Pinegar Chevrolet

We were looking for my son's college car, and our family has had great success with Chris Bunkelman in past purchases. When we were ready, we went to the dealership with a car in mind. Mr. Bunkelman got it for us, and was fair in negotiations as he helped get some of the necessary items fixed on the vehicle as part of the purchase agreement. Once again, we appreciate Chris and Pinegar.

Buy an expensive new car but don't expect any form of reciprocation, even a few bucks off the price of floor mats. They'll get every last nickel out of you.

My only interaction with the dealership has been with the parts department but I can say that they've been fair, responsive, and dealt with me in a way that demonstrated integrity.

No wonder people are buying cars and stuff online. I have never seen such poor service in my life. I was willing to go to them and pay more. Now I will go elsewhere and pay less. They will also not be seeing me for any service issues or anything in the future. Now is the time they should be going above and beyond. Oh well. Not my problem.

Too long to type. And Google also wouldn't let me type the whole message. This place is so horrible.

Showed up to look at a vehicle this morning. I got to look at it a little before the salesman cane up. I had a chance to notice some issues with the outside of the vehicle, but the most glaring was the flat tire. He asked if I was interested in the vehicle, and told him that I was, but was pearly about some of the flaws. He then asked if the price was too high for me, which I told him no, but would t pay that price due to issues with the vehicle, but would like to drive it, but it has a flat. He looked at me and asked if anything else would do, I told him I came to look at that specific vehicle. He told me to have a nice day and walked off.

I don't think he thought I was serious about asking to drive the vehicle. I think he assumed that I would not purchase the vehicle if certain things weren't fixed. I wasted 2 hours and 50 miles to drive to a dealer who obviously didn't want my business. I makes it more understandable that there were no people on the lot looking for cars if this is how your sales people do business. I will purchase a Tahoe Hybrid, but it won't be with You because of how I was treated. Too bad you lost a customer today because of a lazy uncaring salesman.

Shysters. The one most accurate descriptive word for this dealership, at least based on my unfortunate purchase experience. The salesman was Chris Bunkelman. I went in at 1200 on Saturday 30 April after coordinating with Chris to look at a new Silverado ZR2. He first said he had to confirm with the sales manager if he could sell to me as they cannot sell outside a 100 mile range. He came back on the phone and said he confirmed we were within the 100 mile range. I have confirmed with other dealerships that some are doing this, entirely up to the dealership so there may be some truth to this. We arrived right at 1200 but due to the following shenanigans, we did not leave until after 4pm. The largest portion of the wasted time, about 2 hours, was the story being spun on why my truck was not as valuable as the KBB stated amount of between $34-36K. I was trading in an excellent condition 2015 Ram 1500 Laramie Longhorn 4WD fully optioned out. First he said I was using the wrong condition for my valuation as they always use good or less. My truck was in excellent condition by KBB definition as there were absolutely no deficiencies with my vehicle. He kept saying that another problem is that my truck is 7 years old and that also impacts the value. Keep in mind my truck had exceptionally low mileage of only 44,296 miles. But that was not where the unscrupulous business practices ended. We sat for over 2 hours while he and the sales manager played a game claiming the sales manager, who never spoke to me through this 2 hour time, was supposedly calling all over trying to get me the best deal possible for my trade in. Finally the salesman came out to us again and said the best the manager could do was $30K because that is the highest price they could get someone to pay for it. He also added that he was in there when the manager was talking to the supposed buyer and the buyer had started at $27K and the manger got him up to $30K. The real deal is that he new how badly my wife wanted the truck and how hard they are to find and took advantage of that to rip us off through this unethical web of lies. The proof of the best price the manger could get was $30K selling to someone was a lie is that Pinegar immediately listed it on there website and on cargurus.com at $36,990, that is above the KBB Private Party excellent rated value and according to cargurus.com is $1,051 below market value. They were not selling this anyone. They ripped me off through lies. They stand to make $6,990 off this deceptive business practice. Had they just been honest and said the best we will do is $30K without the 2 hours of lies and story then I could have made my decision based on that as I did in the past with dealerships who simply state their bottom line without lies as to why. I live my life by one word - integrity. I can accept the bottom line is $30K is all we are willing to do, but don't lie to me like they did and waste 2 hours of my life doing it. Another thing I believe is a lie is that they said there was only one key. I have talked to other dealerships and they all say all vehicles are coming with 2 keys. There are some function shortfalls due to chip shrtages, like in the case of my truck with the park assist sensors, but not with keys. I believe they are holding my key until I provide a positive review in response to this survey; so based on this review I am certain I will never get my second key. They also did not provide me with a copy of what they still owe me, which is the second key and the chip for the park assist sensors. Chris stated that when I get this is survey it is very important that I give a top rated review or he does not get paid, quite certain that is untrue as well as the dealership stands to make $6,990 on my trade. On top of all this, the salesman did not give my wife back her license and mailed it to us which means she could not drive her new truck for 5 days after purchase. Horrible and unethical purchase experience all around. I will never do business with Pinegar Chevrolet again.

Received far more than what I expected. Outstanding service and attention to detail. The service team set standards that ALL Chevy dealers across the USA should emulate. Will recommend to all that they use the Republic Pinegar Chevy dealer for all their service and repair needs.

I was sold a car that is junk. We paid $12,000 for it 6 months ago and it's been in the shop 4 times since. I wanted a different car because my children clearly aren't safe in mine and they told me they'd give me a $5,000 trade in value for my car and acted like it was crazy of me to feel the way I do. They weren't willing to work with me so now, I'm perusing legal action. This place is a joke. 0/10

I did a ton of research online and found this dealership to have transparent pricing and great service. They found me what I wanted for the price and that is what you want in a dealership. Thank you