Que Bella Salon

guess what, i purchased a deal from Groupon for haircut, aromatherapy conditioning treatment, style & partial highlights and this is my 1st time to try Que Bella Salon today. The salon has some unique & nice decor. I was welcomed by my hair stylist Marisa, she's very friendly and she came early for my appointment (coz they open at noon but i can't make it tomorrow so she offered me an earlier time than noon) Anyhow, she even offered me breakfast (tea & cookies) that I haven't been to any salon offer me that kind of service. (well, may be only tea) I told her what hair style I wanted & then she helped me quickly.
Even though it took us about 3 hours in total, I like the outcome so much! I love my haircut & especially my new purple hair color!!!! it looks really nice! thanks Marisa.

(Review based on 3.5 stars)

Que Bella Salon is located right next to Baskin Robbins near a corner with (free) street parking (limit 2 hours).

I came by this salon this afternoon (They are closed on Mondays) around 11:45 am for my 12 pm appointment with Sabrina. When I entered, she was already waiting for me at the front desk. She was very friendly and it was nice chatting with her.

I came in mind with a specific request, which I explained to her that I wanted to cut my hair for charity. I always grow my hair and donate to charity (specifically I donate to Pantene Pro V's Beautiful Lengths in case you were wondering). And so I had asked her to tie up my hair and braid it, as that is the way this particular charity I am donating to would like their hair to be sent. She told me that people come in here all the time donating so this request was not too unique.

Anyways, after she cut my hair (just to donate, this isn't the full hair cut that I had come in for), she took me to the back to have my hair washed. I also had a deep conditioning treatment as well, where she left me alone and walked to the front. She didn't tell me how long she would leave for, which I thought she should have at least.

But after the conditioning treatment, she finished rinsing my hair (which she got some of the treatment and water on my face a few times) and walked me over to the chair in the front. She finished trimming my hair and blow drying it to add volume (she didn't ask me how I wanted my hair to be). She actually burned my ear a few times while she was blow drying my hair (which made me a bit nervous the whole time she was doing this).

During the time she was trimming my hair, another employee was talking to her (which I thought the employee should have waited til after I was gone to talk), while she was talking to me (so it made me feel a little odd). Also I felt that just a little part of my hair was a little uneven (barely noticeable though, but still bugs me).

In about one hour, I was done with much shorter hair (at the length I am happy with), hair ready to be donated in a little bag and my hair feeling so nice and soft.

Now I just wanted to mention that I had some trouble making an appointment initially. I had tried calling a few times and left a message but never got a call back. I had also tried making an appointment on their business website but never had anyone contact me. Then just one day, I called around 11 am on a Saturday and was lucky that someone answered the phone.

Overall, this place stands at an overall rating of 3.5 stars for me.

I'm in love! Found a Groupon for a mani/pedi and I was able to make a last minute appointment with Marisa.

She is SO welcoming and friendly! Such a great person to talk to and she made me feel so relaxed. Consider me a new regular here.

My hands & feet feel amazing

Thank you Silvia very much for taking us in the last minute
My daughter hair for prom is absolutely beautiful
We luv it

First visit, I got my asymmetrical cut done about six months ago. Second trip...and got my hair bleached, lifted twice and pastel purple! Couldn't have asked for anything better. I went in wanting part of my hair dyed pastel, and Sabrina was able to help me figure out exactly what I wanted and what would fit my hair style. We went with pastel hair on the long side of my asymmetrical hair cut, since ombré wouldn't work well with my short hair.

So happy with the color and she walked me through the maintainence and everything. Definitely loved this Salon, had two great experiences already.

I got a Groupon deal and got to have a nail done here for the first time. It is far, but I would love to try...

Silvia delivered my nail work. She is a bit slow on doing it (from my experiences with many Asian nail salons), but she is very detail on doing my nails. Not every nail professionals will apply a base coat and top coat for you. Silvia also scrubs my feet without extra charge.
Yes, I love my nail. Silvia deserves a good tip!

Pro:
Good deal
Great Service
Using new nail scrub sponge and a new set of toe separators
Detailing to neat

Good to Great if
more nail colors
The Spa seat can provide massage

Parking:
Free street parking

This review is for Marisa!
I bought the Groupon deal for the $36 gel mani & regular pedi.
When I walked inside there was no receptionist, only a hairstylist working on a client. Marisa later walked to the front and asked me if I had been helped.

She was working on someone's hair and was running a little behind. At this point I wondered if the Groupon was a mistake, but Marisa seemed sweet and sincere. About 30 mins later when she starts my nails she explains how her coworker was out sick. Marisa was running around working on 3 different clients and trying to man the front desk! She finished up the others right after soaking my nails.

Let me tell you, my nails needed some major TLC. Marisa was so meticulous and detailed, the mani came out gorgeous. As for the pedi, I was so embarrassed at my ogre toes and chewbacca leg hair but Marisa saw it as no challenge whatsoever. She is incredibly kind, and incredibly skilled.
The salon also offers complimentary tea/water/hot chocolate and the Aveda products she uses for the massage smell sooo good .
My pedicure also came with a scrub and some awesome soft oily stuff.
I regret not having more for tip, but when I return (which I definitely will do) I look forward to my appointment and giving her the tip she deserves.
If you come at a hectic time, be patient.
Fantastic place!
As for the Groupon, definitely not a mistake.

P.S. Marisa even gave me a free Aveda lotion

I have been going to Lorenzo for over 10 years to get my hair cut. I first visited him to fix a bad highlight job and he did such an amazing job that I have kept coming back. Lorenzo is truly an artist. He gets to know you and can come up with great ideas for your hair. Most importantly, he listens to his customers and stays within their comfort zones. When I was ready for a bob in 2008, he is the one that did it. Now, I go in with an idea of length (today I told him I wanted it just under my shoulders) and let him go with his idea. He is also great at showing how to style hair. My hair is super straight and I am often rushing in the morning and he cut it in a way to make it easy for me. He is worth the money and his customers become like family. I highly recommend visiting Que Bella Salon!

I have never such a talented and insightful man as Lorenzo. I love my hair!! Everyone loves it!!! He brought me out of my insecurity and showed me my strength! Fierce!! I will continue to be his client till the day I drop!!

Visited Que Bella for a cut and color when I was in Covina a while back. Had excellent service. The place is stylish and welcoming. My hair came out beautifully and I loved chatting with Lorenzo who is a complete sweetheart. Recommend!