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Review Highlights
“Fast, efficient, economical, professional but friendly, with skilled mechanics, who are honest - even without an appointment!” in 3 reviews
“First, I needed to have my air conditioner fixed and the counter man, Jeff, was upfront and honest with me regarding every step of the repair process.” in 2 reviews
“. I must say, I would certainly return to THIS location to have an exhaust system built for one of my own cars” in 2 reviews
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About the Business
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Simi Valley, CA Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
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Overall rating
105 reviews
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- Patricia L.South San Francisco, CA026Mar 19, 2024
Just returned from this Midas location in Simi Valley and could not be more pleased with the professional and honesty in the care for my car. Jeff Patey, the General Manager, found found critical issues that needed attention. These were not noted by other companies I visited for routine oil changes. Hopefully our Honda Civic will last another 100,000 miles! If you want to be treated fairly and obtain great service for your car, I highly recommend this Midas shop. Plus at reasonable prices!
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Customer Experience Team
Mar 19, 2024
Patricia, we appreciate this excellent feedback about your visit to our store. Please let us know if there is anything else we can do in the future. Thank you!
- Alex O.Sylmar, CA04Oct 13, 2023
I trusted them to service my truck for just an oil change. When it came back, we noticed that something is not the same. After returning the truck over to them, I was told that there was a broken part that would cost us about $800 to fix. Wow, my truck was working one day and it just happen to brak overnight after they did a maintenance to it? Give me break!
Anyway, please don't take my word. Bring your car here and find out yourself if this is a good shop or not. As for me, nah I won't bring any of our cars here ever.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Customer Experience Team
Oct 13, 2023
Hi Alex, we are sorry that you had to leave us a low rating. We would like to hear more about your experience. For assistance, please go to https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx so that we can contact you directly.
- Jordan B.Burbank, CA3843Jul 19, 2023
Manager is a total a-wipe. Many unnecessary and rude comments. Tried to charge me $700 AFTER a "$100 off coupon" for repairs I didn't need after I went in just to get my break pads changed. Women beware
Maintenance techs were fast, educated, efficient and helpful. No problem thereHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Customer Experience Team
Jul 25, 2023
Hi Jordan, it sure is frustrating when things don't go as planned. We would like to make this right so you can get back on the road. Please provide your contact information at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx so that we can work this out with you.
- Sidney W.Los Angeles, CA286139247Oct 28, 2022
I actually enjoy coming to this place of business. Although I feel that they are a bit pricey, I just like the atmosphere here. It reminds me of being back home in Tennessee. The Manager is pretty straight forward, a bit abrasive, but you just have to understand to not take the tone personally.
Had some brakes put on my car, and he was honest by giving me a first time customer discount. That isn't listed on the website, or in-store so I appreciate the honesty there. Overall, good quality of work here and trusted brandHelpful 1Thanks 0Love this 0Oh no 0Business owner information
Customer Experience Team
Oct 31, 2022
Thank you for your positive review, Sidney. We look forward to seeing you for your next service.
- Susan K.Encino, San Fernando Valley, CA29Jul 24, 2023
The best review. This business has been so wonderful and convenient. I accidently blew out my rim, and tge wonderful receptionist drove all the way to Santa Clarita and knocked it out of the park to help me fix my vehicle to allow me to drive home to SFV. The employees are so awesome. Especially Jeff. The best car care service. And I extremely trust them so honest and caring!!!!
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Customer Experience Team
Jul 25, 2023
Hi Susan, we know your time is valuable and we are happy we could provide excellent service. Please contact us if we can help with anything else.
- Kelly O.Simi Valley, CA115105Oct 17, 2022
On the off chance they could repair my vintage 1081 Honda CX500 motorcycle. I had the weld from my muffler to the frame of the bike break. They not only helped me they went WAY out of their way to fix my motorcycle. They have a life long customer.
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Customer Experience Team
Oct 18, 2022
Kelly, we appreciate this excellent review. Our goal is to provide 5 star level service to all our customers, and we hope you always get exactly that. Please let us know if there is anything else we can do in the future. Thank you!
- B T.Moorpark, CA0282Jul 24, 2023
The manager of this place is a complete asshole not only to his customers but to his own employees as well. He refused to change my oil because I wouldn't accept his up-sell to the most expensive oil they had. I came in with a coupon for the oil I wanted and he refused to do it, would only service me if I got the most expensive oil possible and they didn't have a coupon for that oil coincidently. Ended up going to Oil Changers in Simi Valley, just a few streets down. Took only 15 minutes, for exceptional service and the prices are unbeatable. Don't waste your time giving this douche bag Jeff your business who will only try to rob you
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Customer Experience Team
Jul 25, 2023
Thank you for sharing your experience, B. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
- Shelly B.Flower Mound, TX08Sep 14, 2023
Best place to get your car serviced!! Excellent service --and after my recent service my car is running even better. Dealership told me I needed a bunch of work on my sons car (boot joint) and Jeff saved me a lot because I didn't need all the things the dealer recommended. Honest and trustworthy!!
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Customer Experience Team
Sep 14, 2023
Shelly, thank you so much for the five stars. We value your business and appreciate you taking the time to rate your experience.
- Jennifer F.Woodland Hills, Los Angeles, CA0229Dec 27, 2022
I have been in search for a place that I can trust to diagnose my car brakes. From the moment I entered this establishment I felt at ease as I was greeted by Jeff the owner. He asked a few questions and had his technician do a test drive and within 20 mins at best he knew exactly what was wrong with my brakes! I had taken my Honda to two different dealers for routine maintenance and every time I heard that nothing was wrong with them. Jeff described in detail what was done and not done at the dealer and within two hours my car was ready to be picked up. I can't tell you what peace of mind good brakes gives me and how happy I was to pay the bill. I'll be bringing all of my vehicles for service to Midas in simi valley. Highly recommend this place! Well worth the money spent! THANK YOU JEFF and Midas!
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Customer Experience Team
Dec 29, 2022
Jennifer, we value your time and thank you for trusting us with your business. Thank you for visiting our store and please contact us when we can help again.
- Log A.Beverly Hills, CA46192Sep 19, 2022
Brought my girlfriends 2012 Edge to get the brakes done. Everyone was very helpful and the service was excellent! Jeff noticed an issue with the brake booster and now the car is at the dealer getting that replaced under warranty. Took about two hours for pads to be replaced and rotors to be turned. I will definitely be back next time I need brakes and I will recommend them to friends and family.
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Customer Experience Team
Sep 19, 2022
Log, we are pleased to see this five star rating and thank you for choosing Midas. Please reach out to us when we can help with anything else!
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