PC Fix - Issaquah

They saved my stupid ass BIG TIME.

There is no excuse for not having adequate back ups and then crying whaaaaaaaaaa when your hard drive fails.

That's me.

If these guys fart, they fart rainbows.

Yeah, you have to be patient because they are busy helping other idiots. But they will help you as best as they can.

Holy crap...did I say how much they saved my stupid ass?

I'm always having computer issues. I am one of those people who knows a good deal about computers yet somehow i end up with virus's, computer crashes, something suddenly stops working, blue screens, etc. I use to go to a PC repair shop in Bellevue, but now that i don't live there anymore i don't go to it. So when my PC was on the fritz, i saw this place and thought to try it. To my surprise i was happy to see my old tech from Bellevue works there now. So a plus for a friendly face that knew me and my PC problems. Thanks to him I saved more money taking my computer here than if i had bought a new computer all together or if i had thought it was a motherboard issue but turned out to be a hard drive issue. This place will save you so much of your time than if you try to figure it out yourself! I've learned a lot thanks to people working in this business.

PC Fix is professional, friendly and the quality of service was exceptional! I was treated with respect as David went over with me step by step of whats wrong with my computer, what they can do, how much it will be, how long it will take for replacement parts to come in, how fast it will take, how far am i on the list of orders, etc! I get updates on my computer via email and phone of how my computer is coming along, when i can pick it up, if something suddenly happens and they find something else wrong with it or if the USPS decided not to deliver my computer part on time, David or Tim would inform me about what was happening.

If you are worried about them trying to scam you into more money, these guys don't. I got my blue screen problem fixed but i was told my graphics card is having issues with my last visit. They gave me advice on what i could do, told me it wasn't a major problem for now and didn't force me to get it done by them on that day. Simply wonderful! I didn't feel pressured at all and they also gave me advice and what to look out for next time i'm having problems! So i was able to purchase a new graphics card with their recommendations on my own.

Besides fixing computers, they can also take a look at video game consoles or printers. Even my switch they said! I take good care of my gaming systems but that's nice to know i can at least let them look at it before investing in another one.

Just something for you to take into consideration when bringing in your computer, they are a small shop. Only 3 men, sometimes only 2 people are there at a time. They can get busy but will always be honest with you about how long its going to take. If you drop your computer off when they aren't busy, then it will be fixed faster. If you drop your computer off say on holiday weeks or busy days, it will take longer. This isn't a big company so give them time. They know what they are doing.

Also they can retrieve deleted photos and videos off of my corrupt hard drive when i had an accident! I only had to do this once. David informed me that sometimes not everything can be saved and wont know what there is to be saved till he looks at it, so i should always have a backup of my irreplaceable stuff. So now i have a 2nd drive for all of my photos and videos. I was happy to he saved them!

Oh one more thing to note which i havent had experience with yet but if i was ever unavailable to come into the shop, they can make a appointment to come to my home to fix my computer or to set something up. I thought that was nice to note. It feels like a professional company when you can get service at the shop or at home. It does cost more but if i ever couldn't make it in, this would be great. I was told they have another shop down in Ballard too so they can travel almost anywhere.

The only bad thing about this shop is its location and parking. The parking lot is tiny. Thankfully QFC is right next to it so i can drop off my computer and shop for food at the same time.

Overall, After seeing David for about 4+ years and now going to this shop, i give them 5/5 stars for their service. Thank you PC Fix for such wonderful customer support and techs.

I was going through a lot of personal stuff in my life and when my computer decided that it didn't want to work (no output and no usb functionality) instead of trying to fix it myself I decided to just pay the $50 and see what PC Fix could do about it. I got a call a few days later that everything was working. David (the employee) said he cleaned my cpu and put some new thermal paste on it and it has been working ever since it. Absolutely fantastic experience. He let me play around with the computer while it was still there to make sure it didn't happen again.

Absolutely recommended.

Awesome service! Use these guys if you need help with a machine. My older laptop went belly up, but I needed the pictures and music off the machine. These guys got it done, texted me, held the machine for a few days for me and were totally professional. Thank you. Recommend without hesitation.

PC Fix and more importantly Dave has saved some data not once but twice for me now! I own a small business here in Issaquah and recently lost all my company's data in recent change over of external hard drives. The hard drive was purchased at Costco And possibly had a manufacturing defect. Dave coached me through the appropriate steps, finally decided to let Dave take care of it and he further assisted in recovering my data!

The 1st visit was helping me prepare a Mac for resale, he helped me wipe my data and back it up. We added some small upgrades and ended up getting more money for my system then I originally thought.

Thanks PC Fix!

They were able to get our sluggish computer up and running. They were responsive and seemed to be competent. Price was quite a bit more than we expected. For not a lot more we could have bought a new computer. All in all, no complaints.

Our GO TO PC support! Their wealth of knowledge is incredible; they are very professional and extremely helpful. Alan in particular has rescued us with different devices and application issues and kept us operational in a safe and secure way. We highly recommend PC Fix for all your computing and network needs!

Took my sons PC here today last minute because I tried to fix it and screwed it up worse. They got it in fixed it and turned it around same day for my son. These guys are SUPER awesome. Well done guys! Well done!!!! Thank you!

I have used PC FIx a few times for various issues. I have always found them to be extremely professional and thorough. My last project was fairly complicated and they performed the service flawlessly. If you want your PC fixed/upgraded properly, reach out to these guys. They're excellent.

I'm always trepidatious about trying a new business but in this case I was extremely satisfied. A friend recommended PC Fix when my computer crashed. They fixed it promptly, at a reasonable cost and I was very happy with the results. I would definitely use them again.