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- Adi S.Athens, GA72517Jun 22, 2014
Excellent overall experience.
Value: prices are a notch higher then expected
Staff: professional and plentiful
Store: very clean and roomy
Pricing: see below
No club card needed.
If it says 2/$10 you don't have to buy two for that deal. One item is still just $5.
Note: I did not get meats and produce yet. I did not make a full restock purchase yet. But I liked what I saw when I checked it out for a few items I needed. I liked it enough to give credit where credit is weaned. (Will update after a large purchase)
Conclusion Rant: I noticed who I interpreted as being the store manager cattily making sure everything was as it should be. And I must say that he did well. I'm a little cleaner then normal, and I liked what I experienced.
Right now I'm on the fence about making this my regular grocery store. Kroger has been a little to rude to deal with anymore. My wife and I love to cook. And we value service and quality equally.Helpful 1Thanks 0Love this 0Oh no 0 - Sam B.Woodstock, GA03Mar 16, 2024
Deli order is never ready at the time it says it is, it's always atleast 10 minutes late and usually not at the pickup counter so I have to wait even longer in line to ask for the order
Helpful 0Thanks 0Love this 0Oh no 0 - Chris S.Hull, GA149158Apr 28, 2023
Crown Jewel of grocers! Publix is just better. Better selection and overall organization of stores are best overall!
Helpful 0Thanks 0Love this 0Oh no 0 - Hardin C.Athens-Clarke County unified government (balance), GA01Aug 20, 2023
I have never left a review before for a place, so that tells you how bad my experience was with one of the workers. Kathryn at the deli, was the rudest worker I have ever encountered. When I walked up she said "what do you want?" Every little item I asked for was a huge inconvenience for her and she would shake her head and sigh. When I asked for ranch at the end, she told me I should have told her at the beginning and I wasn't supposed to ask for it then (I have had a Publix sub dozens of times and it was never an issue anywhere else whatsoever) At the end she just threw my sandwich on the counter and did not say a word. It was unbelievable how poor of a worker she is. I hope the right person sees this because she definitely made my experience miserable and I have loved Publix in the past.
Helpful 1Thanks 0Love this 0Oh no 0 - Elizabeth R.GA, GA01Feb 13, 2023
My father (63 years old) went shopping here February 13, 2023 around 8pm. He was approached by a male while shopping who threatened to "knock him over". This was unprovoked and was witnessed by an employee of Publix.
My dad spoke with the manager and the manager did nothing to resolve the situation.
Don't go to this publix unless you want to be threatened by other customers. Management will not do anything.!!Helpful 0Thanks 0Love this 0Oh no 0 - Adam K.Athens-Clarke County unified government (balance), GA01May 27, 2023
I am concerned that Publix is not doing enough to address Asian-American hate and bigotry within their stores. It seems that there is no Diversity or Inclusivity training for employment onboarding, or that the training is horribly insufficient. Each time my wife (who is of Asian descent and has spoken English fluently for 25 years) and I visit a Publix, employees either refuse to speak with her, ask her to speak slower, or, worse, ask me questions to direct to her, as if she needs some sort of interpreter. At first we chalked it up to a bad actor, but this consistently happens. When we called the store manager (store 1146) to address this more privately, we were told that he "couldn't understand her." Publix needs to address this issue systematically and incorporate sensitivity training in their onboarding process.
Helpful 1Thanks 0Love this 0Oh no 1 - Fred B.SoMa, San Francisco, CA01Aug 2, 2023
Generally a positive shopping experience in store, but could do without listening to High School kids gossiping at checkout.
Helpful 0Thanks 0Love this 0Oh no 0 - John W.Athens, GA05Nov 6, 2022
They just started "Not giving cash back at self-checkouts" so I won't be coming back unless I have to. That really sucks because I used to use them just for that.
Helpful 1Thanks 0Love this 0Oh no 0 - Brian D.Athens, GA017Jul 8, 2021
This store has a good selection and good quality products. Like other Publix stores, they have some great BOGOs, have wide aisles so it's easy to go around some customers if they aren't considerate about partially blocking aisles, and they honor coupons and rain checks, at least when I've been. I love their produce and deli departments!
If you look at the weekly ad only buy certain products there or only buy those particular products when on sale, it's not as expensive as some people claim. They occasionally have great sales on cereal, crackers, ice cream, certain produce, for example and you can just make sure to buy it when it's a BOGO or part of a different kind of sale. Customers can always get products that are a bit expensive there at other places such as Aldi, Kroger, etc. or simply wait for them to go on sale, when applicable.
My only criticism would be that the employees at this particular store aren't quite as friendly as Publix employees at some other locations. Maybe they're just really tired since some of them are also students at UGA or UNG. On the bright side, they're not pushy about carrying out small orders for younger people like me but on average, they aren't quite as nice. Still better than at most of the other grocery stores in the area though and the store is really good overall.Helpful 0Thanks 0Love this 0Oh no 0 - Dana H.Portland, OR420517802Oct 15, 2018
I hold no grudges against Publix. For it being the only real option to buy standard groceries in the area that isn't Walmart, it's just fine.
The store is exceptionally lit up. These fluorescent lights are the brightest of the bright. The selection is mostly your standard food items, but there's a limited supply of gift wrapping, office, and home supplies and such. On a Saturday afternoon it wasn't terribly busy, and we were able to easily get the aid of an attendant to find what we were looking for.
Trader Joe's is also in town. It's cheaper and the food is more fun, but I fully accept that sometimes you just need the standards, and Publix is your best option for that.Helpful 4Thanks 0Love this 3Oh no 0 - Bowser J.Athens, GA04019Jul 15, 2019Updated review
Publix has improved the deli department since last review. Always a pleasure shopping here.
Helpful 1Thanks 0Love this 0Oh no 0Oct 31, 2017Previous reviewThe employees (except for the Deli department, who I've had a couple of poor experiences with) are extremely friendly and love chatting it up with customers. They always seem eager to help. You will have no cell signal in the store, but they offer free WiFi. Also, the area is swarming with panhandlers.