Pebble Road KinderCare
From This Business
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Services Offered
Verified by Business
Multiple children care
Single child care
Review Highlights
“We recently moved to the area a few months ago with no friends or family in Las Vegas to recommend a daycare for our 1.” in 3 reviews
“I can not say enough about how wonderfully they have handled and navigated the safety of our children throughout these crazy times of covid.” in 3 reviews
“From the moment we walked in the door, we were told that we were part of the KinderCare family, and boy, were they right!” in 2 reviews
About the Business
Infant Programs (6 Weeks - 1 Year), Toddler Programs (1 - 2 Years), Discovery Preschool Programs (2 - 3 Years), Preschool Programs (3 - 4 Years), Prekindergarten Programs (4 - 5 Years), Private Kindergarten Programs (5-6 Years), Before and After School Programs (5-12 Years), Interactive Kindergarten, Summer Programs (preschool, prekindergarten, and school-age)
Location & Hours
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Recommended Reviews
Overall rating
33 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Danielle H.Henderson, NV2177Feb 2, 2024
The director Sylvia is a Godsend. My daughter wasn't too happy at her previous daycare and it showed. We stumbled upon the Pebble Kindercare one day and went to check it out. All of the staff are so friendly and welcoming.
We get many updates throughout the day and both my son and daughter love it there. I have a 3 year old and a 7 month old. Both are all smiles when I drop them off each morning. If you're looking for staff that truly care about the children, a great director and a fun learning environment for your little ones, look no further.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
KinderCare Family Support
Feb 5, 2024
Hi, Danielle!
Thank you for taking the time to leave a review for KinderCare. We're happy to hear that you have had such a positive experience with us! At KinderCare, we believe that every child has the right to learn and grow in a safe, warm, and nurturing environment, and we are thrilled that Sylvia and our team at Pebble Road KinderCare have provided that for your little ones. We love our App and are thrilled you do as well; it's a great opportunity to see what wonderful things your little ones are participating in. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards,
Erika Family Operations - Cynthia W.North Las Vegas, NV032Aug 9, 2023
I absolutely love KinderCare. I have been struggling with my four year old with our recent ADHD diagnosis. Trying to find patient people to help me get him to socialize and behave and learn. We have been through daycare after daycare until finally we came to Kindercare. Although he was just recently unenrolled due to his behavioral issues. I will say Kindercare was the most helpful and understanding and kind group of people I've ever gotten a chance to know. Miss Sylvia specifically has the biggest heart and truly loves and cares for all of the students who attend. She was so upset to have to unenrolled my son, but given the situation even I as his mother understood why he needed to be let go. We've been struggling for months now to get him some help. And Miss Sylvia and the staff were very patient with trying to get him to behave and learn. They did everything they could until the higher-ups told her it was time to unenrolled him. I hold no hard feelings towards them. It's in fact the exact opposite. I am so happy to have met them and I had my son go there, even if it was just for a short period of time. They send you constant photos of them and updates throughout the day. They even except urban league (government assistance). They gave me resources after resources to reach out in hopes to get care for him faster!! I truly truly appreciate everything they did for us. They will be missed dearly
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
KinderCare Customer Care
Aug 9, 2023
Hi, Cynthia!
Thank you for taking the time to leave a review for KinderCare. We're happy to hear that you have had such a positive experience with us! We know that making the change to daycare is a big change for your child, and we are so glad to hear that our team at Pebble Road KinderCare has gone above and beyond to make sure your son is happy and comfortable while they’re in our care. We could not be more proud of Ms. Sylvia for creating such a fun, safe, and positive environment for children to learn and grow in, and it’s wonderful to hear that your little one loves spending time in their classroom. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm regards,
Krystal, Family Operations - Monique B.Durham, NC051Nov 6, 2021Updated review
I had a horrible experience with this particular daycare.
A different location but pleas be careful
https://www.kztv10.com/13-investigates/kindercare-teacher-fired-over-allegations-of-abusing-two-babiesHelpful 5Thanks 0Love this 0Oh no 0Nov 5, 2021Previous reviewI am so disappointed in this daycare. My child was let go without notice. Mrs S***** advised me she had to talk to me and without notice or warning let my child go because he likes to touch the fire extinguisher. I expressed so deeply that he is a very curious child. He also attended 2nd grade so they had prior experience of my child. However once he enter Mr.W**** 3 year old class everything changed. How can an establish not give you a warning or probationary period before removing A 3rd year old being curious. My child has only been back a week and everyday I asked how was he or how was his day. NO Complaints from kindercare care staff until today. How is someone supposed to find child care on the weekend because like everyone else I work on Monday. This place has placed a huge financial burden, stress, time consuming and unnecessary embarrassment. When I came home I notice a bruise on his forehead. BTW Mr.W**** should not be a teacher, he definitely has an attitude problem. I was so sad that someone who keep saying my son is OK and made suggestions about a weighted blanket just was trying to think how they was going to get rid of a 3rd old. Shame on Kindercare. I am weighing my options on my next steps with this Poor establish.
