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Review Highlights
“I give very sure 5 stars and two thumbs up for these two guys- Eli and Sergio in the office!” in 6 reviews
“After shopping around for car insurance and getting quoted really high I got in contact with Rapid Insurance.” in 10 reviews
“Jasmin Hurtado and her staff were exceptionally positive and I thought it would be worth sharing with the Yelp community.” in 3 reviews
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About the Business
Business owner information
Gary D.
We specialize in providing great rates and customer service on auto insurance , home insurance and Trucking Insurance. We can process everything instantly, online. We also specialize in making your Insurance experience very affordable pleasant ,and welcoming, whether you're purchasing a policy, making changes or if you just have some general questions, our knowledgeable staff with over 30 years of combined experience is always available to assist you Monday - Friday with a smile.. Now servicing the entire state of California. We can process all applications instantly, on line or over the phone.
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Is there a gentlemen named eli that works for this company?
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Recommended Reviews
Overall rating
109 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Bryce B.San Fernando Valley, CA01Apr 12, 2023
William is an excellent agent and I highly recommend going to him with any auto insurance questions you may have!
Helpful 1Thanks 0Love this 0Oh no 0 - Freddy G.Torrance, CA01Feb 10, 2023
If I could give this place a ZERO I would !!!!!!
Do not go to this place. They help you when it comes time to taking your money but when they mess up they just tell you sorry there's nothing we can do I can transfer you to the insurance.I recently lost my card and literally 2 days before my payment was due. They sure called me and said "sir your card got declined " I said oh yes I got a new debit card. Here it is. Please update my info.
Next month comes and payment doesn't come out. I call the first time to see what what going on. They said we'll call you back. They never did so I called back and Bianca answered. I explained that the payment has not been processed and wanted to see what was going on. She said my policy had been canceled because payment got declined. I explained to her that I had updated it last month because I got a new debit card. WELL SIR WHO DOD YOU TALK TO??? She's like well there's nothing I can do . I can transfer you them. Pushed me off and sent me to the insurance company which never answered the phone.
They are good to take your money but when it comes down to helping you they brush you off.
This place should be called ADRIANAS insurance. Mind you I've never left a review anywhere so don't think I do this on the regular. I'm just so pissed that I've had them for over 4 years. And what would have happened if I would have gotten in an accident on my way home. Absolute trash.Helpful 0Thanks 0Love this 0Oh no 0 - Carrick U.Green Valley, AZ01Feb 20, 2020
I emailed Aury at Rapid and she responded quickly, she was very polite and professional after a couple emails and sending her scans of a few documents, she came back with a monthly rate that was half of the lowest quote I was given by other companies. It was quite nice to be able to do this through email as I had spent hours on the phone already getting quotes which were all out of my budget
She had another agent (unfortunately I forget his name) call me to take my billing information and finalize the deal. he was also very professional and helpful, I am all insured for half the price of their competitors.
So, so far I am quite impressedHelpful 1Thanks 0Love this 0Oh no 0 - Anna K.Los Angeles, CA1510Jul 6, 2018
Guys work fast, productive and not expensive! I just have joined our collab I hope it's gonna work well))) if not, I will write down how does it goes boo
Actually this company my friend advised to me and he is pretty glad! Let's see how is it)))Helpful 2Thanks 0Love this 3Oh no 0 - Roman M.Los Angeles, CA1576Feb 27, 2018
Very fast efficient and the price is right. I highly recommend this firm!
Gavriel was polite, prompt and professional. Very happy!Helpful 2Thanks 0Love this 3Oh no 0Business owner information
Mike R.
Mar 1, 2018
Thank you Roman for sharing your experience, we strive to provide excellent customer service at all times.
- JP T.Los Angeles, CA18862Jan 19, 2018
William has been our agent for our family for more than 5 years! He is professional, efficient, and most importantly caring and genuine to his clients. He has never failed to help us and finds us the best rates! not only has he gone above and beyond, he has also exceeded our expectations brining a new perception of what Rapid Insurance can do for their clients. William deserves more than just a praise but a promotion in the company as he understands the needs and wants of their customers.
This is my first and only review on Yelp as I hate doing this. This is shows how much William has done for me and my family.Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Mike R.
Mar 1, 2018
JP thank you for sharing your experience at Rapid. We are honored to be your first review on Yelp. We thank you and your family for your continued loyalty to Rapid.
- Joey K.San Francisco, CA016Jan 7, 2019
See, I haven't even logged into Rapid Insurance but some other site and they called + texted me... that's the wrong way to start...
you should spend money to on ads so the ppl to lure the customers and not intrude other people and waste their precious time... yea I know you are going to say "oh... I was just trying to help" you know what? peace offHelpful 1Thanks 0Love this 0Oh no 0 - Perez E.Avondale, AZ7089Feb 12, 2018
I used Amigo Insurance with Rapid Insurance but my Insurance dock also said Clear Blue Insurance.
Rapid Insurance customer service was ok, the Insurance didn't cover anything it just made it so I was legal to drive. Amigo Insurance was HORRIBLE!!! I had the worst experience I could possibly have. With that said, I wish I never used this insurance company, who linked me to Amigo Insurance.
Amigo Insurance wasted so much of my time and money. I understand money is a good reason to go with this insurance and at the end of the day that was my reason. But through the longterm I ended up wasting money instead. My monthly premium was not what I agreed to in the beginning. It went higher every month with no explanation.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Mike R.
Feb 14, 2018
Hi E Perez,
We are sad to hear you had a less than great experience, when the insurance you buy makes it legal to drive they actually are covering something. They cover 3rd party liability, meaning if you hit someone the insurance company will cover the person you hit. They will cover up to 30k in Bodily injury and at least 5k in property damage, both of these coverage's can be increased as well.. You absolutely can purchased uninsured motorist coverage which will cover you and your passengers, however that it is optional and not required by law. Hope this helps and thank you very much for your review. - Sydney L.Glendale, CA100183214Dec 12, 2017
I give very sure 5 stars and two thumbs up for these two guys- Eli and Sergio in the office!
These two really worked hard to not only help me but also to get the deal from me. But they were never too pushy or aggressive which I really appreciate. They were extra patient with all the calls & texts over a week. They were polite, nice, kind, and respectful handling my new insurance.
Shopping for car insurance can be much a headache, but I am so glad I found them (actually they reached out to me first). Trust me, I have talked to multiple of them. Even though I have not met them, I know they are very professional and truely wish them the best business!!Helpful 3Thanks 0Love this 2Oh no 0Business owner information
Mike R.
Dec 21, 2017
Thank you for sharing your experience with Rapid Sydney. We wish you Happy Holidays and look forward to helping you in the future with all your insurance needs. Thanks Again
- Gary C.Las Vegas, NV06Oct 9, 2017
Vaughn at eRapid Insurance and his entire team are absolutely incredible!
My company was in need of an affordable insurance solution and other companies were miles away from the quote that I received eRapid Insurance. I have no buyer's remorse!
I highly recommend any company that is in need of business insurance to give eRapid Insurance your final look before making a final decision...and you'll be very glad with your decision.
Carrington Transport LLC
Gary CarringtonHelpful 2Thanks 0Love this 2Oh no 0Business owner information
Mike R.
Dec 11, 2017
Gary C
Thank you for sharing your experience, we appreciate your business and recommendation. Happy Holidays from our Rapid Insurance family to yours.
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