Services Offered
Verified by Business
Lash Lifts in 27 reviews
Classic Lash Extensions in 10 reviews
Eyelash Extensions Removal in 1 review
Arm Waxing
Eyelash Extensions in 18 reviews
Hybrid Lash Extensions in 2 reviews
Volume Lash Extensions in 1 review
Chin Waxing
Review Highlights
“Jochael used to work next to my office in downtown San Diego, and then she moved to her current location in PQ.” in 49 reviews
“I choose to go with their current promotions of using Celisha as she had several years experience but new to the company.” in 2 reviews
“i would definitely recommend (and have) miss jmar for any beauty needs you or your loved ones may have.” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Jochael H.
Licensed Cosmetologist specializing in customized Classic, Hybrid, and Volume Eyelash Extensions, Lash Lift, Lash Tinting, and Eyebrow Tinting. Borboleta Certified.
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Recommended Reviews
Overall rating
82 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jackie M.San Diego, CA8021Sep 13, 2023
I wish I could give more stars than 5. Her room is so cute and relaxing even down to the music she plays!! I got eyelash extensions done and they look amazing. I told her I wasn't ready to get a volume set yet so we did hybrids. I told her I wanted them to look kind of natural but fluffy and she gave me the perfect set of lashes! Will definitely be coming back and recommending her to everyone I know! I felt so bad because I had to use the restroom in the middle of her doing my lashes and she was so sweet about it and guided me down the hall to the restroom and didn't complain about having to tape my lower lashes again. Shes super sweet and my lashes look amazing I feel like I can't say enough good things about her.
Helpful 0Thanks 0Love this 0Oh no 0 - Dec 20, 2022
Every time I come to see Jochael I leave feeling like a princess. She listens to client feedback very well and when I felt my first set was "a little too full" (sorry I like a more subtle look) she curated this look for me. She is very detailed oriented and has a nice soft touch. I honestly didn't think I would make lashes a habit but she may have converted me! Her studio is very comfy and the area has a good amount of parking. If you're looking to support a small woman owned business I'd recommend giving Jochael's spot a try. Great work, good conversation (if you want) and fair prices for the area.
Helpful 0Thanks 0Love this 0Oh no 0 - Maryam M.San Diego, CA042Apr 17, 2023
Omg! I have been getting my lashes done for sometime now, and honestly I have never had any lash stylists do my lashes exactly the way I wanted. Until I found Rocheal! She is a artist who has mastered her craft and she actually listens to what you want. Honestly these days when I find a stylist that's as good as Rocheal, whether it be for my nails , makeup, lashes or even hair I feel like I just won the lotto. Not only is she amazing at what she does, but she is hands down the nicest human being. The time flew by. I absolutely adore her and you will too!
Helpful 0Thanks 0Love this 0Oh no 0 - Viviana S.Modesto, CA83143Dec 4, 2022
I've had my eyelashes done by several different people on many occasions, and yet they've never lasted for me because from day one they didn't feel comfortable. I decided to try Ms. Jmar one last time because I love the lash look, and I have a wedding on Saturday. I am so glad that I did. I could instantly tell that I was gonna love these lashes. I had no pain, and usually my eyes are red but not with her. I couldn't even feel that I had them on. She did such a great job. I am on day three and so far none of the lashes are falling out, which usually tends to happen to me by day two and she gave me exactly what I asked for. I will definitely be going back for refills.
Helpful 0Thanks 0Love this 1Oh no 0 - Ilene B.San Diego, CA7113Apr 7, 2023
I loved my experience here! My lashes are so pretty and natural looking, which is just what I asked for. Her space is super cute and clean too. I'll definitely go back again.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 30, 2018
My experience here was by far the best! I was in desperate search to find a lash bar that was local. I became obsessed with my lashes when I got married back in April. My husband as well LOVES them and encouraged me to find a local place as my gal who did them for my wedding was 2 hours away.
It took me several months to finally find MY PLACE! I searched yelp for places checked reviews and stumbled accords MissJMar Beauty. From the moment I called I felt at "home"! Mark answered my 1 million questions my daughter had asked on my behalf to then speaking to me with 2 million more questions. Mark was extremely knowledgeable and knew what I needed! To my surprise I was booked the next morning.
I choose to go with their current promotions of using Celisha as she had several years experience but new to the company.
Pros: 50% off first set, Celisha was amazing and very welcoming. Staff answering phone helped me tremendously. Location is in a shopping center so PLENTY of parking. Lash bar was very comfy.