- Christine C.Las Vegas, NV994Sep 20, 2021
Both of my children have gone to Kindercare, first at Green Valley and then at Pebble when they combined.
They have thrived. My son entered Kindergarten this year confident and ready. The staff truly love the kids, all the way from the infant room to Transitional Kindergarten. Mr. Winn, Ms. Kathy, Ms. Brittney have especially had a huge impact. My husband recently had to travel for work, and my 2 year old had a rough time because she is a big daddy's girl. Ms. Kathy helped her make cards for her family to work through the rough feelings. Just one example of how great they are at helping kids become independent and confident.
They have also been great through Covid. Their safety protocols have worked well to keep the center open, they have only had to shut down a few times due to cases.Helpful 0Thanks 0Love this 0Oh no 0 - Irene K.Huntington, NY8841Mar 10, 2021
My 2 yo daughter and I moved to Las Vegas a year ago and started looking for a daycare after the Covid pandemic was better controlled here. Because she was diagnosed with behavioral delays, the transition from home to daycare needed to be smooth. I visited many local daycares in the area, but of course due to restrictions was not allowed past the front desk, and like every parent, health safety concerns were on the top of my list along with concerns on what they would do to help ease my child's (and mine) anxiety when I have to drop her off at the door and leave her with strangers who are covered by a mask. Everyone reassured me she would be fine, which felts like a placations rather than a genuine statement.
Then I contacted Pebble Road KinderCare and received a follow up call from Sylvia, the Director who spent over an hour listening to my concerns and my daughter's history and telling me what they as a team would do to help my daughter through this difficult transition.
She proposed to have my daughter come in after everyone had left the building to explore and play in the classroom by herself. On many subsequent calls I also spoke to Tina, the Assistant Director, who continued to validate my concerns and offered her earnest support.
The teachers were briefed on my daughter's health issues and they actually took notes on how we do things at home, asked questions on what to do in various scenarios and then D-day came and EVERYONE was extraordinary! Although her first teacher subsequently left for family reasons, her teachers Kathie and Naomi along with Jeanne and Anne who helped check her temperature at the front door and Tina and Sylvia - THE ENTIRE TEAM - embraced my child with the love of 100 mothers. My daughter was comfortable leaving me behind and going to school after only a couple of weeks. They gave me super detailed updates throughout the day along with pictures of her and her daily activities, even short videos to show me how she's Interacting.
The love continues now that she has moved on to the preschool class, and her new teachers, Kathy, Amelia and Naomi, along with everyone else, continue to provide my daughter with exceptional care. The amount of progress she has made in just a few short months has surprised not only myself, but also her therapy team.
I cannot recommend Pebble Road KinderCare with any higher marks than 5/5 stars (wish they were gold stars cause everyone deserves them).
A million thanks to everyoneHelpful 2Thanks 0Love this 1Oh no 0 - Christine S.Henderson, NV082Feb 23, 2021
Mr. Winn at Pebble Road KinderCare in Henderson, NV is AMAZING! He made an amazing airport last month. There was a ticket counter and airplane that had the kiddos' pictures. Mr.Winn rocks!!! Every day I have pictures and a video of my son's day in Discovery Preschool, there is no guessing what they learned or did. I appreciate the effort and commitment he puts in every day.
Mrs. Kathy was his Twos teacher and she has the biggest heart!. She always gave me at home suggestions. Before moving to her class she gave me potty tips and offered encouragement when we had setbacks.
You truly cannot go wrong with the staff here. Everyone truly loves and cares for the kids. They are willing to answer your questions and listen to your concerns. I felt comfortable the moment I walked through the door. During the pandemic they saved my insanity and helped me by taking excellent care of my son.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
KinderCare Customer Care
Feb 24, 2021
Hi, Christine!
Thank you for taking the time to leave a review for KinderCare! We are happy to hear that you have had such a positive experience with us. We’re thrilled you’ve chosen Pebble Road KinderCare as your partner in childcare and education, and we love that you felt comfortable from the moment you walked through our doors! Mr. Winn is a Rockstar, and we are overjoyed to learn about the airport he made for the kids in the discovery preschool class last month. We’re sure that was a huge success and that the kids learned a lot. It’s great to hear he sends you pictures and videos every day so you know exactly what your son was learning about in class. We also love that Mrs. Kathy was so compassionate and encouraged you throughout the potty-training process. It means the world to us that you continue to trust our team to care for your son during this pandemic, too. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being part of our KinderCare Family; we’re so happy you’re here!
Warm regards,
Lindley, Family Support - Rebecca R.Henderson, NV176Apr 20, 2021
I love this place!
They have been so amazing and understanding. Beyond grateful. Ms. Brittney has been exceptional...my daughter has flourished since being in her class! Great staff. My kids actually look forward to going to school.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
KinderCare Customer Care
Apr 20, 2021
Hi, Rebecca!
