Mountain View Police Department

We recently purchased a house in Mountain View and had to call their non-emergency hotline. We were pleased that the officers responded quickly. We called multiple times due to certain issues in our neighborhood and they always respond. We had an opportunity to talk to the responding officer and they appear knowledgeable, professional, and understandable.

I support our MVPD. It's nice to know that they are well funded.

Thank you MVPD for all the things you do and for keeping our community safe!

I was assaulted by a car near in n out but your cops are rude and refused to take their information .

Luckily there was a witness nearby and if you're working in a highly Asian populated city pls respect other races. . 2nd worst encounter with your lack of police services .

I was washing laundry at The Wash Stop. It was 9:22PM. An SUV approached the Calderón/Church intersection from the south. There is a 4-way stop there. The SUV was from MVPD. It did not bother to stop and continued through the intersection in the northbound direction. The vehicle was not pursuing anybody and no sirens were on. The officer driving the SUV did not make a stop as it should have. I do all the time because I respect the rules and it's common sense as well. I do not see why any police office shouldn't, especially if it's not going after somebody breaking the law. It was unacceptable so here's a 1-star for the behavior. Officers should be the first to show the good example. There are plenty of idiots around the streets and they should be a frame of reference for kids and adults.

Officer Gonzales was nothing but a man egotistic officer. I got a bike thrown at my car and also rocks. Called MVPD and they sent an officer. I let him know what happen and he told me there isn't much he can do. Then he tells me is just sounds like my feeling are hurt. Like how am I suppose to feel after someone threw their bike and rocks at my car. I told him how am I suppose to feel safe and better if nothing being done. He then told me if I wanted he can give me a card that said he talked to me if that will make me feel better. Like really you're here to serve and protect. Not sure if he was just homophonic cause he pretty much dismissed me and my partner. This is unacceptable. He could just lied and said we'll look into it and follow up if anything. But he chooses to act like I'm a kid complaining of being bullied. Do better and protect your citizen. Shout out to the dispatcher who helped me more then the actual officer.

The worst - a lazy pack of 'police officers' who cannot solve crimes but are excellent at harassment and laziness.
One of them had my car ILLEGALLY TOWED from in front of my apartment for no reason, at 3am- a Mercedes I paid 30k for - gave me the wrong information on how to retrieve it and the questionable police chief REFUSED to discuss it. I had a disabled sign on the car and it was ignored. NO ONE could help me. I have driven all my life, am an excellent driver and now reduced to walking the streets or taking public transportation...thanks to a thieving pack of cops! They have the reputation of not being able to solve a single rape case but are excellent at sitting in their cars playing video games- just out of sight of the dangerous intersections they should be watching.

I've lived in Mountain View for 15 years and have interacted with MVPD 5 times regarding incidents (and a few more times at community events when they talk to kids, give out stickers, etc.).

Each time has been pleasant: They respond quickly even to non-emergencies, take concerns seriously, are compassionate and respectful, and are professional yet personable.

I feel very lucky to have these fine officers and staff keeping us safe and looking out for our community.

Officer Roberto (?) was very nice and helpful.
I went to Santa Clare traffic court to set up a court date and there were a lot of people, so I didn't ask a couple questions I wanted to.
I bought the paperwork/questions to Mountain View police department. Officer Roberto patiently explained to me what I needed to do. He also told me how to do the registration sticker on my car correctly to prevent it from being stolen.

Having lived and owned homes all around the Bay Area I have to say the MVPD is one of the best PDs we've seen. They take a high-touch approach to the community, responding to a lot of things that would never get response to in SF, for example.

My incredibly tall next door neighbor had his bicycle stolen out of his garage; MVPD quickly recovered it by cruising the neighborhood - he spotted the 5'6" thief carrying the bike on his shoulder because he was too short to ride it! While not every bike stolen in MV gets recovered, this one did because the officer took the time to look for it. This would not happen in San Francisco - ever.

As a resident and a homeowner, I have a lot of confidence in our "5-0"!

MVPD is doing a great job keeping us safe late at night...
I live near whisman station... I get home from a long day, get ready for bed and get a text from a neighbor that there is a police officer cruising the street slowly issuing parking tickets and fix it tickets. I'm sure his training was used to the fullest extent to issue me a parking violation for a missing front license plate. He issued at least 3 tickets on whisman ave and who knows how many others here. Anything to reach their quota, waits for the late night when people go in for the night to do this. I'm sure that they are not doing this on the other side of the tracks. I support police department, but if this is how they fill their time it's embarrassing. They sure are doing a great job keeping us safe...

I have lived in the Mountain View/Sunnyvale/Los Altos area for 30 years and I never had any encounter with the MV PD until early this September morning. I made a late run to Walgreens on El Camino at approx 2am. After I made my purchase and drove out of the parking lot onto El Camino towards 85, I saw a car heading towards me and through my rear view mirror, it appeared to change directions to follow me onto 85. I watched in my rear view mirror and this vehicle appeared to be honed in on me, matching my speed, which hadn't gotten to 60 MPH yet. With all the crap going on around this country, I thought some dude was following me. It didn't seem like an unreasonable suspicion. I was getting off at the Fremont exit, so I quickly ramped my Lexus up to 100 MPH in a dumb, uncharacteristic effort to leave this car behind. He stayed with me for about 10 seconds, then to my surprise, his lights flashed on to let me know that it was a squad car. "F- me", I thought. I immediately pulled over. It had actually been a very long day. I was tired and also had to use the bathroom.

While stopped, the policeman walked to the passenger side, and flashed the light motioning for me to roll down the window. I did and he asked me if there was an emergency. I explained to him that I thought he was some kook following me and I had to use the bathroom, both completely true. I obviously didn't know that it was a police car. He asked me where I was going. I told him home. He asked for the address and nearest cross street. I told him. He asked if that's the address on my driver's license. I responded that it was. He then took my driver's license and registration, checked it. I haven't had a speeding ticket in nearly 20 years. I haven't had an accident in 20+ years. I was certain I was going to get a ticket, because after all, I was going pretty damn fast in full view of the officer. I waited for the hammer to drop.

To my surprise, he came back and handed me my driver's license and registration. He told me that he could tell that I was a bit shaken because I thought I was being followed, and he believed me. He advised me that the next time something like that happens, to call 911. He told me to drive safely, and I was free to go. Relieved, I told him I would and I thanked him.

So kudos to this police officer for having the ability to gauge sincerity and being the caliber of person to be merciful, show compassion and understanding. I really appreciate him giving me the utmost consideration.