hospitality. They were exceptionally accommodating, providing information about the hotel's amenities and local attractions, making me feel truly welcome.

The room I stayed in was a haven of relaxation. It was spacious, elegantly furnished, and exquisitely clean. The comfortable bed, complete with plush linens, ensured a restful night's sleep. The room's windows allowed me to enjoy breathtaking views of the surrounding landscape.

Marriott Renaissance Phoenix boasts a wide range of amenities. The outdoor pool and patio area provide a serene oasis for unwinding under the Arizona sun. The fitness center was well-equipped and offered a great way to stay active during my stay (used it every single day of my stay). The on-site restaurant served delicious meals, with a blend of local and international flavors and i did end up ordering a couple of times , a post workout meal and the food was delicious.

The hotel's location is perfect for exploring Phoenix and the surrounding attractions. It's conveniently situated near downtown, making it easy to access cultural sites, restaurants, and shops. I was told that its proximity to hiking trails and outdoor adventures make it an ideal choice for nature enthusiasts.

The hotel staff consistently went above and beyond to ensure my stay was exceptional. Whether it was accommodating special requests or providing local tips, their dedication to guest satisfaction was evident throughout my visit. They had delivered my food once and i didn't get to pick it up and upon bringing this to their notice they had a fresh order prepared for me and it came to my room in a short turnaround time. Phenomenal!!!

Considering the level of luxury and comfort provided by Marriott Renaissance Phoenix, the rates are more than reasonable. The value for money is excellent, especially for travelers seeking a high-end experience in the Phoenix area.

Highly recommended!

Had a wonderful stay here, I've stayed at the Glendale location but definitely prefer the downtown Phoenix hotel. It's luxe has lovely decor and the restaurant is very nice. I especially like the hotel room bathroom vanity and mirror. It's so plans at to have a long full size vanity with lots of counter space. The lit mirror provides good light to apply makeup. My only wish is that there was a higher ceiling in the bathroom and better ventilation. The humidity and heat really build up and don't dissipate well after using the shower.

The room is adequate but why oh why can't hotels have outlets on more walls so I can properly hang a a dress and steam it. The bed was comfortable and I love that the nightstands are generous and oversized. I do wish hotels would place the Telly directly facing the bed, yes angling the screen helps but why can't they just place it in front of the bed for optimum viewing.

The hotel decor is stunning, I loved the huge crystals!! The harvest bowl and the breakfast omelette with fruit were delicious. I stayed here for the NYE party and it was nice with dancing drinks and fun people watching but the ballroom was stifling hot and I am usually cold at venues. I don't know if it was true that they sold 600 tickets as rumored but I paid for VIP and all night long people were constantly trying to sit at our table. Not sure if there wasn't adequate seating for number of tickets sold but it was super annoying constantly having people try to take our seats in the VIP area.

People were certainly dancing but the DJ was just so so, he seemed like he was off in his own world playing a set playlist and not playing music that was based on the core age group. I prefer DJ's that interact and gauge the feel of the room and what the brings people out onto the dance floor and keeps them there.

I will certainly stay at this hotel again but for the reasons mentioned I probably won't do the NYE party again

Stayed here for a conference for two nights and absolutely LOVED it! The hotel itself was absolutely stunning. The lobby was gorgeous and the vibes were immaculate. Then you get to the room and literally it's just as beautiful. The rooms were also so so clean and tidy. The beds were insanely comfortable too. I slept so well. The amenities were also fantastic. There's a Starbucks in the hotel (a real one, amazing!) and the gym was also fantastic! They was a peloton, treadmills, rowers, free weights, and exercise balls. And the conference rooms we had the conference in were great as well. The location was also perfect - walkable to really great things/restaurants. Overall an incredible experience and would come back here any time I stay in phoenix!

This was our first time staying at the Renaissance in Downtown Phoenix for Fan Fusion! It's so close to the security entrance that we don't have to be outside that long before going in, so it's perfect! The hotel room was clean, spacious and any interaction with staff was friendly. We had some loud guests next door to us so that was unfortunate that the room didn't offer as much sound deadening as we'd have liked but otherwise we had a nice time!