Nelles Insurance Solutions
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Business Insurance
Life Insurance
Health Insurance
Review Highlights
“Dave and his insurance team seem to have an exceptional code of Integrity and consistently good Customer Service!” in 6 reviews
About the Business
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David N.
We specialize is all lines of Lynchburg insurance including, but not limited to: car, home, motorcycle, business, workers comp, life insurance, annuities, disability insurance, health insurance and long-term care insurance. We only represent financially strong insurance companies that provide 1st class customer service and claims handling. We have direct appointments with great companies such as ERIE Insurance, Mercury Insurance, Progressive and Foremost. All our companies have an A.M Best Rating of "A" or better. We are proud to be an independent insurance agency serving the needs of our clients first. For solutions that protect what you value most, trust Nelles Insurance Solutions.
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- Dec 16, 2020Updated review
Dave and his insurance team seem to have an exceptional code of Integrity and consistently good Customer Service!
In a very competitive Insurance market, they excel in fair pricing!
I confidently and highly recommend them to all my friends and co-workers!Helpful 95Thanks 0Love this 91Oh no 0Dec 25, 2014Previous reviewWe use Nelles Insurance for all our Insurance needs!!! David is excellent & most efficient! His service is exceptional & always timely answering ALL our insurance concerns & questions. David Nelles even personally & patiently worked with us when we were "forced out" of our previous wonderful insurance plan because of ACH/ObamaCare. I have heartily recommended this place to my friends!!!
- Stephanie P.Henrico, VA3252Jan 25, 2021
Tilethia Q. Is simply amazing !! Very informative! Follow ups on all calls and emails !
I highly recommend her ! You won't regret it !
Not to mention she's cut my bill in 1/2 !!Helpful 0Thanks 0Love this 0Oh no 0 - Jessica R.Lynchburg, VA723Dec 10, 2020
We have been using Nelles Insurance Solutions for over ten years and have been extremely happy with their service and prices. Dave is extremely responsive and has adjusted our insurance for new vehicles numerous times within hours and sometimes minutes of the addition. We are so happy to have our home, auto, life, and umbrella policies with him and his team. We highly recommend him due to his authentic care for our family and excellent rates through many different companies.
Helpful 1Thanks 0Love this 1Oh no 0 - Charity T.Hopewell Junction, NY742Dec 16, 2020
We are very pleased with the excellent customer service and care we have received with Nelles Insurance. They communicated very clearly with us when we had to file a claim. We felt like we were worked with in a very fair manner. We highly recommend them to anyone needing insurance.
Helpful 0Thanks 0Love this 0Oh no 0 - David H.Forest, VA65Mar 6, 2014
We started using Nelles Insurance about a year ago. Dave was able to lower our fleet auto rates by almost half of that of a national carrier. Dave also handles our liability, workers comp and health insurance.
Dave is easy to work with and takes that time needed to explain your insurance and also be there when you need a LOCAL person to help you when it.Helpful 1Thanks 0Love this 0Oh no 0 - Yemisi E.Washington, DC268188318Jul 29, 2014
David Nelles is the definition of customer service.
I was trying to buy insurance for the first time and he actually helped me understand it! I will admit I am completely naive when it comes to these things and he could have totally taken advantage of that, but he didn't. He even told me it was best to just stay on my parent's insurance. I would rely on him time and time again for my insurance. He was available when I needed him and so friendly through out the whole process.
His patience is outstanding. I really do hope that people make him their first choice when they are considering any type of insurance. He's your guy!Helpful 2Thanks 0Love this 0Oh no 0 - Dan V.Lynchburg, VA634Dec 10, 2012
I switched to Nelles Insurance a few years ago after my rates went up on my previous policies. Dave explains insurance in easy to understand terms, lays out your options and helps you make an informed decision.
I ended up moving my auto and home owners insurance to carriers Dave recommended and saved several hundred dollars that first year. We later also took out a term life insurance policy under his guidance. Dave is always available to answer questions or troubleshoot problems, and I happily give his name to my home buying clients.
I have also had occasions with home buyers where a quote was needed, and Dave has always been quick to provide everything we need in short order. He values the relationships he has with his clients, and works hard to provide the best service possible. I'm always happy to have the opportunity to give out his name...Helpful 3Thanks 0Love this 0Oh no 0 - Michael R.Greer, SC7124117Jun 6, 2015
Great customer service. David is very knowledgeable of the insurance products he provides to hus clients. He is very thorough and takes time to understand your needs. He's also very accessible, which is not what you find in most insurance agents - particularly the online companies.
Helpful 1Thanks 0Love this 0Oh no 0 - Bryn D.Lynchburg, VA99May 27, 2014
I have nothing but positive to say about Dave Nelles and Nelles Insurance Solutions. We began using Nelles Insurance in 2010 when relocating to Lynchburg. We have Home, Auto, Disability and Life insurances through Dave. He also assisted us in establishing a new health insurance policy, resulting is a savings of hundreds of dollars each year.
Dave is informative, patient and, most important, caring and involved with his clients. He is responsive, always calling back as soon as possible, whether to address a concern/claim, or simply answer a question. After a recent auto breakdown, he even follow-up the next day to ensure all was resolved and we were safe.
We have never been disappointed and are confident that Dave is helping us to make the right decisions for our family's needs. I do not hesitate to give his name when asked for an insurance referral.Helpful 1Thanks 0Love this 0Oh no 0 - Mike S.Lynchburg, VA1022May 14, 2011First to Review
Nelles Insurance is the best service in P&C Insurance that I've ever dealt with. Erie is a great insurance company, highly rated, very sound financially, and I'm a big supporter of working with a truly local agent. Especially if you've been with a large national insurance company (statefarm, nationwide, allstate) for more than a few years, you're probably gunna save big bucks with Nelles Insurance Solutions. I was on his billboard on Fort Ave, you might have seen that he saved me $500 a year on auto insurance! I can't speak enough of how much I appreciate Dave as my insurance agent. He saved me $500 a month on auto and home owners AND added a person umbrella policy of $1 million.
I can't say enough good things, there aren't enough stars to rate Nelles Insurance Solutions.
It isn't just about saving money, Dave is the local business owner that knows Lynchburg, he's stepped out to be a source of service, value, and advice to our community. You can't beat Nelles Insurance!Helpful 0Thanks 0Love this 0Oh no 0