Montana Mufflers & Brakes

My old truck has been very good to me the last few years, so I decided to reward it with a new exhaust (from muffler back).
I shopped around at a couple other places nearby with good yelp reviews and was disappointed in either their price or attitude or lack of muffler inventory. Goes to show yelp reviews aren't always foolproof I guess.
In desperation I decided to extend my search to central EP, and wound up at Montana Muffler.
The place ain't much to look at, but boy is David a breath of fresh air in the customer service department. He took a genuine interest in me and my truck and the questions/ideas I had; and despite being semi-busy, he discussed our options and pricing at length.
The end result was good pricing for a great job, and the muffler and pipes I actually wanted! He threw in the USA made chrome tips for a heck of a price at the end too.
I'm happy, my truck is happy (I think), and my bank account is happy. More businesses should aim for that sort of satisfaction.

3/21/2024 i brought my car to be serviced and i had to leave the vehicle here. the owner Frank, was supposed to drop me off at home because i didn't have a vehicle. I spent 7 hours waiting on him to drop me off. the mechanic in the back named TONY sexually harassed me. he asked me to suck his dick for $60. he asked me again and offered me $30. i grabbed my keys and drove home without any repairs to my vehicle. i will be reporting this incident to the el paso police department. somebody should shut this place down. i cant believe these assholes are still in business.

This shop is rip off they charged a lot to much! Do not go here, And plus they take forever to fix your stuff and not quality at all

PLEASE READ: found this el paso police department incident card hidden under my passenger seat and the date goes back to early 2020 when i got my muffler delete on my mustang gt at this shop. so for 2 years i have had NO clue that these guys took my car for a joy ride, beat it up & got into an accident. anyone thinking of going to this place please STAY AWAY OR WAIT and WATCH THEM work on your car ESPECIALLY if it is a sporty expensive car. would definitely pull up on that old man right now and whoop his @$$ but i no longer live in texas or anywhere near el paso. these people do not respect your car and WILL take advantage if you are not around!!

Really awful service. Had to go back twice after an oil change for them to get the light to go off. They used the wrong kind of oil in my brand new car. They also overcharged me and were super rude. Cursing in front of women is awful, but cursing in front of women and kids is worse.

These guys don't know what they're doing either, and it shows. I felt like I was ten again, watching my dad trying to build a doghouse he clearly had no idea how to construct.
It's really quite frightening to know that these people work on cars. They're not very abashed or shy at all about showing that they have no idea what they are doing.
They will whack stuff with hammers at random and laugh about it in front of the general public. I overheard one guy tell another guy in Spanish to "just throw some oil on it and they won't know the difference". Um. Wow.

Beware, I mean it. Scary stuff. Would not trust them ever again to even wash my windows. Don't let them touch a car you put your family in. This is a ridiculous place that is in dire need of management personnel to sort out the dudes they have working here.
The brother-sister duo who currently run the place are not in any kind of control whatsoever and allow chaos.

Shop removed factory muffler and also back resonator. Installed new super 10 muffler, straight pipe with black tip. Really good work. Truck sounds great!!

Took my truck for a new muffler and resonator delete. They did a good & quick job! I had flowmaster 40s installed and now my truck sounds so much better!

Simply, an honest repair shop. I needed exhaust work in a 2010 Grand Caravan. I knew my leak(s) were close to the exhaust manifold and too big a project for me. David and his guys, diagnosed the problem and presented me a worst case scenario to eliminate any misunderstanding. I approved the repair and I dropped off my vehicle the next morning. It was ready by the end of the day. They corrected my exhaust leak (Didn't sound like it did before, wayyyyyy better) and I was a happy camper, even cost me less than what we had discussed. The next day, David personally called me to explain the work they had performed, and made sure I was satisfied. This shop is definitely a customer oriented facility. Great job Montana Muffler and Brakes.

We had been let down by another shop that left us with a more expensive problem to deal with than when we began. Needless to say, we wanted to take our business elsewhere after such a disgusting experience. I found Montana Mufflers & Brakes highly reviewed on google and gave them a call. David was such a life safer. He is an extremely friendly, knowledgeable person who gives you straight-forward information regarding your vehicle. Not only did he strike up a great deal, but the crew member working on my vehicle did a good job as well. The wait time was not very long and afterwards I was given a detailed receipt that included mechanic notes. I could not have asked for a better transaction, start to finish. Five stars!

This location, with owner David on site, is the best. Good advise, good service and flowmaster mufflers, plus brakes, shocked, etc. David fixed me up with an exhaust setup that was affordable, not too loud but better performance. They take pride in their work.