Pro-Cleaners Restoration & Cleaning Services
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Review Highlights
“Ken was responsive to my request for a quote on carpet cleaning and set up a date and time that worked for me.” in 80 reviews
“He carefully moved all the furniture in my basement, took up the carpet and went to drying the carpet and the pad.” in 10 reviews
“I keep looking at this old carpet because I can't believe it could have ever looked this clean and beautiful.” in 4 reviews
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About the Business
Business owner information
Ken F.
For Those Who Insist On The Best Pro-Cleaners is a leading carpet cleaning specialist serving McHenry and the surrounding areas since 2011. We offer carpet and upholstery cleaning, flood restoration, oriental/area rug cleaning, tile & grout cleaning, wood floor cleaning, hard surface cleaning. For all of your cleaning needs, contact Pro-Cleaners Restoration Services.
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Recommended Reviews
Overall rating
93 reviews
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- M W.Barrington, IL02Nov 16, 2023
Very friendly and answered all my questions. Good results for both furniture and carpet/rug cleaning.
Helpful 0Thanks 0Love this 0Oh no 0 - Julie M.Encino, Los Angeles, CA071Aug 16, 2023
My beautiful but mischievous rescue dog has had some challenges on my carpeting. Pro Cleaners responded right away to my online request and worked me in very quickly. Ken was on time, professional, friendly and fair. He did an excellent job on my carpets, far exceeded my expectations! And he was super sweet to my little troublemaker, Gypsy. Highly recommend, I would definitely hire Pro Cleaners again. Thanks Ken!
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Kenneth F.
Aug 16, 2023
Yes, she did a number on your white carpets. I was very satisfied with how they turned out. They look awesome despite being 20 years old! I'm glad you're happy! I absolutely loved your dog!!! She was such a sweetheart! Ummm.....Zeus, however, wasn't too happy to smell her on me when I got home, lol!
- Sheryl T.Hampshire, IL1073725Dec 29, 2022
Ken was friendly, professional and does amazing work. My couch desperately needed a deep cleaning before NYE. Ken scheduled me with no questions even though it was the holidays. He arrived on time. It took about 1.5 hours to clean the couch and it came out looking almost brand new. I won't use anyone else but Ken for future services.
Helpful 0Thanks 0Love this 0Oh no 0 - Scott T.Fort Wayne, IN022Nov 24, 2022
Ken, the owner, was friendly, responsive, provided good and accurate information, was on time, did what he said he was going to do, and did an excellent job. Very happy with the work provided. Definitely would hire again.
Helpful 0Thanks 0Love this 0Oh no 0 - Deb P.Cary, IL10302Apr 26, 2022
Ken was polite, punctual, friendly, and efficient. Great job at a very reasonable price! Our carpet is 25 years old but it got a bit if extra l. I would highly recommend his service and will definitely use him again. Thank you!
Helpful 0Thanks 0Love this 1Oh no 0 - Ken C.Mundelein, IL1161525May 26, 2021
I give a five star rating,
because of the professionalism, the politeness, and the patience to deal with clients that are in a 911 Panic attitude mood after a tragedy water main brake upstarts in our historic 1890 beautiful home, So thanks again
Eric Nielsen and your crewHelpful 0Thanks 0Love this 0Oh no 0 - maureen c.Carpentersville, IL05Nov 19, 2022
We had our couch, loveseat and chair cleaned for the upcoming holidays. We have dogs and Ken did a fantastic job with cleaning them and deodorizing them. I highly recommend Ken and Pro-Cleaners for your next upholstery and rug cleaning!
Helpful 0Thanks 0Love this 0Oh no 0 - Shazia S.Bartlett, IL2291Jan 14, 2022
I recently had a NIGHTMARE at my house - leaking pipe that caused all this damage in our basement and behind our fridge. Dealing with plumbers was super painful and then deciding on a restoration company was even more stressful. However, I cannot say enough how HAPPY I am that we went with Ken at Pro-Cleaners Restoration Services. Not only was he INCREDIBLY nice, and knowledgable, but his rates were reasonable, he explained everything along the way, he rearranged schedules to come to our house sooner in order to prevent future damage. He was AMAZING. We got quotes from two other companies and to be honest I didn't feel comfortable with how thorough the other companies would've been, and I felt like at least one of the other companies was just trying to rip off the insurance company. Ken was just a pleasure to work with!
Helpful 0Thanks 0Love this 0Oh no 0 - Becky D.Algonquin, IL9271Sep 15, 2021Updated review
Ken has cleaned our upholstery and carpets several times. He does a great job, is punctual and communicates clearly. And he doesn't do any hard upsell like the corporate cleaning companies, which is fantastic!
Helpful 0Thanks 0Love this 0Oh no 0Jun 26, 2019Previous reviewKen was responsive, professional and prompt. He cleaned a couch our dogs lounge on without a complaint or an up charge, which seems to be the norm in this business. Highly, highly recommend
Update June 2019: same great service. Thank you, Ken!Dec 18, 2018Previous reviewKen was responsive, professional and prompt. He cleaned a couch our dogs lounge on without a complaint or an up charge, which seems to be the norm in this business. Highly, highly recommend!
- Tonye T.Crystal Lake, IL18132Mar 9, 2021
Great service before, during, and after cleaning. We will definitely use Ken again for future work.
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