Plum House

We came on a Friday night around 5pm and the place was pretty dead, but I did notice there were lots of to go orders.

We started off with house salad and the tempura appetizer (shrimp/veggies) which was decent and what you would expect. I will say that the house salad came with this huge glob of creamy dressing on top of the lettuce, and it was extremely unappealing but tasted decent. We also ordered quite a few rolls like the rock city, Florida, spicy tuna, yummy yummy and California. They came on a beautiful presentation and were very good.

The one thing that was off putting was that I was found a few little white particles/hair looking things in the spicy tuna. Then I started looking around the restaurant and noticed that the place is quite dirty. For example, on a ledge above our table there was a clear plastic cup with seran wrap over the top just sitting there....and the blinds on the window were super dusty near our table. Also there was a vent under our table that was pumping out heat and burning my ankle it was so hot.

Our server was very friendly and we had a nice experience but I can't get over the couple little white hairs I found in the spicy tuna and the place being icky.

The best sushi in Rochester. They have great combo deals and everything is fairly priced. The Philadelphia roll is great. Delivery is usually on time and they're friendly and listen to delivery instructions. My go to sushi delivery.

Well, this was our first and most likely our last visit to the Plum House...First off, we had a 5:30 reservation and our party got seated at 6:15...Next, we were seated into a corner section and although we had 14 people they made us give up 4 seats to people who were not in our group and made our party bunch up so close that we felt more like we were eating on an airplane rather than restaurant...Next the waitress dressed in a hoodie took our drink orders, my wife and her sister ordered a martini each, they had to ask three times where they were since everyone else had gotten their drinks prior to the appetizers being served...On the third time the waitress said she would make them herself and they weren't very good either...Next, we ordered our food and that was the next debacle of the evening...Simple stuff, steak, shrimp, scallops, chicken, the same fare wherever you go for Hibachi...The show begins on the grill, he wasn't bad, not great but not bad...He chopped and mixed all the meats together which if you're like me when you order the filet mignon you don't want pieces of regular hibachi steak mixed in with it, but that's what he did...Next the veggies were cooked into almost a mush like constancy, my portion was mostly onions, bean sprouts and a few zucchini pieces...Not good...My "filet of mignon" had sinuate running through it, my guess it was the tenderloin mixed in and not entirely filet mignon...I asked for med rare and got medium well...They forgot my brother-in-laws chicken portion altogether...Oh, I forgot to mention that all of our dishes from the appetizers and drink glasses sat in front of us for the entire meal on an already very shallow countertop...Again, the feeling of eating on an airplane was all I could think of...We never saw the waitress again until the bill came and was missing 7 of the dinners we had ordered, we had to tell them they screwed up the bill in our favor, but we don't screw people over, even a place like this who pretty much ruined a birthday dinner for 14 people...Granted this was a busy Saturday night but whoever takes the reservations should turn some callers away when service will be less than stellar...Usually, I would end most reviews with saying to "give them a try" but in this case, I would pass on this place and find another to spend $1000.00 dollars in.

Food here isn't what it used to be when they opened about 30 years ago. Ownership has changed. Server tried to make it right taking 30% off the main entree. I'd avoid in the future. It's too bad.

Food was pretty good and didn't take long to get to the table. They have open seating so it is first come first serve but it doesn't seem to have a lot of traffic so there was no wait.

I went on a Tuesday night, so it was pretty quiet. The server was very patient with us because we were very distracted catching up and didn't look at the menu very fast.

The sushi was very good, lots of choices, and they were very easy to identify. All in all, not bad.

Met with family and enjoyed Japanese cuisine at this warm unpretentious friendly establishment. The staff were attentive and the plethora of choices made it a challenge being our first visit. If undecided, I recommend the following: Special For Two
10 Sushi,10 Sashimi and 2 Rolls of Chef Choice.

My family was in Rochetser for a court hearing (Don"t ask..) and we needed some lunch. We tried a few places thinking(" of course We will be able to find some Grubb on a Firday afternoon right!" NOPE! We were shocked to find our first few ootions were closed! Then... we saw it. The oasis in the middle of the concreat dessert.. PLUM HOUSE! We walked in and got seated quickly. I had some suushi and it was YUM! WOW I was amazed at it. We felt incredbly energized and ready to face the Court of Rochester. The interior was nice and they played some fun music at the PERFERCT volume. The steak was great also... I would recommend this place EVEN if everywhere else was open! Five stars to Plum house Bravo bravo I say

TL;DR - The plumhouse Has some yummy food and great prices too!

This sushi was the bomb.com! I recommend it to anyone coming to the city. I would absolutely go here again!!!

My friends always had good things to say about Plum House. Unfortunately, I don't share their enthusiasm. My girlfriend and I finally went to check it out because we had a coupon for a free menu item (up to $12 value) after purchasing an item of equal or greater value. We arrived a little after 4pm and we were the only ones in the restaurant. The service was incredibly fast, clocking in around 25 minutes to receive all of our food. The miso and salad were pretty standard, the highlight definitely being the Ocean Wave sushi roll and then our entrees were rather disappointing. The chicken teriyaki and tofu teriyaki were nothing to write home about. I didn't mind the chicken, but the tofu was plain sad. It was completely mushy and the frying was peeling off, as if the tofu skin was coming right off.
We have another coupon so I am tempted to return and try a noodle dish or donburi. All in all, surprisingly lackluster after all the recommendations.