Menu
Review Highlights
“The real stars here are the lunch and dinner buffets., and don't miss the simple little gem that is their salad bar.” in 17 reviews
“We will continue to make special trips to Skagit County just to order take out until a Pizza Factory opens in Bellingham or Ferndale.” in 3 reviews
“My personal favorite pizza would have to me the Rancheesy Pizza, basically a cheese pizza with a ranch reduction.” in 2 reviews
Location & Hours
Burlington, WA 98233
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Amenities and More
About the Business
For over 30 years, Pizza Factory has stayed true to its roots. Hardworking owners and staff, family-friendly dining, and a high-quality product make us who we are. We take pride in the smile that first bite of pizza gives our guests. We strive to make everyone feel as if this is their hometown pizzeria. "We Toss'em, They're Awesome" - our hand-tossed pizzas are simply the best. Each bubbly, cheesy pie is made with the 100% real mozzarella cheese and our signature sauce. It's hard to say what makes it so delicious: the dough, the sauce, or is it the fresh toppings? We'll let you decide, if you can.
Ask the Community
Got a question about Pizza Factory? Ask the Yelp community!
Recommended Reviews
Overall rating
59 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- David R.Everson, WA0345Feb 21, 2024
Pizza is alway cooked to perfection. Crust has a nice crunch to it and the ingredients always taste great. The staff is friendly and are always willing to help.
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Pizza Factory
Feb 21, 2024
It's awesome to hear that you enjoy our perfectly cooked pizza and appreciate the friendly service from our staff. We take pride in our quality ingredients and strive to provide a great dining experience. Thank you for dining with us and sharing your feedback!
Ethan R.Anacortes, WA012Apr 7, 2024The quality has really gone down hill over the last 2 or so years. From soggy dough to over cooked, it seems like they have lost the method that used to make the consistently good. They used to be my favorite place in town. The breadstix are still legit. And I do love the sauce. Not awful, not great. Ok pizza, and not a great price, but what is these days?
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Pizza Factory
Apr 8, 2024
We appreciate your honest feedback. It's disheartening to hear that our pizza hasn't been up to par recently. We're always striving to provide the best quality food, and your comments will help us improve. It's awesome to hear that you still enjoy our breadsticks and sauce. Thank you for dining with us and sharing your experience.
- Sandra K.Mount Vernon, WA035Mar 16, 2024
One of the filthiest places I've ever eaten. Came in well after the lunch rush. Dirty tables and food/heat tray. Salad bar not replenished with some items. No TP in the women's restroom. Employees standing around visiting in the back room. You have to ask when they will make more pizza. Perhaps cheaper prices should be offered when there's no variety available. They treated us like we were unwelcome guests in their private home.
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Pizza Factory
Mar 18, 2024
We're truly sorry to hear about your experience. Cleanliness and customer service are top priorities for us, and it's clear we fell short during your visit. We appreciate your feedback and will address these issues with our team to ensure a better dining experience in the future. Thank you for dining with us and sharing your concerns.
- May 12, 2023
I have only ever ordered for delivery or pickup, but my family loves their pizzas and salads! They have the best salads (that I know of) of any place from Mount Vernon to north Seattle! Service is fast and friendly. I hear they have an awesome salad bar inside and all all-you-can-eat option. Thank you guys! Keep up the great work :)
Helpful 1Thanks 0Love this 0Oh no 0 - Sherri D.Sedro-Woolley, WA01Jan 12, 2024
Although they are my favorite pizza by far, many times including today their app wasn't working and their phone wasn't either. Had to get my pizza somewhere different again today. If you dine in their great, not so much for pick up.
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Pizza Factory
Jan 15, 2024
We're sorry to hear about the difficulties you've experienced with our app and phone service. We understand how frustrating this can be, especially when you're craving your favorite pizza. We're constantly working to improve our systems to ensure a seamless experience, whether you're dining with us or picking up. Your feedback is invaluable in this process. Thank you.
- Sep 3, 2023
The cashier that helped me is racist. She was nice and welcoming to the yt man before me and unwelcoming to me.
The cheese pizza was not good. My kid did not want to eat it just by looking at it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pizza Factory
Sep 6, 2023
We're truly sorry to hear about your experience. We strive to provide a welcoming environment for all our customers and it's disappointing to hear that we fell short. We also appreciate your feedback on our cheese pizza. We're always looking to improve and your comments will be shared with our team. Thank you for bringing this to our attention.
Dana G.Ellensburg, WA23499Jul 30, 2023Fresh, great sauce, good amount of toppings. Breadsticks were a solid choice. Will be going fack when I'm in the area.
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Debbie P.Burlington, WA53Mar 28, 2021One of my favorite go to pizza places! Try the pepperoni duo!! Love the cupping pepperoni!!! I add pineapple... yes. Pineapple. Love the spicy and sweet thing.
The buffet isn't bad.Helpful 1Thanks 0Love this 1Oh no 0