Thank you for taking the time to leave a review for KinderCare. We’re so happy to hear that you have had such a positive experience with us! We understand how much of a difference it makes to have a daycare that you can rely on to be compassionate, warm, and welcoming, and we’re so glad that our team at Pebble Road KinderCare has been able to provide that for you and your family. We’re thrilled that your little ones are thriving and love spending time with us! Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we’re so happy you’re here!
Warm regards,
Carlie, Family Support - Cam H.Los Angeles, CA8861Sep 3, 2020
LOVE LOVE LOVE THIS PLACE! We recently moved to the area a few months ago with no friends or family in Las Vegas to recommend a daycare for our 1.5 year old and bonus covid made it impossible to even try and pop in to schedule a tour of the facility. My husband and I thankfully came across the Pebble Road KinderCare and so thrilled we did! The follow all the covid rules so of course we couldn't physically tour the facility but their friendly staff video chatted us and gave us the full tour while the children napped so they could give us our full attention and answer all of our questions.
The first day rolled around and as a mom sending her child to "school"/daycare for the very first time I was a wreck. We were told we had to drop her off at the entrance after signing in and taking her temperature so again we couldn't go into the building. A few of the staff members greeted us at the door and made the transition VERY easy and happy. This shows how seriously they are taking everything with covid and our daughter got used to it in no time. We have only been going a few months but we already feel like part of the KinderCare family.
We receive updates throughout the day of her diaper changes, food, how long she naps PLUS we receive a daily picture or video. My husband and I both work full-time at home and we get so excited when we receive the picture or video. We know our daughter LOVES it there and is having so much fun even though she can't say the words yet, her actions tell it all. If we say the word "school" or "daycare" in the morning she Rushes to grab her shoes and RUNS to the garage door so excited to get going and even hurries us up to start her day at kindercare.
Thank you Pebble Road kinderCare we are SO thankful to have found you. We have peace of mind every day that our daughter is not only safe and happy but having SO much fun.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
KinderCare Customer Care
Sep 3, 2020
Hi, Cam!
Thank you for taking the time to leave a review for KinderCare! We are happy to hear that you have had such a positive experience with us. We strive to create a warm, welcoming, and trustworthy learning environment for all of the children in our care, and we are thrilled to hear that this has been your experience. We know how hard it is to find a daycare you can trust, especially after moving to a new location, and we are so happy you found our center! It’s wonderful to hear your virtual tour went so well and our Pebble Road team answered all of your questions and made sure you felt comfortable with our safety protocols. It’s so great to hear your daughter adjusted to her new environment so quickly and is now so excited to go to school in the morning! We know seeing her excitedly grabbing her shoes and running to the door must be so reassuring for you. We’re also glad to hear you and your husband love the photos and videos you get during the day! Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being part of our KinderCare Family; we’re so happy you’re here!
Warm regards,
Lindley, Family Support - Emily M.Henderson, NV7036Feb 23, 2021
My son attends Mrs Tiffany class every day and LOVES it! I'm so glad he gets to go to such a great place and play. He's learned so much since day 1 of him attending. I just hope when he goes to kindergarten that he gets the same experience.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
KinderCare Customer Care
Feb 24, 2021
Hi, Emily!
Thank you for taking the time to leave a review for KinderCare! We are happy to hear that you have had such a positive experience with us. We’re thrilled you’ve chosen Pebble Road KinderCare as your partner in childcare and education! It’s great to hear your son loves his time learning and playing with Mrs. Tiffany every day. We love that he has learned so much since his first day with us, and we know he will do great in kindergarten when the time comes! Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being part of our KinderCare Family; we’re so happy you’re here!
Warm regards,
Lindley, Family Support - Ryann M.Las Vegas, NV11224Jul 22, 2021
Like previous reviews stated I sent an email to set up a tour and get additional information. They were initially prompt at responding back to me. They provided the times they were available and I responded if Thursday at 2:45 would work. No response. Two days later I emailed them
Again asking if we could make that work. They responded informing me they do virtual tours and they will call me at 2:45
2:45 comes and goes, I give them a call and they don't answer. This is beyond unprofessional and I wouldn't want to send my baby some where when they can't reply to a simple email or keep a meeting.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
KinderCare Customer Care
Jul 23, 2021
Hi Ryann,
Thank you for taking the time to leave a review for KinderCare. We're so thankful that you considered us as an option to care for your little one, and we apologize that we've let you down. We expect our teams to go above and beyond to be reliable, professional, and communicative, and we hold our teams to a much higher standard than what you have described here. We want to assure you that we are taking your concerns seriously, and we have shared them with local management. Your feedback is important to us, and we would appreciate the opportunity to talk with you further. If you are open to further conversation, please call us at 888-525-2780, 6am-5pm PST, M-F. Thank you again for taking the time to share your feedback.
Warm regards,
Carlie, Family Support