Cons: ZERO!Helpful 2Thanks 0Love this 2Oh no 0 - Ashley H.Pasadena, CA116958Jun 25, 2022
Loved the lash lift done by jochael! it was so much more lifted than other places but still felt natural & it lasted the same amount of time as the others as well. took off a star only bc it took a little longer than an hour and i'm used to last lifts taking 40-45 minutes but i'd definitely go back and maybe that time was just a one off!
Helpful 0Thanks 0Love this 0Oh no 0 - Barbara J.San Diego, CA02May 19, 2022
I had a lash lift and love it! This is the second time I went to MissJMAR and I am thrilled she is back! Great experience overall highly recommended. Thank you a ton
Helpful 0Thanks 0Love this 0Oh no 0 - R G.Escondido, CA036Jan 5, 2019Updated review
Update:
Jochael called me after I left my original review to discuss my lash lift and offered a REFUND via voicemail. I was pleased to hear that she was willing to discuss my lash lift and offer an additional free follow up lash lift or REFUND if I was unsatisfied.
When I returned Jochael's phone call I was sent to her voicemail. I told her that I appreciated the offer of a free follow up last lift, but I'd prefer a refund since the ultimate outcome of my lash lift was so poor.
Jochael texted me in response to my voicemail and said, "Hi rosalee, I got your voicemail. I'm currently out of town until the 31st. I will give you a call as soon as I can. "
I responded the next day and said, "sounds good. Talk with you then!"
She did eventually call me back days later. I followed up with a text message to set up a time for us to discuss my lashes and the REFUND she offered me via voicemail. She didn't respond to my first text so I followed up with another one. Days later she sent me a text response that is the same copied and pasted response from the yelp review.
I've included text message screen shots showing that I did my due diligence in following up with setting up a meeting to discuss the offered REFUND and lash lift.
She's now no longer offering me a REFUND, even though I have voicemails from her saying she would give me one.
I find it ironic and poor business practice that it's ok for her to be allowed to take days to get back to me, not respond to my text messages in a timely matter, then go back on her word of a REFUND.
With that being said, I now have an even lesser opinion of your lash establishment since a REFUND was initially offered via voicemail and is no longer being considered. I'll be sure to mention that in my follow up reviews elsewhere and will keep the voicemail recordings to provide the BBB when I filed a complaint there as well.Helpful 9Thanks 0Love this 0Oh no 0Business owner information
Jochael H.
Jan 4, 2019
Hi Rosalee,
Thank you for your candid review and feedback regarding your appointment with us. We are sorry to hear about your experience with us at MissJMAR Beauty. I pride myself in my work and most especially in keeping all of my clients happy. The number one goal is to make sure everyone leaves feeling beautiful and for that feeling to last until their next service and beyond. And that if there are any issues or concerns, we address them in a timely and efficient manner. Per your review, is that you left your appointment feeling at least happy with your lashes. However, I do apologize for ultimately not living up to your expectations or my own. I cannot say for certain why your lashes had such a bad result just hours after your service. That is the downside to doing beauty services, sometimes the results can be unpredictable and it is not your fault. I do however would like to say that in my three years of doing lashes, I have performed lash lifts on hundreds of clients , and I have only had (literally) three other clients who had results like yours. It's truly unfortunate, but I would also like to add that just as every client has different hair types and chemistry, every client can also have very different experiences/results with the lash lift procedure. The bald spots you mentioned in your review are from your lashes naturally shedding, which is completely normal. I would like to elaborate further to reassure you once again that although your lashes didn't agree with the lash lift chemicals, the recovery/regrowth will feel timely, but will ultimately transpire:
Anagen (Growth) Phase
This is the phase when lashes are actively growing; it lasts between 30-45 days. Only about 40 percent of the upper lashes are in the anagen phase at any one time.
Catagen (Transition) Phase
During this phase, the lash stops growing and the hair follicle shrinks. If an eyelash falls out or is plucked out during this phase, it won't grow back right away because the follicle needs to complete the catagen phase before it can move on to the next one. This phase lasts between two and three weeks.
Telogen (Resting) Phase
This phase can last more than 100 days before the eyelash falls out and a new one begins to grow. It typically takes between four and eight weeks to fully replace an eyelash.
