Milwaukee Eye Care
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About the Business
Milwaukee Eye Care Associates has been helping you see clearly since 1933. We were the first eye care practice in Milwaukee and continue to provide the same high quality services you have come to expect. That's how we remain your vision care leaders.
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J S.Pewaukee, WI05Jul 29, 2023The most comprehensive and detailed examination and analysis for a new prescription that I have experienced. Very impressed with the efficient staff and the doctor. Jighly recommend.
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Amanda F.
Jul 31, 2023
Thank you so much for the kind words, we really appreciate it. We are glad to hear that you had such a positive experience with us and that you found our staff and doctor to be both efficient and thorough. We are delighted that you would recommend us to others.
David W.Milwaukee, WI01Apr 15, 2024My 84 year old father, an established patient at this facility, had an eye emergency this morning. I called to see if they could fit him in with anyone and they had no openings at no locations. We ended up going to urgent care which is down the hall from his doctor's office. urgent care was unable to help him as they didn't have an ophthalmologist on staff and told us to go to the emergency room, 15 miles away. After urgent care and before the emergency room, we walked over to the Milwaukee Eye Care Office to see if there was anything they could do and was told simply "sorry go to the emergency room". This facility appears to fine when providing care if it's scheduled well ahead of time but if you need them in an urgent situation they will have zero compassion. I will be getting him a new doctor that can provide care when it's needed not only weeks in advance. We could have waited as we have been in the hospital's emergency waiting room for several hours now without being seen.
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Amanda F.
Apr 15, 2024
Thank you for sharing your concerns with us, we are truly sorry to hear about this frustrating experience. At Milwaukee Eye Care, we strive to manage our appointments as efficiently as possible to ensure availability for both routine and urgent care needs. Please know that your concerns are extremely important to us, and we take them to heart. We would appreciate the opportunity to discuss this matter further with you privately to explore how we might better serve you and address any outstanding issues.
At your convenience, please contact us at 414-977-3374. We value your trust and look forward to the opportunity to speak with you.- Charlie L.Oak Creek, WI02Jul 30, 2023
The Front staff was friendly but I couldn't say the same for the doctor or the initial technician who examined my eyes. I waited almost 15 minutes to see the doctor then when he does come in the room he asks me what can he do for me today. Well, I thought you were going to give me an eye exam because that's what I scheduled the appointment for. He was also kind of stiff and didn't have much of a personality. He seemed very non emotional in what he was explaining to me or answering questions I had. Most likely won't go back to them for next years eye exam.
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Amanda F.
Jul 31, 2023
Thank you for your review. We appreciate all patient feedback as we strive to continually improve our service and ensure each patient has a positive experience. We hope to have the opportunity to provide a better experience in the future and welcome patients of the practice to contact us directly at 414-271-2020 to speak with a manager to review specific concerns.
- M L.Brookfield, WI0113Dec 7, 2018First to Review
I love this place. So much better than other eye care offices I've visited in Milwaukee/Lake Country. I see Dr Heilman in Brookfield - couldn't be happier. All staff are extremely warm and friendly. Office is clean and efficient. Optics department (where you pick your frames) is excellent and helped fix some issues with my frames in just a few minutes. They use technology in a helpful way for appointment reminders, confirmations, etc.
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