Because each individual lash is in its own phase of the growing cycle, it's normal for it to take a while to return back to it's former glory. I sincerely hope that helps you feel better about said "bald spots". I would also like to recommend temporarily investing in a growth serum until you have completely shed all chemically treated (lash lifted) eyelashes, as it will push them along in the regeneration cycle and also give them a little extra love in the meantime.
In regards to our attempts to follow up with you, we received no response after sending you the following text the day after you contacted us on yelp about your lash lift experience:
"Hi Rosalee! It's Jochael. I'm so sorry I'm just now getting back to you. It's been a hectic time with the holidays coming up! I read your message about your lashes. I'm sorry to hear about that, but please rest assured as it happens with some people's lashes. You didn't do anything wrong! Here's the best way to put it, lashes are constantly in one of the three phases of the growth cycle, and they all shed and grow at different times. So the wonky, "staple" looking lashes are just those guys growing out in a not so flattering way. It's one of the very few cons of a lash lift. The only thing I can recommend is curling those end lashes with a lash curler until it sheds. It's annoying, and unsightly, but it's only temporary! Please let me know if I can answer anything else for you."
We then received a notification that you had posted a Yelp review. After reviewing it carefully and going through all of the steps and notes I took at our appointment, I then personally reached out once again by calling you and leaving a voicemail. Two days later, you called back and left a voicemail which indicated that you were having issues with your old phone and did not receive certain messages until you got your new phone. We hoped that at the very least you would have included that in your review as we very much would have liked to have offered a resolution that would have been more satisfactory for you. We certainly were not trying to ignore you or leave you without answers as is stated in the above text message and in the voicemail I personally left you.
Since your last message, after another few attempts and a final voicemail, we have yet to hear back from you. We will use this review and feedback as a learning experience so that we may learn from this experience and continue to strive to be our best. We are sincerely sorry that you had poor results from the lash lift procedure, but rest assured that your lashes will shed and grow back just as beautiful as they were before the service. Thank you.Dec 27, 2018Previous reviewI got a lash lift and tint done by Jochael December 8th for a holiday party on December 14th. I have naturally long straight lashes that tend to stick straight out and don't hold a curl. I figured a lash lift and tint would be the perfect solution to the struggle of fake lashes and Jochael assured me that it would be.
Jochael asked me how much curl I would like. I asked her to make it as long as possible without giving me eyelashes that look like they've been staples straight up and into my eyelid.
She reassured me it could be done and they would look perfect. When I left her salon my lashes were still drying from the curling solution and looked lovely, unfortunately that didn't last. Within 24 hours I had eyelashes that looked stapled and that were going straight up into my lid.
I followed the protocol necessary for perfect lashes: I didn't get them wet for over 24 hours, I slept on my back etc. I did nothing wrong that would have caused or created the terrible staple lash look I ended up with.
I reached out to Jochael 48 hours later upset because I ended up with lashes that looked terrible. The exact opposite of what we had discussed at my consultation. I received a response saying, "I needed to curl the lashes until they fell out/shed on their own." The whole point of a lash lift is to not need an eyelash curler in the first place.
I didn't want my lashes to fall out prematurely and leave me with bald spots, which unfortunately has happened regardless anyhow. I haven't used an eyelash curler since November, but now have bald spots along my lids that weren't there before my lash lift.
I decided to wait it out a few weeks before writing this review, in hopes that maybe my lashes would start to look better. Unfortunately that hasn't been the case.
For comparison look at my bottom lashes. I had long, straight, thick lashes on my upper lid until I went in for my appointment with Jochael.
I paid over 170 dollars for terrible ugly lashes and was never offered a refund or help of any kind. I've included photos of my current lashes. - Maggie C.San Diego, CA099Jan 29, 2020
I had volume full set eyelashes from her two days ago. The result didn't meet my expectations.
1. Lashes are a way less than " volume " I spent $220 and 2 hours with her, I would expect more. I have been wearing eyelashes extensions for 5 years. Volume set is at least to put 5 lashes per nature lash. She only put on 3 lashes.( see photos).
2. She glued lashes wherever she can, lashes should be glued to close to root but she glued them to body of lashes. My lashes look like fireworks!! ( see photos)
Yesterday i went to another salon to fix it because I don't think she has the skills I am looking for, so I didn't return to her to fix it. Another salon stylist did volume set for me, compare to hers, she didn't do good job. I contacted her to ask refund but she blocked my phone number. She is not a responsible business owner!!Helpful 3Thanks 0Love this 0Oh no 0
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